When you join Hines, you will work alongside innovative leaders who set the standards responsible for our reputation as an industry leader today, and you’ll be a part of shaping our future in the years to come.

Helix - A Hines Company

Helix is a specialist property management company established in 1996. We are focused on building long-lasting and transparent client and occupier relationships. We manage a nationwide portfolio of over 200 properties totalling around 7.5 million sq.ft. and comprising all commercial asset classes. Our whole business, including the accounts team, is under one roof with all staff based in the same Central London office. For further information, please visit Helix’s website: www.helixproperty.co.uk.

We are a highly experienced property management team providing comprehensive turn-key property solutions to owner-occupiers, private individuals, banks, fund, corporate recovery advisors and small to medium-sized property businesses.

The role will be based in our head office in Covent Garden and is that of a Graduate Surveyor. The role is suitable for a recent graduate and Helix will support the individual through their APC.

The role itself will be to assist the team in all aspects of day-to-day property management and the individual will be expected to:

• Carry out various property management tasks as directed.

• Assist in implementing company policies and procedures and ensure that these are consistently applied to required standards. Also, to be conscious of these policies and procedures to protect the interests of Helix and Hines.

• Work alongside the facilities management team to oversee day-to-day maintenance matters including day-to-day, contracted, and cyclical maintenance.

• Assist with the project management of internal and external works alongside the relevant surveyor or professional consultant.

• Manage data and e-mails and ensure all client files are kept up to date.

• Assist with collection of rents and service charges.

• Assist in developing service charge budgets and reconciliations.

• Assist with managing expenditure against budget throughout the financial year.

• Carry out regular site visits to ensure all buildings are in good order and complete inspection reports remotely.

• Be proactive in your communication with colleagues and in building relationships with all stakeholders.

• Contribute to wider Helix and Hines projects.

• Ensure insurance claims are processed efficiently and correctly.

• Circulate information and communicate regularly with occupiers.

• Have an understanding of Landlord and Tenant Act and related lease restrictions.

• Prepare ad hoc reports as required for issue to internal and external parties.

Minimum Requirements include:

• Experience of administration within the context of an office such as utilisation of Microsoft Office and Outlook.
• Confident in liaising with multilevel stakeholders.
• Degree in an RICS accredited Estate Management course.
• Similar experience within a competitor company.
• Basic understanding of commercial leases / service charges.
• Experience of liaising with clients, occupiers, consultants and local authorities.
• Basic understanding of current Health & Safety legislation.
• Basic knowledge of buildings, maintenance, and service.
• A full drivers licence.
• Strong communication skills, both verbal and written.
• Good numerical skills including computer literacy (Excel, Word, MS Outlook).
• Ability to work alone or as part of a team.
• High level of organisational and administrative skills.
• Able to use initiative and take responsibility.
• Ability to work under pressure.
• Able to fit in with a diverse work team.

At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living, office, retail, mixed-use, logistics and life science projects – all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs.

While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive.

Hines is proud to be named to Fast Company’s prestigious annual list of the World’s Most Innovative Companies for 2024.¹Includes both the global Hines organization and RIA AUM as of December 31, 2023.

We are an equal opportunity employer and support workforce diversity.

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