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As a Tenant Service Coordinator with Hines, you will coordinate the day-to-day delivery of property services to the tenants while emphasizing a positive response to tenant concerns. Responsibilities include, but are not limited to:
- Manages assigned service contracts and projects under Assistant Property Manager supervision.
- Assists Security Staff when needed.
- Monitors Dock log regarding deliveries and coordinates information flow between security, engineering, construction manager, and tenant.
- Assist Property Manager and Project Accountant on collection efforts for tenant receivables.
- Coordinates lobby exhibits, special events, special programs, holiday events, tenant breakfasts,...
As a Concierge – Multifamily with Hines, you will be responsible for organizing, coordinating, and implementing various resident services and programs. You will act as the point of contact for residents. Responsibilities include, but are not limited to:
- Welcome new residents and guests and ensure that prospects and visitors are comfortable as they wait
- Create a welcoming environment for all residents, guests, and short-term stay guests
- Support residents with use of luggage carts
- Make reservations for residents as needed
- Monitor guest traffic and parking garage for team members and vendors
- Maintain parking validation log
- Monitor security cameras and fire alarm...
As a Grounds Technician - Multifamily with Hines, you will be responsible for ensuring the property is well maintained and standards are met regarding the grounds and amenities. You will also provide support to the service team members as needed.
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Examines the property to remove litter, debris and other items ensuring the area is always clean and orderly
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Inform appropriate contacts and supervisors of any potential hazards and other harmful situations to residents, team members and guests
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Remove trash debris from apartments prior to the occupancy as well as clean and maintain the areas as needed
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As a Regional Director with Hines, you will develop and execute sales plans to increase sales and market share within the assigned territory. Partnering with an internal director, the Hines Regional Director will be responsible for building relationships and raising capital through financial intermediaries in the Private Bank (wirehouse), Regional, Independent Broker-Dealer and RIA channels. Responsibilities include, but are not limited to:
- Build robust and lasting relationships with alternative investment users at third party intermediaries, bringing a deep subject matter expertise of Hines investment platform to the sales process, and being accountable for significant asset growth.
- Work with distribution...
The Managing Director, Global Property Marketing will define and execute the strategic vision for property marketing across our global portfolio of commercial and residential assets. This leader will drive comprehensive go-to-market strategies designed to attract and retain tenants, enhance asset value, and optimize leasing performance.
In this role, the Managing Director will build and scale an in-house property marketing function, aligning acquisition, development, and tenant engagement strategies with the firm’s overarching business objectives. Operating within a complex, matrixed organization, this individual will streamline processes, elevate digital and campaign infrastructure, and foster...
As a Maintenance Technician - Multifamily with Hines, you will be responsible for overseeing technical and mechanical work of the property to meet the standards of Hines. Responsibilities include, but are not limited:
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Complete assigned work orders generated from requests for service in a timely manner
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Oversee the property grounds and other amenities by performing general cleaning such as trash and debris disposal, pressure wash breezeways and pool areas, and painting curbs and signage as needed
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Be proactive in diagnosing the issues with the property and provide solutions that are in accordance with established Hines...
As a Leasing Professional - Multifamily with Hines, you will be responsible for partnering with the team pertaining to the property’s marketing, advertising, and sales activities. You will also provide resident satisfaction throughout the term of the lease and secure resident lease renewals. Responsibilities include, but are not limited to:
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Conduct property tours to future residents and visitors
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Process documentation such as credit screening, criminal background checks, lease and move in packages and lease signing
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Inspect apartments prior to occupancy and ensure the apartment is in excellent condition prior to move...
As a Leasing Professional - Multifamily with Hines, you will be responsible for partnering with the team pertaining to the property’s marketing, advertising, and sales activities. You will also provide resident satisfaction throughout the term of the lease and secure resident lease renewals. Responsibilities include, but are not limited to:
- Conduct property tours to future residents and visitors
- Provide a high level of hospitality and customer service to current and future residents as well as guests
- Process documentation such as credit screening, criminal background checks, lease and move in packages and lease signing
- Inspect apartments prior to occupancy and ensure the apartment is in...
As a Service Technician – Multifamily with Hines, you will be responsible for overseeing technical and mechanical work of the property to meet the standards of Hines. Responsibilities include, but are not limited to:
- Complete assigned work orders generated from requests for service in a timely manner
- Oversee the property grounds and other amenities by performing general cleaning such as trash and debris disposal, pressure wash breezeways and pool areas, and painting curbs and signage as needed
- Be proactive in diagnosing the issues with the property and provide solutions that are in accordance with established Hines policies, standards, and code requirements.
- Identifies areas for improvement...
The Valuations Team Member will make key contributions to valuations, portfolio analytics support, certain performance reporting for Hines assets, and coordinating the activities of the Valuations group (including teammates located across the globe). This role is crucial within the global Valuations team, delivering valuation and portfolio analytics summaries to stakeholders, including asset management, fund management, and Hines’ leadership teams. The Valuations Team Member will also interact with third-party valuation advisors and use a valuation management system tool to manage and deliver final reports.
