When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company’s esteemed annual list of the World’s Most Innovative Companies for 2024. Discover endless opportunities to grow and make your mark at Hines.

As a Leasing Professional - Residential with Hines, you will oversee the marketing, advertising, sales activities, and leasing team members for the property. Responsibilities include, but are not limited to:

• Ensure the achievement of the property’s revenue and occupancy goals by directing the marketing, advertising and sales actives as well as ensure the apartments are available for occupancy
• Use and create promotional items and technology to communicate with potential prospects and generate revenue
• Review and analyze financial reports pertaining to issues impacting leasing performance
• Oversee the lease renewal program and the communication process
• Schedule and conduct the lease signing meeting and move-ins with current and prospective residents as well as assist in documentation
• Welcome prospective residents as well as assist in any questions pertaining to the rental application and credit screening process
• Prepare brochures and other content for distribution purposes, sales correspondence, and renewal packages for current residents
• Inspect apartments prior to occupancy and ensure the apartment is in excellent condition prior to move in
• Conduct property tours to future residents and visitors
• Process documentation such as credit screening, lease and move in packages and lease signing
• Develop marketing plans with the goal to sustain occupancy as well as staying informed about the current market
• Build relationships with prospective and future residents to ensure satisfaction and finalize decisions to lease and/or renew
• Assists in managing the client/owner relationship by meeting with the owners, conducting community tours, providing updates and information about the community’s performance, and responding to owner requests as needed
• Prepare brochures and other content for distribution purposes, sales correspondence, and renewal packages for current residents
• Provide reports and other system data to support leasing and marketing efforts
• Comply with all company and regional policies.

Minimum Requirements include: 

• High school diploma or equivalent from an accredited institution is required
• Two or more years prior experience in property management sales or in a related industry preferred
• Ability to work a flexible schedule including weekends and holidays
• Interact with employees, visitors and contractors with poise and diplomacy
• Maintain a calm demeanor in emergencies
• Compose business letters, expositions, summaries, and reports, using proper format, punctuation, grammar, diction, and style
• Speak before an audience with confidence, using appropriate communication skills/style
• Demonstrate strong initiative and customer service orientation
• Establish and maintain a cooperative working atmosphere among staff
• Knowledge of basic accounting practices
• Demonstrate intermediate knowledge of Microsoft Office software
• Use of factory, auditory, and visual senses to inspect building and detect emergency alarms
• On occasion, perform physical inspections of the property which may include climbing up and down stairs or accessing restrictive openings
• Ability to lift up to 25lbs
• Though occurrences are rare, be accessible 24 hours a day in case of an emergency and perform on-site operations management during natural disasters

At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living, office, retail, mixed-use, logistics and life science projects – all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs.

While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive.

Hines is proud to be named to Fast Company’s prestigious annual list of the World’s Most Innovative Companies for 2024. ¹Includes both the global Hines organization and RIA AUM as of December 31, 2023.

We are an equal opportunity employer and support workforce diversity.

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