• Customer Service Support (Hines@Amazon)

    Location US-WA-Seattle
    Job ID
  • Overview

    When you join Hines, you will work alongside innovative leaders who set the standards responsible for our reputation as an industry leader today, and you’ll be a part of shaping our future in the years to come.


    As a Customer Service Support with Hines, you will support the day-to-day activities of facilities management and serve as the first point of contact regarding facilities requests. Responsibilities include, but are not limited to:


    • Evaluate, enter and respond to trouble tickets
    • Enter work orders into the Building Management System
    • Effectively communicate the progress of work with facilities team members, employees, vendors and building management
    • Manage inboxes and email organization
    • Coordinate events and assist with facilities projects as assigned


    Minimum Requirements include:


    • High school diploma or equivalent from an accredited institution; some college preferred
    • Two or more years in an administrative support role in a professional office environment preferred
    • Strong initiative and customer service orientation
    • Ability to multi-task and thrive in a fast-paced office environment



    Hines is a privately owned global real estate investment firm founded in 1957 with a presence in 214 cities in 24 countries. Hines has approximately $120.6 billion of assets under management, including $66.5 billion for which Hines provides fiduciary investment management services, and $54.1 billion for which Hines provides third-party property-level services. The firm has 128 developments currently underway around the world. Historically, Hines has developed, redeveloped or acquired 1,348 properties, totaling over 444 million square feet. The firm’s current property and asset management portfolio includes 512 properties, representing over 223 million square feet. With extensive experience in investments across the risk spectrum and all property types, and a pioneering commitment to sustainability, Hines is one of the largest and most-respected real estate organizations in the world. Visit www.hines.com for more information.


    We are an equal opportunity employer and support workforce diversity.


    No calls or emails from third parties at this time please.


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