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Senior Program Manager - Continuous Improvement (Hines@Amazon)

Senior Program Manager - Continuous Improvement (Hines@Amazon)

Job ID 
Facilities Management

More information about this job


When you join Hines, you will work alongside innovative leaders who set the standards responsible for our reputation as an industry leader today, and you’ll be a part of shaping our future in the years to come.


As a Senior Program Manager with Hines, you will partner with businesses, operations, and software teams across the company and around the world to prioritize and deliver high-impact, customer-centric projects. Responsibilities include, but are not limited to:


  • Working with multiple organizations and stakeholders to improve workflows
  • Gathering and analyzing data to understand problems, find root causes, and develop countermeasures
  • Scoping and defining technical requirements to deliver an exceptional customer experience
  • Communicating regularly to stakeholders on status, risks, and changes
  • Managing multiple, cross-functional competing projects and programs simultaneously in a fast-paced environment where continuous innovation is expected
  • Managing ongoing programs, identifying roadblocks and making trade-offs, balancing the business needs versus technical and operational constraints
  • Developing and facilitating training on multiple methodologies across all levels of an organization
  • Facilitating change across groups


Minimum Requirements include:


  • Bachelor’s degree from an accredited institution; MBA or Master’s degree preferred
  • Six or more years of relevant work experience as a Project Manager
  • Demonstrated experience and success in improving processes using Lean methodologies.
  • Proven record leading Kaizen Events and cross-functional complex programs and ability to influence and lead without direct management authority.
  • Experience leading Continuous Improvement projects (for example: Six Sigma DMAIC, A3 Problem Solving)
  • Strong interpersonal/communication skills


Hines is a privately owned global real estate investment firm founded in 1957 with a presence in 201 cities in 21 countries. Hines has approximately $100 billion of assets under management, including $54.5 billion for which Hines provides fiduciary investment management services, and $45.5 billion for which Hines provides third-party property-level services. The firm has 113 developments currently underway around the world. Historically, Hines has developed, redeveloped or acquired 1,262 properties, totaling over 414 million square feet. The firm’s current property and asset management portfolio includes 529 properties, representing over 213 million square feet. With extensive experience in investments across the risk spectrum and all property types, and a pioneering commitment to sustainability, Hines is one of the largest and most-respected real estate organizations in the world. Visit www.hines.com for more information.


We are an equal opportunity employer and support workforce diversity.


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