When you join Hines, you will work alongside innovative leaders who set the standards responsible for our reputation as an industry leader today, and you’ll be a part of shaping our future in the years to come.

Helix - A Hines Company

In February 2022, Helix was acquired by Hines marking an exciting new chapter to further propel our property management offering in the UK and customer centric approach. Helix has a long-standing relationship with Hines over the past ten years, with Helix providing property management services across the majority of properties in the Hines UK portfolio. Hines also operates the Hines European Core Fund, Hines European Value Fund and Hines Global Income Trust assets.

Helix is a specialist property management company established in 1996. We are focused on building long-lasting and transparent client and occupier relationships. We manage a nationwide portfolio of over 200 properties totalling around 7.5 million sq.ft. and comprising all commercial asset classes. Our whole business, including the accounts team, is under one roof with all staff based in the same Central London office. For further information, please visit Helix’s website: www.helixproperty.co.uk.

You will be responsible for the administration of the service charges arising on our property portfolios. You will be required to work closely with the respective Property Managers, Building and Facilities Managers to provide an efficient and timely preparation and issuing of reports and reconciliations applicable to the various properties owned or managed by us. You will also be required to assist the Service Charge Accountants in their day-to-day work where necessary.

• Checking electricity recharges against tenancy schedule and meter read schedule, processing on the system and issuing to tenants and client where necessary
• Updating electricity recharge tracker and ensuring that admin fees are raised
• Assist in setting up service charge reconciliation templates in preparation for year-end review
• Sending out Transaction and BvA to Property Managers and FM for the preparation of budgets
• Monitoring and updating budget tracker and chasing up for any outstanding budgets
• Uploading budgets to the system and sending out draft charge raise reports to Property Managers for approval
• Regular checking of property service charge funds
• Complete cash reconciliations on a timely basis
• Preparing monthly service charge cash reconciliations and liaising with Service Charge Accountants on any issues
• Liaise with Property Managers, Service Charge Accountants, and tenants where necessary

Minimum Requirements include:

• Previous experience with property accounting systems but not essential
• Previous experience with Excel
• Proactive with excellent problem solving skills
• Good typing skills and high level of accuracy
• Good communication skills
• Good numerical skills
• Strong communication skills, both verbal and written
• Good numerical skills including computer literacy (Excel, Word, MS Outlook)
• Ability to work alone or as part of a team
• High level of organisational and administrative skills
• Able to use initiative and take responsibility
• Ability to work under pressure

At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living, office, retail, mixed-use, logistics and life science projects – all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs.

While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive.

Hines is proud to be named to Fast Company’s prestigious annual list of the World’s Most Innovative Companies for 2024. ¹Includes both the global Hines organization and RIA AUM as of December 31, 2023.

We are an equal opportunity employer and support workforce diversity.

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