Who are we?

aparto is an award-winning accommodation and student experience provider based across the UK, Ireland, Italy, and Spain. We want to provide amazing community experiences by investing in our people. Our facilities and our brand. We believe in student homes, not student rooms, and we want to provide the best experience possible. We strive to improve constantly. To take feedback from our teams, our residents, and our business partners. We aim to provide safe, fun places to live and work.

Role Profile

As a Maintenance Operative at aparto, you will take ownership of ensuring the safety, comfort, and quality of our student homes at our Queen’s Court property. You are pivotal in maintaining our facilities to the high standards expected by our residents. You will have the opportunity to develop in your role with the support and guidance of our Maintenance Supervisor, contributing directly to the upkeep and maintenance of our community. Responsibilities include, but are not limited to:

• General Repairs: Taking ownership of all general repair tasks to maintain the condition and functionality of student accommodations, in line with health and safety regulations.
• Plumbing and Heating Repairs: Managing basic plumbing and heating repairs with a focus on safety and efficiency, supported by ongoing training provided by facilities management.
• Patch Painting: Completing necessary painting tasks to uphold aesthetic standards, ensuring all work complies with health and safety requirements.
• Inspections: Conducting thorough daily, weekly, and monthly inspections of facilities and grounds, promptly identifying maintenance needs and reporting findings to the Facilities Management team.
• Incident Management: Promptly notifying and escalating incidents to ensure swift resolution, prioritising the safety and well-being of residents and staff.
• Record Keeping: Maintaining accurate records of all inspections, maintenance activities, and safety checks, ensuring compliance with regulatory standards.
• Safety Inspections: Performing comprehensive safety inspections using established checklists, collaborating closely with facilities management to address any safety concerns promptly.
• Storage Areas: Ensuring storage areas are clean and organized throughout the shift.
• Equipment Inspection: Conducting visual inspections of mechanical equipment in plant rooms, ensuring proper operation and promptly reporting any issues to facilities management.
• Fire Alarm Testing and Emergency Response: Testing and logging fire alarm system results regularly, responding promptly to fire and emergency situations as per training provided by facilities management.
• Water Temperature and Flushing: Monitoring and recording water temperatures as required, conducting water flushing procedures to maintain system integrity and safety standards.
• Snow Clearing: Clearing snow and gritting accommodation pathways.
• Portable Appliance Testing (PAT): Conducting annual PAT tests for all portable appliances, ensuring compliance with safety regulations and standards, supported by ongoing training.
• Safety Promotion: Promoting and maintaining safe working practices among staff and residents, actively participating in health and safety training sessions organised by facilities management.
• Clean Workspaces: Maintaining clean, organised work areas to enhance efficiency and safety during maintenance operations, following guidelines set by facilities management.
• Security Awareness: Remaining vigilant about security issues and adhering to security protocols to safeguard residents, property, and personnel, collaborating closely with facilities management on security-related matters.

Person Specifications

We're seeking a Maintenance Person who embodies the aparto spirit and values. The ideal candidate should possess the following qualities and skills:

• Self-Motivated: Able to work independently and take initiative.
• Customer-Focused: Prioritises the satisfaction and well-being of our residents.
• Outgoing and Enthusiastic: Friendly, approachable, with a practical approach to problem-solving.
• High Energy: This role can be physically demanding, so high energy levels are important.
• Communication Skills: Effective communication with people at all levels, both orally and in writing.
• Problem-Solving: Demonstrates problem-solving skills and the ability to use initiative.
• Work Standards: Holds to the highest work standards and can independently meet performance targets.
• DIY Skills: Possesses basic DIY skills.
• Desire to Learn: Open to learning and personal development.

Desirable 

• PBSA Industry Experience: Previous experience in the Purpose-Built Student Accommodation (PBSA) industry is a plus.

At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living, office, retail, mixed-use, logistics and life science projects – all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs.

While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive.

Hines is proud to be named to Fast Company’s prestigious annual list of the World’s Most Innovative Companies for 2024. ¹Includes both the global Hines organization and RIA AUM as of December 31, 2023.

We are an equal opportunity employer and support workforce diversity.

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