• Event Coordinator (Hines@Facebook)

    Location US-MA-Cambridge
    Job ID
  • Overview

    When you join Hines, you will work alongside innovative leaders who set the standards responsible for our reputation as an industry leader today, and you’ll be a part of shaping our future in the years to come.


    As an Event Coordinator with Hines, you will act as the liaison between Event Hosts and key collaborators involved in the delivery of internal events: Facilities, Culinary, Reception, Transportation, Security and Audio Visual teams.  You will assist with the creation and maintenance of employee services and conveniences across the Facebook Campus. In collaboration with various cross-functional teams, you will manage vendor partners and oversee daily operations to deliver an optimal on-campus employee experience. Responsibilities include, but are not limited to:



    • Manage campus-wide Event Space calendars, and own the full life cycle of assigned events.

    • Respond to event requests within the designated SLA (service level agreement).

    • Provide Event Hosts with information on Event Space configurations and capacities; recommend the most effective set up for the event type and size based on Event Space availability.

    • Interface with the Event Tech Team, accurately communicating event set-up specifics via Internal Systems and effectively anticipating issues before they arise.

    • Manage and oversee Event Spaces on the day of the event, including: event set-up and strike, communication with internal teams and vendors, and troubleshooting for the Event Host.

    • Establish and maintain relationships with Event Hosts and client teams, gaining insight into client-specific needs and event requirements. 

    • Develop strong relationships with event vendors, and improve the Event Planning and Production processes. Delegate event tasks to appropriate internal teams as necessary. 



    • Manage the daily operation of existing amenities across the Facebook Campus; oversee amenities in local regional offices where applicable.
    • Serve as the employee and vendor point of contact, liaising between parties as necessary to tactfully and promptly remedy issues as they arise.
    • Identify, launch, and manage new amenity programs.
    • Facilitate the procurement process for all new and renewed vendor contracts, ensuring proper documentation is obtained and appropriate access is granted.
    • Manage and strengthen vendor relationships.
    • Analyze operational metrics and vendor relationships to identify efficiencies and to drive employee engagement.
    • Coordinate load-in, set-up, and strike of rotational vendors (i.e., Pop-Up Shop); prepare on-boarding documentation, provide training, and troubleshoot for vendor teams to ensure a seamless experience. 




    Minimum Requirements include:


    • College degree preferred; high school diploma or equivalent from an accredited institution required
    • Three or more years general events experience
    • Strong knowledge of  the event planning process, with a focus on logistics
    • Ability to work in a fast-paced, high-growth environment
    • Must be able to proactively think, plan, and execute resourcefully
    • Must be able to negotiate, organize, delegate, and multitask on various projects
    • Strong customer satisfaction focus, interpersonal skills, and ability to engage with interdepartmental teams
    • Advanced knowledge of Microsoft Outlook
    • Experience with collaboration software preferred
    • Excellent written and verbal communication skills


    Hines is a privately owned global real estate investment firm founded in 1957 with a presence in 201 cities in 24 countries. Hines has approximately $111 billion of assets under management, including $60 billion for which Hines provides fiduciary investment management services, and $51 billion for which Hines provides third-party property-level services. The firm has 108 developments currently underway around the world. Historically, Hines has developed, redeveloped or acquired 1,295 properties, totaling over 422 million square feet. The firm’s current property and asset management portfolio includes 506 properties, representing over 210 million square feet. With extensive experience in investments across the risk spectrum and all property types, and a pioneering commitment to sustainability, Hines is one of the largest and most-respected real estate organizations in the world. Visit www.hines.com for more information.


    We are an equal opportunity employer and support workforce diversity.


    No calls or emails from third parties at this time please.


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