The Valuations department is new within Hines, offering the Valuations Team Member an...
As a Senior Analyst – Investor Services with Hines, you will be part of the global Investor Services team, within the Hines Investment & Strategy platform. You will be part of a team providing support to the Institutional Investor Solutions (IIS) business, and will support Hines’ capital raising efforts within the pre-commitment stage of investor engagement. You will partner with other members of the Investor Services team to provide the support necessary to market the firm’s products and platform.
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Act as a generalist within the team to flex between due diligence matters and sales support. The following responsibilities are a representative sample:
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Como Ingeniero de Mantenimiento en Hines, tus principales responsabilidades serán, sin embargo, no son limitativas a:
- Establecer el plan de mantenimiento preventivo para asegurar el buen funcionamiento de los equipos críticos y de los correspondientes a los sistemas de aire acondicionado, eléctrico, hidrosanitario, contra incendios, CCTV, mecánicos, etc. Dando seguimiento a que se efectúen los check list, registrar históricos y determinar mejoras o correcciones en base a los mismos.
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As an Administrative Assistant with Hines, you will provide advanced administrative and clerical support to ensure the smooth operation of an assigned area. This position will support multiple individuals. Responsibilities include, but are not limited to:
- Serve as the administrative support to assigned team members by coordinating, facilitating, recording, and communicating their individual, group, and company-wide activities.
- Answer phones, forward accurate and detailed messages, facilitate conference calls and, as appropriate, disseminate general information to callers.
- Coordinate activities for assigned team members such as travel arrangements, meetings, interviews, and conference...
As an Apprentice Engineer with Hines, you will maintain basic operation and maintenance of all building equipment and systems by routinely reviewing operating conditions and established programs with Supervisor to understand and resolve any abnormal operating issues. Responsibilities include, but are not limited to:
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Perform preventive maintenance and repairs on all mechanical, electrical, plumbing and HVAC systems including, but not limited to pumps, chillers, boilers, air compressors and air handling units.
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Make adjustments and changes to HVAC and related equipment in order to maintain established operating criteria within the guidelines set forth by the...
As the Senior Associate with Asset Management at Hines, you will serve as the primary owner’s representative and single point of responsibility with respect to each asset for which she or he is responsible, and as such, will provide leadership with respect to the asset management of existing and future properties. Responsibilities include, but are not limited to:
- Act as the key interface between an asset’s owner (and lender where applicable) and Hines senior Regional personnel.
- Provide leadership and oversight for all aspects of selected existing properties’ performance.
- Develop short and long term strategies designed to maximize the value and tenant satisfaction of each...
As an Analyst / Senior Analyst – Investor Services with Hines, you will be part of the global Investor Services team, within the Hines Investment & Strategy platform. You will be part of a team providing support to the Institutional Investor Solutions (IIS) business, and will support Hines’ capital raising efforts within the pre-commitment stage of investor engagement. You will partner with other members of the Investor Services team to provide the support necessary to market the firm’s products and platform.
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Act as a generalist within the team to flex between due diligence matters and sales support. The following responsibilities are a representative sample:
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As a Building Engineer with Hines, you will operate and maintain all building equipment and systems. Responsibilities include, but are not limited to:
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Operate mechanical, electrical, plumbing and HVAC related equipment to maintain the established operating criteria as set forth by the Supervisor.
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Perform maintenance and repairs on mechanical, electrical, plumbing and HVAC related equipment as directed by the Supervisor.
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Make adjustments and changes to fire alarm and life safety systems as directed by the Supervisor.
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Perform repairs, maintenance and replacement of building furnishings and...
As an Apprentice Engineer with Hines, you will maintain basic operation and maintenance of all building equipment and systems by routinely reviewing operating conditions and established programs with Supervisor to understand and resolve any abnormal operating issues. Responsibilities include, but are not limited to:
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Perform preventive maintenance and repairs on all mechanical, electrical, plumbing and HVAC systems including, but not limited to pumps, chillers, boilers, air compressors and air handling units.
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Make adjustments and changes to HVAC and related equipment in order to maintain established operating criteria within the guidelines set forth by the...
As an Assistant Property Manager with Hines, you will assist in providing day-to-day operations management of the property while emphasizing positive response to concerns of tenants and meet the investment objectives of the owner. Responsibilities include, but are not limited to:
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Develop and maintain ethical, professional, and courteous relations with contractors and tenants.
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Assist with the management and development of all property personnel.
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Handle the administration and vendor management of all activities related to the physical operation of the property.
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Manage fiscal activities...
Pivotal in enhancing organizational efficiency and effectiveness, primarily through data analysis and process improvement, this role involves analyzing complex data sets to identify trends and inefficiencies, recommending strategies to streamline operations, and implementing cost-reduction initiatives. Additionally, the Senior Analyst will lead and support cross-functional projects, ensuring alignment with business objectives, and adhere to deadlines and quality standards. Effective communication and collaboration with various departments are essential. This role also demands staying up-to-updated with industry trends, fostering a culture of continuous improvement, and providing leadership and mentorship to junior staff. The position requires a strong analytical...