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As a Concierge - Multifamily with Hines, you will be responsible for organizing, coordinating and implementing various resident services and programs. You will act as the point of contact for residents. Responsibilities include, but are not limited to:
- Welcome new residents and guests and ensure that prospects and visitors are comfortable as they wait
- Support residents with use of luggage carts
- Monitor guest traffic and parking garage for team members and vendors
- Monitor security cameras and fire alarm panel
- Answer phone calls, transfer calls to appropriate reference points, and assist with completed request call backs
- Ensure packages are delivered and document as well as notify...
As a Building Engineer with Hines, you will maintain basic operation and maintenance of all building equipment and systems by routinely reviewing operating conditions and established programs with Supervisor to understand and resolve any abnormal operating issues. Responsibilities include, but are not limited to:
- Perform preventive maintenance and repairs on all mechanical, electrical, plumbing and HVAC systems including, but not limited to pumps, chillers, boilers, air compressors and air handling units.
- Make adjustments and changes to HVAC and related equipment in order to maintain established operating criteria within the guidelines set forth by the Supervisor.
- Perform general repairs,...
As a Client Relations Consultant with Hines, you will be responsible for providing exceptional customer service, handling inquiries, resolving issues, and ensuring customer satisfaction. Analyzes and resolves customer concerns using established procedures. Supports the sales efforts and overall promotion of Hines Private Wealth. Responsibilities include, but are not limited to:
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Manage incoming calls and electronic communications from shareholder and financial professionals, leveraging multiple systems to address operational inquiries and resolve issues.
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Manage account related workflows and investigate and resolve shareholder and financial professional inquiries...
Role Profile
As General Manager you will lead your team to create positive, memorable experiences for our residents while ensuring that properties meet operational, financial, and business performance goals. You will champion and execute company strategies related to property management operations, driving improvement and operational excellence.
- Lead and provide forward-thinking direction for regional teams in each student accommodation location.
- Project manage all new refurbishments and operational change projects across sites, ensuring all involved have...
Hines Private Wealth Solutions is searching for an ambitious professional with strong leadership skills and a passion for client service. This individual will report to the Head of RIA and help strategically build the Hines Private Wealth platform across large RIA and RIA aggregator channels. The successful candidate will partner with their private wealth and institutional counterparts, as well as product strategy teams to drive business, expanding Hines’ distribution capabilities across the defined client segments.
- Establish consultative relationships and grow market share with key centers of influence across large RIAs, RIA aggregators, and high-net-worth investors
- Work in partnership with the Head...
As a Shipping and Receiving Associate with Hines, you will be responsible for processing all incoming and outgoing mail, packages and shipments at your assigned facility, and ensuring the mailroom and associated storage areas are maintained and well organized. Shipping and Receiving Associates ensure that inbound mail and packages are received, sorted and delivered to appropriate departments in an efficient manner. Likewise, the Shipping and Receiving Associate ensures the timely collection of outbound mail both domestic and international.
- Distribution of mail-in an office or campus environment.
- Deliver packages to departments and cubicles using a system to scan and sign for...
As a Leasing Professional - Multifamily with Hines, you will be responsible for partnering with the Community Manager pertaining to the property’s marketing, advertising and sales activities. You will also provide resident satisfaction throughout the term of the lease and secure resident lease renewals. Responsibilities include, but are not limited to:
- Inspect apartments prior to occupancy and ensure the apartment is in excellent condition prior to move in
- Conduct property tours to future residents and visitors
- Follow up with all prospective residents
- Process documentation such as credit screening, criminal background checks, lease and move in packages and lease signing
- Develop...
As a Maintenance Technician with Hines, you will maintain basic operation and maintenance of assigned building equipment and systems by routinely reviewing operating conditions and established programs to understand and resolve any abnormal operating issues.
This is a fantastic opportunity to work with a fast-growing, bio-tech company in a brand new, state of the art headquarters buildings in the South San Francisco science. When you join Hines, you will work alongside innovative leaders who set the standards responsible for our reputation as an industry leader today, and you’ll be a part of shaping our future in the years to come. Responsibilities include, but are not limited to:
As a Leasing Professional - Multifamily with Hines, you will be responsible for partnering with the team pertaining to the property’s marketing, advertising, and sales activities. You will also provide resident satisfaction throughout the term of the lease and secure resident lease renewals. Responsibilities include, but are not limited to:
- Conduct property tours to future residents and visitors
- Process documentation such as credit screening, criminal background checks, lease and move in packages and lease signing
- Inspect apartments prior to occupancy and ensure the apartment is in excellent condition prior to move in
- Develop marketing plans with the goal to sustain occupancy as well as...
