When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company’s esteemed annual list of the World’s Most Innovative Companies, as well as recognition as one of U.S. News & World Report’s Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines.

We are seeking a highly organized and proactive Ownership Services Specialist to join our team. This individual will serve as a central coordinator and project manager across a wide range of personal and professional domains, ensuring seamless execution of household, staffing, and executive-related initiatives. Responsibilities include, but are not limited: 

Family Office Operations

• Act as a quarterback for general family office services and projects, ensuring smooth communication and task execution
• Coordinate across internal and external stakeholders to maintain operational excellence

Services Project Management & Coordination

• Oversee and manage family service providers, including household staff, property management, security, travel, and other family service needs as they arise
• Ensure high level of performance from family service providers
• Assist in resolving family service provider performance issues
• Liaise with vendors, contractors, and service providers to ensure timely and high-quality execution of various services

Staffing & Personnel Support

• Assist with onboarding and management of household staff
• Coordinate with external agencies and internal HR for staffing needs, as well as payroll and HR management of household staff

Executive Support Collaboration

• Work closely with the CEO’s executive assistant to align scheduling, travel, and logistics
• Provide backup support for calendar management, appointments, and personal errands

Minimum Requirements include:

• High school diploma or equivalent from an accredited institution; Bachelor's degree preferred
• 5+ years of experience in office management, hospitality, executive support, or similar roles

• Proven ability to manage multiple projects and priorities with precision

• Exceptional organizational and communication skills

At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living, office, retail, mixed-use, logistics and life science projects – all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs.

While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive.

Hines is proud to be named to Fast Company’s prestigious annual list of the World’s Most Innovative Companies for 2024. ¹Includes both the global Hines organization and RIA AUM as of December 31, 2023.

We are an equal opportunity employer and support workforce diversity.

No calls or emails from third parties at this time please.