Service Charge Accountant (6 Month Contract)

Location UK-London
Job ID
Location : Location


When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company’s esteemed annual list of the World’s Most Innovative Companies for 2024. Discover endless opportunities to grow and make your mark at Hines.


Helix A Hines Company
In February 2022, Helix was acquired by Hines marking an exciting new chapter to further propel our property management offering in the UK and customer centric approach. Helix has a long-standing relationship with Hines over the past ten years, with Helix providing property management services across the majority of properties in the Hines UK portfolio including: 20 Old Bailey, 7 Soho Square and Atlas House in London, alongside all of the Hines European Core Fund, Hines European Value Fund and Hines Global Income Trust assets.

Helix continues to deliver an above market service to its existing client base, operating from its central London office. Helix manages all commercial asset types nationwide, but with a focus on prime central London offices, accounting for 70% of their portfolio. Operating under one roof the surveying, facilities management and finance functions work closely and collaboratively together. Everyone works in an open plan environment which cultivates a relaxed and fun working atmosphere, openness with colleagues at every level and in close proximity to the Hines offices.


You will be responsible for the administration and control of the service charges arising on our property portfolios. You will be required to work closely with the respective Property Managers to provide an efficient and timely reconciliation of the service charges applicable to the various properties owned or managed by us. You will also be required to assist the property client accountants in their day-to-day work.


  • Prepare annual reconciliation and accounts in compliance with RICS guidelines
  • Liaise with property managers and clients in order to gain approval of accounts
  • Assist property managers in preparation and management of service charge budgets
  • Implementation of reconciliations and budgets onto the accounting system
  • Deal with queries raised by colleagues, clients and tenants
  • Implementation of new clients onto our accounting system, ensuring a smooth and correct handover takes place
  • Complete cash reconciliations on a timely basis
  • Manage a portfolio of client properties
  • Assist in all other duties, where deemed necessary to help the team


Minimum Requirements include:


  • Previous experience in accounting with service charge experience
  • Previous experience with TRAMPS/Yardi
  • Previous experience with Excel to a high level
  • Proactive with excellent problem solving skills
  • Good typing skills and high level of accuracy
  • Strong communication skills, both verbal and written
  • Good numerical skills including computer literacy (Excel, Word, MS Outlook)
  • Ability to work alone or as part of a team
  • High level of organisational and administrative skills
  • Able to use initiative and take responsibility
  • Ability to work under pressure
  • A thorough knowledge of RICS regulations and accounting procedures


At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living, office, retail, mixed-use, logistics and life science projects – all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs.


While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive.


Hines is proud to be named to Fast Company’s prestigious annual list of the World’s Most Innovative Companies for 2024.


¹Includes both the global Hines organization and RIA AUM as of December 31, 2023.




We are an equal opportunity employer and support workforce diversity.


No calls or emails from third parties at this time please.


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

Connect With Us!