• Technical Operations Manager (Hines@Amazon)

    Location US-WA-Seattle
    Job ID
    Facilities Management
  • Overview

    When you join Hines, you will work alongside innovative leaders who set the standards responsible for our reputation as an industry leader today, and you’ll be a part of shaping our future in the years to come.


    As a Technical Operations Manager with Hines, you will be responsible for the management of mechanical operations and maintenance on behalf of a prominent corporate client, while maintaining the highest level of customer service. Responsibilities include, but are not limited to:


    • Act as building engineering expert resource to on-site facilities team
    • Manage the transition of construction projects to operations
    • Participates with quality assurance (risks prevention), quality control (risks detection), and building performance (operational critical systems) assessments for new build (Day 1) and post occupancy projects (POP) overall program support
    • Develop proactive operations programs and recommend appropriate engineering support functions
    • Establish and implement procedures for prompt and courteous response to all employee-generated mechanical, electrical, plumbing, lighting or other technical issues
    • Perform project quality control and reporting (MEP due diligence, root cause analysis, technical operational data analysis, systemic issues, MEP mitigations plans)
    • Participate in after hours on-call rotation for facilities emergencies
    • Hire, supervise and coordinate activities of engineering-related vendors and contractors
    • Conduct data collection, validation and report generation in support of BOD compliance
    • Provide information and direct input for major fiscal activities, including budget preparation, financial planning, and variance analysis



    Minimum Requirements include:


    • Bachelor's degree from an accredited institution or equivalent work experience
    • Five or more years' experience in facilities, engineering and/or management position
    • Trade school training and field experience as a building engineer, facilities engineer, or facilities manager
    • Advanced knowledge of Microsoft Office and other software including  Microsoft Word, Excel, Outlook, PowerPoint, Visio, Replicon, Remedy, Power BI and SharePoint
    • Demonstrated leadership experience
    • Strong initiative and customer service orientation and ability to function as part of a complex team



    Hines is a privately owned global real estate investment firm founded in 1957 with a presence in 214 cities in 24 countries. Hines has approximately $120.6 billion of assets under management, including $66.5 billion for which Hines provides fiduciary investment management services, and $54.1 billion for which Hines provides third-party property-level services. The firm has 128 developments currently underway around the world. Historically, Hines has developed, redeveloped or acquired 1,348 properties, totaling over 444 million square feet. The firm’s current property and asset management portfolio includes 512 properties, representing over 223 million square feet. With extensive experience in investments across the risk spectrum and all property types, and a pioneering commitment to sustainability, Hines is one of the largest and most-respected real estate organizations in the world. Visit www.hines.com for more information.


    We are an equal opportunity employer and support workforce diversity.


    No calls or emails from third parties at this time please.


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