When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company’s esteemed annual list of the World’s Most Innovative Companies, as well as recognition as one of U.S. News & World Report’s Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines.
What we’re seeking:
At Hines, we recognise the world of real estate and the way people interact with and occupy buildings is transforming. We are a successful, collaborative, and growing team looking to remould the operational management of buildings with a fresh, dynamic, and human centric approach.
We have an ambitious growth strategy across Europe, with the expertise and experience to fill the gap in the market for a truly integrated, technology-driven and ESG-embedded operational management service.
As a result of our ongoing success, a fantastic opportunity has arisen to join our market leading team on a full-time basis to strengthen our ‘Managed Services & Operations’ team in Germany. As a Property Manager (Commercial) you will be responsible for the operational management, and (supporting the) strategic direction, of our commercial properties in Hamburg.
Establishing the new brand of Hines Experience in the market as integration of asset, property and facilities management.
Lease management, presentation and marketing
Contract management for leases, service and maintenance
Oversight of external property accounting service
Driving development and efficiency opportunities in the managed properties
Planning, budgeting and controlling for success
Achieving outstanding client and customer satisfaction scores
Strategic procurement
Inspections
Strategic advice for owners and stakeholders
Planning refurbishments, CAPEX and improvements
Space as a service / placemaking
Customer service, customer relationship management
Upholding Hines’ ethical standards through meticulous compliance
Minimum Requirements include:
You are educated to a degree level in a business subject and have a minimum of 2 years of practical experience in the commercial Real Estate industry as [property manager, asset analyst / manager or leasing agent
You have a solid grasp of the legal and technical instruments of property management.
Ideally, you have experience in managing contracts and relationships with third party service providers.
You have a good command of written and spoken English.
Additional experience with stakeholder management, relationship building or people centric environments would be advantageous
About You:
For you Real Estate is more than just bricks and mortar. You understand that - regardless of Residential, Office, Retail or Industrial - buildings are where people meet and life happens
Customer Service is to you more than just business jargon. Your draw personal satisfaction and motivation from happy tenants, owners, and customers.
You understand the difference between Asset Management, Property Management, Facilities Management and Technical Management and that only a seamless working together of all four can deliver superior value to all stakeholders.
You are keenly aware that Environmental, Social and Government (ESG) are now at the heart of any serious Real Estate enterprise. You are passionate about fulfilling Hines’ ambitious zero carbon goals and you want to see every property managed by Hines as an asset for the community where it is located.
You want to thrive in a team of diverse, intelligent and passionate professionals, pulling your weight when necessary and celebrating success when due.
You are excited about the ever expanding opportunities of the digital revolution, and you think creatively about making good use of evolving information technologies
At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living, office, retail, mixed-use, logistics and life science projects – all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs.
While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive.
Hines is proud to be named to Fast Company’s prestigious annual list of the World’s Most Innovative Companies for 2024. ¹Includes both the global Hines organization and RIA AUM as of December 31, 2023.
We are an equal opportunity employer and support workforce diversity.
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