When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company’s esteemed annual list of the World’s Most Innovative Companies, as well as recognition as one of U.S. News & World Report’s Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines.

You will be responsible for operational technical property management and the central point of contact for the customer. You will be ensuring the operational readiness of all technical systems in the property; Daily property tours and property quality checks and participation in the optimisation of building operation (in particular from a system-specific & sustainable perspective).

You will oversee the close cooperation with the commercial team and support in invoice processing with regard to technical matters. Responsibility for Personnel deployment planning as well as management and coordination of employees and subcontractors in the technical areas will fall into your remit.

Control and coordination of the agreed services for quality assurance as well as with regard to costs and adherence to deadlines as well as the creation and maintenance of property-related documentation and reporting. Responsibilities include, but are not limited: 

• Responsibility for operational technical property management
• Central point of contact for the customer
• Ensuring the operational readiness of all technical systems in the property
• Daily property tours and property quality checks
• Participation in the optimisation of building operation (in particular from a system-specific & sustainable perspective)
• Close cooperation with the commercial team and support in invoice processing with regard to technical matters
• Personnel deployment planning as well as management and coordination of employees and subcontractors in the technical areas
• Control and coordination of the agreed services for quality assurance as well as with regard to costs and adherence to deadlines
• Creation and maintenance of property-related documentation and reporting

Minimum Requirements include:

• Whether you are a career starter or an experienced professional - you will impress with your personality, because your service mentality and strong communication skills are crucial to our strategy
• Creativity and pleasure in rethinking the professional field of technical facility management
• Completed training as a master craftsman / business administrator or comparable in the craft / technical field
• Experience in employee management and strong customer orientation
• Confident communication and friendly demeanour
• Good knowledge of common MS Office applications and CAFM systems
• Good written and spoken English skills
• Strong communication skills and hands-on mentality
• Initiative and organisational strength as well as pleasure in taking on responsibility
• Convincing subcontractor network at the location

At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living, office, retail, mixed-use, logistics and life science projects – all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs.

While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive.

Hines is proud to be named to Fast Company’s prestigious annual list of the World’s Most Innovative Companies for 2024. ¹Includes both the global Hines organization and RIA AUM as of December 31, 2023.

We are an equal opportunity employer and support workforce diversity.

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