• Assistant Director Facilities Management (Hines@Amazon)

    Location US-WA-Seattle
    Job ID
  • Overview

    When you join Hines, you will work alongside innovative leaders who set the standards responsible for our reputation as an industry leader today, and you’ll be a part of shaping our future in the years to come.


    As an Assistant Director of Facilities Manager with Hines, you will have the full responsibility and commensurate authority for the leadership, strategic planning, and oversite of distinct geographical or skilled team’s operations functions, financial reporting and budget, and personnel facilities program support for Hines@Amazon. You will be responsible for delivering and improving Amazon directed performance metrics and maintaining highest level of customer service through their allocated portfolio. Responsibilities include but are not limited to:


    • Managing the delivery of a broad range of services in support of the clients business operations, ensuring services are delivered effectively and operational platforms are maintained to the highest standard, with minimal risk to the clientele.
    • Developing short and long term plans for improving the effectiveness and efficiency of the service operations that will generate a significant, positive impact on the business unit and ensures the integrated work stream model is operating effectively.
    • Reviewing and analyzing performance, financial, and service data and recommends operational changes for improved efficiencies.
    • Ensuring quality of service delivery is consistent and cost effective across all locations.
    • Developing and fostering strong, productive working relationships with strategic partners and local vendors at a senior level. Builds and maintains understanding of the vendor’s business strategy, key drivers and current issues to provide support and collaboration on service implementation.
    • Managing, coaching, and mentoring staff; creating a positive environment fostering growth and high level of productivity and ensures performance is aligned with organization standards.
    • Available 24/7 to respond to emergencies
    • Some travel is required


    Minimum Requirements include:


    • Bachelor’s Degree from an accredited institution required, MBA preferred
    • Industry Designations preferred
    • Five or more years experience of large teams
    • Experience acting as highest level relationship owner to a large client
    • Highly proficient with a range of information technology, tools and platforms including Microsoft Office
    • Strong leadership presence with proven track record of delivering results


    Hines is a privately owned global real estate investment firm founded in 1957 with a presence in 207 cities in 24 countries. Hines has approximately $116.4 billion of assets under management, including $64 billion for which Hines provides fiduciary investment management services, and $52.4 billion for which Hines provides third-party property-level services. The firm has 109 developments currently underway around the world. Historically, Hines has developed, redeveloped or acquired 1,319 properties, totaling over 431 million square feet. The firm’s current property and asset management portfolio includes 527 properties, representing over 224 million square feet. With extensive experience in investments across the risk spectrum and all property types, and a pioneering commitment to sustainability, Hines is one of the largest and most-respected real estate organizations in the world. Visit www.hines.com for more information.


    We are an equal opportunity employer and support workforce diversity.


    No calls or emails from third parties at this time please.


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