As a Director – Development with Hines, you will be responsible for managing multiple real estate development and/or redevelopment projects. The Director of Development is responsible and accountable for project financial results and investment returns for Hines and its co-investors. Responsibilities include, but are not limited to:
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Manage multiple real estate development and/or redevelopment projects across various asset types
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Source and execute acquisitions across various asset classes and a variety of risk profiles on behalf of Hines’ discretionary funds as well as in association with joint venture partners
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As a Controller with Hines, full responsibility for the accounting records and administrative matters for assigned projects and entities as well as the supervision and development of respective accounting staff. Responsibilities include, but are not limited to:
- Communicate and coordinate effectively with Hines functional groups (e.g., Lease Administration, Finance Business Partners, Transactions) and appropriate representatives of external parties
- Treasury functions including review of bank reconciliations and contribution/distribution calculations and understanding cash flow projections
- Review and approve funding request to investors and lenders
- Review and approve reserves and write-offs in...
As an Assistant Controller with Hines, full responsibility for the accounting records and administrative matters for assigned projects and entities as well as the supervision and development of respective accounting staff. Responsibilities include, but are not limited to:
- Communicate and coordinate effectively with Hines functional groups (e.g., Lease Administration, Finance Business Partners, Transactions) and appropriate representatives of external parties
- Treasury functions including review of bank reconciliations, review contribution/distribution calculations and understanding cash flow projections
- Review and approve funding request to investors and lenders
- Review and approve reserves...
As an Operations Engineer with Hines, in addition to operating and maintaining all building equipment and systems, troubleshoots operations failures and re-establishes building services with minimal supervisory assistance. Responsibilities include, but are not limited to:
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Perform preventative maintenance work on mechanical, electrical, plumbing and HVAC related equipment
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Troubleshoot operations failures and re-establish building services under minimal supervision
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Supervise maintenance work as needed
As a Management Assistant with Hines, you will provide administrative support to a team or department. Responsibilities include, but are not limited to:
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Respond to tenant questions and requests via phone, email, and ticketing system
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Maintain calendars and coordinate meetings and special events for multiple teams
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Code invoices
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Assist with projects as assigned by Property Manager, Engineering Manager, and Property Accountant
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Provide great customer service in a dynamic, fast paced environment
As an Assistant Property Manager with Hines, you will assist in providing day-to-day operations management of the property while emphasizing positive response to concerns of tenants and meet the investment objectives of the owner. Responsibilities include, but are not limited to:
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Develop and maintain ethical, professional, and courteous relations with contractors and tenants
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Assist with the management and development of all property personnel
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Handle the administration and vendor management of all activities related to the physical operation of the property
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Manage fiscal activities of...
As the Property Manager with Hines, you will provide day-to-day operations management of the property while emphasizing positive response to concerns of tenants and meet the investment objectives of the owner. Responsibilities include, but are not limited to:
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Develop and maintain ethical, professional, and courteous relations with contractors and tenants
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Manage and develop all property personnel
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Train, mentor and continually develop Assistant Property Managers
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Negotiate contracts and supervise all contractor services related to the physical operation of the...
As the Property Manager with Hines, you will provide day-to-day operations management of the property while emphasizing positive response to concerns of tenants and meet the investment objectives of the owner. Responsibilities include, but are not limited to:
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Develop and maintain ethical, professional, and courteous relations with contractors and tenants
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Manage and develop all property personnel
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Train, mentor and continually develop Assistant Property Managers
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Negotiate contracts and supervise all contractor services related to the physical operation of the...
As a Service Technician - Multifamily with Hines, you will be responsible for overseeing technical and mechanical work of the property to meet the standards of Hines. Responsibilities include, but are not limited:
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Complete assigned work orders generated from requests for service in a timely manner
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Oversee the property grounds and other amenities by performing general cleaning such as trash and debris disposal, pressure wash breezeways and pool areas, and painting curbs and signage as needed
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Be proactive in diagnosing the issues with the property and provide solutions that are in accordance with established Hines...
As a Resident Services Coordinator – Multifamily with Hines, you will play an integral role in demonstrating a 5-star resident and guest service experience in every interaction. You will exemplify extraordinary customer service skills as you provide prompt response and showcase your vast knowledge of local entertainment and restaurant venues. Your possessing of in-depth familiarity of the local businesses will be vital to your success. Reporting to the Property Manager, while working closely with the on-site Marketing Manager, and the Hines Community Manager, the Resident Services Coordinator - Multifamily is insightful, helpful, and understands the value of good service. Responsibilities include, but are not limited to:
As an Assistant Community Manager - Multifamily with Hines, you will be responsible for supporting and assisting the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports. Responsibilities include, but are not limited to:
- Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and reconciling bank accounts, preparing financial reports, and processing invoices and payables
- Reviews resident files and accounting records, communicates with residents...