Role Profile As General Manager you will lead your team to create positive, memorable experiences for our residents while ensuring that properties meet operational, financial, and business performance goals. You will champion and execute company strategies related to property management operations, driving improvement and operational excellence.   - Lead and provide forward-thinking direction for regional teams in each student accommodation location. - Ensure operational, financial, and other objectives are met. - Exceed fund and asset management expectations by delivering budgets and identifying actions to maintain and improve effectiveness and service...

As a Senior Service Supervisor - Multifamily with Hines, you will be responsible for overseeing and coordinating all mechanical and technical support for the property with limited direct supervision.  You will ensure the building and all areas in the property meet the Hines standard for appearance, safety, cleanliness, and overall functionality. Responsibilities include, but are not limited to:   - Provides leadership and support to team members, ensuring each role has the tools and resources to meet and/or exceed their expectations.  Promotes a collaborative, team work mindset - Manage the completion of all work orders generated from resident requests - Actively ensure routine upkeep on the property is...

As an Apprentice Engineer with Hines, you will assist in the operation and maintenance of various building systems and equipment of each property and become knowledgeable about engineering field responsibilities. Responsibilities include, but are not limited to:   - Assist with performing preventive maintenance and repairs on all mechanical, electrical, plumbing and HVAC systems including, but not limited to pumps, chillers, boilers, air compressors and air handling units. - Make adjustments and changes to HVAC and related equipment in order to maintain established operating criteria within the guidelines set forth by the Supervisor.  - Perform general repairs, maintenance and replacement of building...

Hines Ireland and Hines UK function as one integrated platform across both jurisdictions. The Living platform encompasses both PBSA (Purpose built Student Accommodation) and PRS (Private Rental Sector) sectors across the UK and Ireland.   The Asset Manager will serve as the primary owner’s representative and single point of responsibility with respect to each asset for which they are responsible, and as such, will provide leadership with respect to the asset management of existing and future properties with a focus on the PBSA (Purpose built Student Accommodation) and PRS (Private Rental Sector) sectors.   The primary responsibility of the...

*Role is multi-site between 88Hillside in Daly City and Duboce in San Francisco*   As an Assistant Community Manager - Multifamily with Hines, you will be responsible for supporting two communities by overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out, financial reports, and leasing as needed. Responsibilities include, but are not limited to:   - Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service...

As an Apartment Maintenance Supervisor with Hines, you will be responsible for overseeing and coordinating all mechanical and technical support for the property with limited direct supervision.  You will ensure the building and all areas in the property meet the Hines standard for appearance, safety, cleanliness, and overall functionality. Responsibilities include, but are not limited to:   - Provides leadership and support to team members, ensuring each role has the tools and resources to meet and/or exceed their expectations.  Promotes a collaborative, team work mindset. - Manage the completion of all work orders generated from resident requests - Actively ensure routine upkeep on the property is...

As a Leasing Professional - Multifamily with Hines, you will be responsible for partnering with the team pertaining to the property’s marketing, advertising, and sales activities. You will also provide resident satisfaction throughout the term of the lease and secure resident lease renewals. Responsibilities include, but are not limited to:   - Conduct property tours to future residents and visitors - Process documentation such as credit screening, criminal background checks, lease and move in packages and lease signing - Inspect apartments prior to occupancy and ensure the apartment is in excellent condition prior to move in - Develop marketing plans with the goal to sustain occupancy as well as...

As a Concierge – Multifamily with Hines, you will be responsible for organizing, coordinating, and implementing various resident services and programs. You will act as the point of contact for residents. Responsibilities include, but are not limited to:   - Welcome new residents and guests and ensure that prospects and visitors are comfortable as they wait - Create a welcoming environment for all residents, guests, and short-term stay guests - Support residents with use of luggage carts - Make reservations for residents as needed - Monitor guest traffic and parking garage for team members and vendors - Maintain parking validation log - Monitor security cameras and fire alarm...

As a Lead Engineer with Hines, you will operate and maintain all building systems, troubleshoot operations failures and re-establish building services; act as building systems expert in recognizing deficiencies in current systems, and understand and explain the impact of implementing changes to current systems or installation of new systems. You will also lead a crew in day-to-day operations and maintenance responsibilities, including scheduling personnel and tracking/reporting budgeted and unbudgeted expenses. Responsibilities include, but are not limited to:   - Perform general maintenance and repairs on all mechanical, electrical, plumbing and HVAC systems including, but not limited to pumps, chillers, boilers, air...

As a Facilities Coordinator with Hines, you will provide facilities support. Functions as the primary liaison to the Property Management staff and contractors for routine facility management issues. Responsibilities include, but are not limited to:   - Supervises the receptionist and kitchen attendant, including delegating work, establishing priorities and deadlines, coaching, and evaluating performance, hiring, and handling performance related issues. - Manages incoming requests for facilities and maintenance services and responds to requests on a priority basis. Handles general oversight of the Facilities Desk Operations. - Serves...

