When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company’s esteemed annual list of the World’s Most Innovative Companies for 2024. Discover endless opportunities to grow and make your mark at Hines.
As the Hospitality Coordinator at The Square, you are the heart of the experience delivered daily at The Square. You are detail-oriented and excel at managing the day-to-day delivery of services including providing operational and administrative support to clients and daily activities and programming. You are responsible for achieving operational goals and ensuring that the operation of the location complies with The Square’s policies and procedures. Most of all, you will ensure our members have an exceptional experience every day they are at The Square while maintaining a sense of community and running day-to-day operations of your assigned location. Responsibilities include, but are not limited to:
Minimum Requirements include:
Excels at creating and maintaining positive client relations.
Ability to offer and upsell services.
Excellent attention to detail and follow-through.
Ability to diffuse and resolve difficult customer situations.
Ability to work in a high-pressure environment and act in a dynamic, problem-solving capacity to best serve clients and the team.
Excellent communication skills, both verbal and written.
Ability to use Microsoft Office products and technology systems to support operations.
Maintains calm demeanor in emergency situations.
Establishes a cooperative working atmosphere among staff.
Exchange ideas, information and opinions with Staff and Property Management to formulate policies and programs and/or arrive jointly at decisions, conclusions, or solutions.
Ability to converse with all levels of members.
Ability to understand and reead newspapers, periodicals, journals, manuals to remain conversational and knowledgeable of local news and events.
At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living, office, retail, mixed-use, logistics and life science projects – all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs.
While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive.
Hines is proud to be named to Fast Company’s prestigious annual list of the World’s Most Innovative Companies for 2024. ¹Includes both the global Hines organization and RIA AUM as of December 31, 2023.
We are an equal opportunity employer and support workforce diversity.
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