When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company’s esteemed annual list of the World’s Most Innovative Companies, as well as recognition as one of U.S. News & World Report’s Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines.

As an Operations Engineer with Hines, you will operate and maintain all building equipment and systems. Responsibilities include, but are not limited to:

• Operate mechanical, electrical, plumbing and HVAC related equipment to maintain the established operating criteria as set forth by the Supervisor.

• Perform maintenance and repairs on mechanical, electrical, plumbing and HVAC related equipment as directed by the Supervisor.

• Make adjustments and changes to fire alarm and life safety systems as directed by the Supervisor.

• Perform repairs, maintenance and replacement of building furnishings and other building components as directed by the Supervisor.

• Troubleshoot standard operational failures, effect repairs and reestablish building services with a minimum of supervisory assistance.

• Follow all current emergency procedures set forth by Hines and the assigned property, including but not limited to:

  • Direct and assist with evacuations, bomb searches and life safety alarms as deemed reasonable and prudent

  • Assist emergency authorities and response teams in capacity of fire/life safety director

• Participate in the water treatment chemical programs as set forth by a Supervisor.

• Maintain operation logs and files.

• Actively participate in house-calls by making adjustments and/or taking corrective actions to resolve work orders.

• Perform all maintenance activities in a safe manner in compliance with City, State and Federal safety and environmental laws, codes, standards and regulations.

• Order, stock, and inventory parts and supplies as directed by a Supervisor.
• Clean and paint equipment and area designated by a Supervisor.
• Actively participate in and complete required training activities and seminars as set forth by the Supervisor.
• Assume additional responsibilities and authority as delegated by Supervisor.

Minimum Requirements include:

• High School Diploma or equivalent from an accredited institution.
• Communicate effectively both verbally and written to inform, ask questions, and solicit feedback in order to effectively carry out responsibilities.
• Communicate in a professional and courteous manner.
• Consider how actions and behaviors will impact others in the workplace.
• Interact with others constructively to achieve the group’s goals, objectives and standards.
• Interact with customers (tenants, owners, visitors, other employees, and contractors) to create a level of service and professionalism that exceeds the customer’s expectations.
• Follow up to ensure customer satisfaction.
• Remain flexible to meet changing needs.
• Demonstrate a proficiency in the Building Automation System, computer-based communications, and use of myHines.com and Microsoft Office to effectively administer and implement changing requirements within the engineering programs.
• Complete the Hines “Engineering Training” program within specified timeframe.
• Demonstrate a proficiency in two (2) or more categories of the Hines Engineering Assessment Guidelines and possess ability to provide training in these areas.
• Read and understand a variety of instructions, including equipment instruction manuals, furnished in written, oral, or schedule form.
• Read and use all types of testing equipment, analog digital multi-meters, pressure and temperature indicating and recording devices, air flow measuring devices, and leak detection devices.
• Demonstrate a proficiency in the proper use of basic hand tools (e.g., socket sets, wrenches, pliers, screwdrivers, saws and hammers, etc.).
• Understand correct usage of power tools (pneumatic, electric or engine drive), drill motors, saws, grinder, and impact wrenches, etc.
• Demonstrate a proficiency in the correct usage of all personal safety equipment.
• Demonstrate a proficiency in mathematical computations related to building operations for problem solving building comfort and operation issues.
• Obtain city and/or government licenses or permits when applicable.
• Attendance/punctuality – arrive at work on time ready to perform responsibilities, and keep all absences in compliance with Hines policies.
• Demonstrate effective time management skills by planning work and handling multiple priorities.
• Accomplish daily responsibilities and long term projects as expected by Supervisor.
• Provide prompt response to tenant requests within the guidelines set forth by Hines.
• Decision making – determine appropriate action to be taken and determine probable outcome/impact based on knowledge and/or experience.
• Fully complete job responsibilities and documentation to the standard communicated by Supervisor and check own work to ensure the intended result is accomplished.
• Use olfactory, auditory and visual senses.
• Lift 25 lbs. or more.
• Climb up and down stairs and ladders.
• Access remote work areas and confined spaces (e.g., crawl spaces, roofs).
• Use full range of manual dexterity (i.e., sitting, squatting, bending, kneeling, walking, and lifting).

At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living, office, retail, mixed-use, logistics and life science projects – all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs.

While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive.

Hines is proud to be named to Fast Company’s prestigious annual list of the World’s Most Innovative Companies for 2024. ¹Includes both the global Hines organization and RIA AUM as of December 31, 2023.

We are an equal opportunity employer and support workforce diversity.

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