The role will be based in our Telford office and is that of a Senior Surveyor. The role itself will be to manage all aspects of day-to-day property management and delivery of property management services across a regional portfolio comprising but not restricted to light industrial and retail parks. The individual will be expected to:   - Ensure that all properties within the portfolio are managed effectively and efficiently and to ensure that value is maximised, voids kept to a minimum and Client’s objectives achieved. - Manage the collection of rents, service charges and insurance - Ensure that service charge budgets and reconciliations are correct and produced in a timely manner. - Make certain that...

As a Technical Facilities Manager with Hines, you will:   - Make adjustments and changes to HVAC and related equipment in order to maintain established operating criteria within the guidelines. - Maintain operation logs, files and inspection logs specific to the property. - Provide prompt and courteous response to tenant requests within the guidelines set forth by Hines. - Maintain ethical, professional, and courteous relations with contractors and tenants. - Establish and maintain a cooperative working relationship with the entire operation staff and perform as a team member. - Demonstrate full competency in all current Hines and property emergency procedures including but not limited...

As an Administrative Assistant with Hines, you will provide advanced administrative and clerical support to ensure the smooth operation of an assigned area.  This position will support multiple individuals. Responsibilities include, but are not limited to:    - Provide administrative support to the Property Manager and to team members with the property operations. - Interact with Accounting for the accounts payable process and preparation of funding packages. - Serve as a liaison with tenants for various notices and events. - Serve as the liaison with contractors for property conditions e.g. landscaping, janitorial, etc. - Provide support and compilation of the weekly and monthly...

As an Operations Engineer with Hines, you will operate and maintain all building equipment and systems. Responsibilities include, but are not limited to:   - Perform preventative maintenance work on mechanical, electrical, plumbing, and HVAC related equipment. - Troubleshoot operations failures and re-establish building services under minimal supervision. - Supervise maintenance work as needed.

*Looking for an experienced Assistant Property Manager or Senior Property Administrator for our brand new, luxury lease-up, West House, in the King’s West neighborhood*   As an Assistant Property Manager with Hines, you will be responsible for supporting and assisting the Property Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports.    - Promotes resident and customer satisfaction and retention by responding to inquiries, complaints, questions, and requests in a timely and professional manner, and...

As a Leasing Professional - Residential with Hines, you will be responsible for partnering with the team pertaining to the property’s marketing, advertising, and sales activities. You will also provide resident satisfaction throughout the term of the lease and secure resident lease renewals. Responsibilities include, but are not limited to:   - Conduct property tours to future residents and visitors - Process documentation such as credit screening, criminal background checks, lease and move in packages and lease signing - Inspect apartments prior to occupancy and ensure the apartment is in excellent condition prior to move in - Develop marketing plans with the goal to sustain occupancy as well as...

As a Leasing Professional - Multifamily with Hines, you will be responsible for partnering with the team pertaining to the property’s marketing, advertising, and sales activities. You will also provide resident satisfaction throughout the term of the lease and secure resident lease renewals. Responsibilities include, but are not limited to:   - Conduct property tours to future residents and visitors - Process documentation such as credit screening, criminal background checks, lease and move in packages and lease signing - Inspect apartments prior to occupancy and ensure the apartment is in excellent condition prior to move in - Develop marketing plans with the goal to sustain occupancy as well as...

*Role will support both US and Canadian markets – a current passport or ability to obtain one is required*   As the Regional Engineering/Maintenance Manager - Multifamily with Hines, you demonstrate the Hines Standards, while providing direction and oversight of engineering programs and initiatives to ensure the competitive advantage of the Hines Regional engineering services model that sets Hines apart, exceeds client expectations and is poised for significant growth.  The role will lead and coordinate all technical and mechanical work for multiple properties to ensure the interior and exterior of buildings, grounds, amenities, and common areas of the property meet Hines’ standards....

As an Assistant Property Manager with Hines, you will assist in providing day-to-day site-wide operations management of the retail, common area and parking garage while emphasizing positive response to concerns of tenants and meet the investment objectives of the owner. Responsibilities include, but are not limited to:    - Develop and maintain ethical, professional, and courteous relations with tenants, residents, 3rd party management teams, visitors and contractors - Coordinate across mixed use assets; residential, office and hotel and cultivate relationships across departments and business functions in order to foster effective teamwork -

As the Manager or Senior Manager, HR Business Partner – Americas Real Estate Support, you will be a trusted thought partner and key operational driver supporting the Director, HR Business Partner – Americas Business Generation, Asset Management and Construction. You’ll bring a sharp analytical and presentation toolkit, attention to detail, and strong communication skills to help deliver people strategies and organizational solutions that drive business outcomes.   You’ll be helping to lead HR strategy and execution across a large, high-impact group of senior stakeholders, including all leaders of our Real Estate business lines. This is a critical role for scaling HR partnership...