• Amenities Coordinator (Hines@Facebook)

    Location US-CA-Menlo Park
    Job ID
  • Overview

    When you join Hines, you will work alongside innovative leaders who set the standards responsible for our reputation as an industry leader today, and you’ll be a part of shaping our future in the years to come.


    As an Amenities Coordinator with Hines, you will assist the Amenities Team with creating and maintaining employee services and conveniences across the Facebook Campus. In collaboration with various cross-functional teams, you will manage vendor partners and oversee daily operations to deliver an optimal on-campus employee experience. Responsibilities include, but are not limited to:


    • Manage the daily operation of existing amenities across the Facebook Campus; oversee amenities in local regional offices where applicable.
    • Serve as the employee and vendor point of contact, liaising between parties as necessary to tactfully and promptly remedy issues as they arise.
    • Identify, launch, and manage new amenity programs.
    • Facilitate the procurement process for all new and renewed vendor contracts, ensuring proper documentation is obtained and appropriate access is granted.
    • Manage and strengthen vendor relationships.
    • Analyze operational metrics and vendor relationships to identify efficiencies and to drive employee engagement.
    • Coordinate load-in, set-up, and strike of rotational vendors (i.e., Pop-Up Shop); prepare on-boarding documentation, provide training, and troubleshoot for vendor teams to ensure a seamless experience.
    • Assist other Facilities departments as necessary.


    Minimum Requirements include:


    • High school diploma from an accredited institution
    • Two years in amenities and vendor management or relevant professional experience preferred
    • Ability to work in a fast-paced, high-growth environment
    • Must be able to proactively think, plan, and execute resourcefully
    • Must be able to negotiate, organize, delegate, and multitask on various projects
    • Strong customer satisfaction focus, interpersonal skills, and ability to engage with interdepartmental teams
    • Intermediate knowledge of Microsoft Office
    • Excellent written and verbal communication skills




    Hines is a privately owned global real estate investment firm founded in 1957 with a presence in 207 cities in 24 countries. Hines has approximately $116.4 billion of assets under management, including $64 billion for which Hines provides fiduciary investment management services, and $52.4 billion for which Hines provides third-party property-level services. The firm has 109 developments currently underway around the world. Historically, Hines has developed, redeveloped or acquired 1,319 properties, totaling over 431 million square feet. The firm’s current property and asset management portfolio includes 527 properties, representing over 224 million square feet. With extensive experience in investments across the risk spectrum and all property types, and a pioneering commitment to sustainability, Hines is one of the largest and most-respected real estate organizations in the world. Visit www.hines.com for more information.


    We are an equal opportunity employer and support workforce diversity.


    No calls or emails from third parties at this time please.


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