• Tenant Service Coordinator (Hines@Amazon)

    Location US-WA-Seattle
    Job ID
    Property Management
  • Overview

    When you join Hines, you will work alongside innovative leaders who set the standards responsible for our reputation as an industry leader today, and you’ll be a part of shaping our future in the years to come.


    As a Tenant Services Coordinator with Hines, you will provide day-to-day operations management of the property and maintain professional and courteous relationships with tenants and contractors. Responsibilities include but are not limited to:


    • Ensure tenant services are delivered in a timely and professional manner within established parameters, and lead development of guidelines as appropriate
    • Assist the property management team to deliver consistently high-quality service across the portfolio
    • Coordinate tenant move-in/outs, facilitate completion of any punch list items and distribute checklist to management team
    • Assist in developing, producing and distributing building communications
    • Follow-up on daily tenant service requests (e.g. service calls and special service requests)
    • Conduct multiple janitorial walks weekly in conjunction with vendor and internal teams
    • Participate in retailer inspections and retail-PM meetings
    • Manage vendor-related documentation, which includes routing Non-Disclosure Agreements, archiving agreements, and submitting internal approvals


    Minimum Requirements include:


    • Bachelor's degree in business administration or related field from an accredited institution
    • Two or more years professional work experience, with office/administrative experience strongly preferred
    • P&L responsibility and budgetary experience
    • Strong initiative and customer service orientation


    Hines is a privately owned global real estate investment firm founded in 1957 with a presence in 219 cities in 23 countries. Hines has approximately $124.3 billion of assets under management, including $63.8 billion for which Hines provides fiduciary investment management services, and $60.5 billion for which Hines provides third-party property-level services. The firm has 148 developments currently underway around the world. Historically, Hines has developed, redeveloped or acquired 1,362 properties, totaling over 449 million square feet. The firm’s current property and asset management portfolio includes 514 properties, representing over 222 million square feet. With extensive experience in investments across the risk spectrum and all property types, and a pioneering commitment to sustainability, Hines is one of the largest and most-respected real estate organizations in the world. Visit www.hines.com for more information.


    We are an equal opportunity employer and support workforce diversity.


    No calls or emails from third parties at this time please.


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