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As a Lease-Up Service Supervisor with Hines, you will be responsible for overseeing and coordinating all mechanical and technical support for the property with limited direct supervision. You will ensure the building and all areas in the property meet the Hines standard for appearance, safety, cleanliness, and overall functionality. Responsibilities include, but are not limited to:
- Provides leadership and support to team members, ensuring each role has the tools and resources to meet and/or exceed their expectations. Promotes a collaborative, team work mindset.
- Manage the completion of all work orders generated from resident requests
- Actively ensure routine upkeep on the property is checked...
As a Resident Services Coordinator - Multifamily with Hines, you will play an integral role in demonstrating a 5-star resident and guest service experience in every interaction. You will exemplify extraordinary customer service skills as you provide prompt responses and showcase your vast knowledge of local entertainment and restaurant venues. Your possessing of in-depth familiarity of the local businesses will be vital to your success. Reporting to the Community Manager, the Resident Services Coordinator is insightful, helpful, and understands the value of good service. Responsibilities include, but are not limited to:
- Handles and resolves customer complaints. If unable to resolve independently, acts as a liaison...
As a Shipping and Receiving Associate with Hines, you will be responsible for processing all incoming and outgoing mail, packages and shipments at your assigned facility, and ensuring the mailroom and associated storage areas are maintained and well organized. Shipping and Receiving Associates ensure that inbound mail and packages are received, sorted and delivered to appropriate departments in an efficient manner. Likewise, the Shipping and Receiving Associate ensures the timely collection of outbound mail both domestic and international.
- Distribution of mail-in an office or campus environment.
- Deliver packages to departments and cubicles using a system to scan and sign for...
As a Leasing Professional - Multifamily with Hines, you will be responsible for partnering with the Community Manager pertaining to the property’s marketing, advertising and sales activities. You will also provide resident satisfaction throughout the term of the lease and secure resident lease renewals. Responsibilities include, but are not limited to:
- Inspect apartments prior to occupancy and ensure the apartment is in excellent condition prior to move in
- Conduct property tours to future residents and visitors
- Follow up with all prospective residents
- Process documentation such as credit screening, criminal background checks, lease and move in packages and lease signing
- Develop...
As an Assistant Property Manager with Hines, you will assist in providing day-to-day operations management of the property while emphasizing positive response to concerns of tenants and meet the investment objectives of the owner. Responsibilities include, but are not limited to:
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Develop and maintain ethical, professional, and courteous relations with contractors and tenants
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Assist with the management and development of all property personnel
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Handle the administration and vendor management of all activities related to the physical operation of the property
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Manage fiscal activities of...
Role Profile
Based in our Milan Student Accommodation, the Receptionist is a key role for the success of our residences. You’ll be part of the exciting opening of a market leading aparto Student Housing. Just as important: you are responsible for every aspect of the aparto guest stay during your shift.
You operate mainly in the reception area where you are open and available with a friendly smile to meet all the needs of students and the questions of new potential guests. This goes way beyond old school reception duties: you and your team members are the aparto’s super-skilled hosts and responsible for the entire aparto guest experience.
Role Profile
To support our sales & leasing, provide best in class customer service and administrative support to the aparto team. Responsibilities include, but are not limited to:
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To manage all general student related queries and correspondence
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To provide weekly performance updates to the management team.
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To ensure that our Marketing Suite is kept up to date and ready for site tours.
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To make appointments and assist with viewings of the Marketing Suite
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To participate in face to face marketing activities such...
Hines is seeking a high-performing Associate to be part of our Houston Land Development team. This individual will play a foundational role in identifying, underwriting, entitling, and executing horizontal land development projects.
This is a rare opportunity to leverage Hines’ national land platform, capital resources, and data-driven approach while applying a highly local, entrepreneurial mindset. The successful candidate will bring a blend of strategic market intelligence, builder connectivity, and hands-on execution experience to deliver successful communities and shape Hines’ growth in the market
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Source and underwrite...
As a Maintenance Technician with Hines, you will maintain basic operation and maintenance of assigned building equipment and systems by routinely reviewing operating conditions and established programs to understand and resolve any abnormal operating issues.
This is a fantastic opportunity to work with a fast-growing, bio-tech company in a brand new, state of the art headquarters buildings in the South San Francisco science. When you join Hines, you will work alongside innovative leaders who set the standards responsible for our reputation as an industry leader today, and you’ll be a part of shaping our future in the years to come. Responsibilities include, but are not limited to:
As a Leasing Professional - Multifamily with Hines, you will be responsible for partnering with the team pertaining to the property’s marketing, advertising, and sales activities. You will also provide resident satisfaction throughout the term of the lease and secure resident lease renewals. Responsibilities include, but are not limited to:
- Conduct property tours to future residents and visitors
- Process documentation such as credit screening, criminal background checks, lease and move in packages and lease signing
- Inspect apartments prior to occupancy and ensure the apartment is in excellent condition prior to move in
- Develop marketing plans with the goal to sustain occupancy as well as...
As a Director – Development with Hines, you will be responsible for managing multiple real estate development and/or redevelopment projects. The Director of Development is responsible and accountable for project financial results and investment returns for Hines and its co-investors. Responsibilities include, but are not limited to:
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Manage multiple real estate development and/or redevelopment projects across various asset types
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Source and execute acquisitions across various asset classes and a variety of risk profiles on behalf of Hines’ discretionary funds as well as in association with joint venture partners
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As the Senior Community Manager - Multifamily with Hines, you will be responsible for managing the daily operations of an assigned property including managing the team members and daily activities, achieving established budgeted financial and operational goals, and ensuring that the operation of the property complies with Hines’s policies and procedures. Responsibilities include, but are not limited to:
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Provides leadership and support to team members, ensuring each role has the tools and resources to meet and/or exceed their expectations. Promotes a collaborative, team work mindset
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Provides input into the development of budgets for the property by...
As a Controller with Hines, full responsibility for the accounting records and administrative matters for assigned projects and entities as well as the supervision and development of respective accounting staff. Responsibilities include, but are not limited to:
- Communicate and coordinate effectively with Hines functional groups (e.g., Lease Administration, Finance Business Partners, Transactions) and appropriate representatives of external parties
- Treasury functions including review of bank reconciliations and contribution/distribution calculations and understanding cash flow projections
- Review and approve funding request to investors and lenders
- Review and approve reserves and write-offs in...
As an Assistant Controller with Hines, full responsibility for the accounting records and administrative matters for assigned projects and entities as well as the supervision and development of respective accounting staff. Responsibilities include, but are not limited to:
- Communicate and coordinate effectively with Hines functional groups (e.g., Lease Administration, Finance Business Partners, Transactions) and appropriate representatives of external parties
- Treasury functions including review of bank reconciliations, review contribution/distribution calculations and understanding cash flow projections
- Review and approve funding request to investors and lenders
- Review and approve reserves...
As a Director of Account Management with Hines, you will facilitate the day-to-day relationship between Hines and the client, acting as a trusted advisor and strategic thought leader to efficiently grow to scale as the business expands. The Account Director will ensure alignment between the account organization and other disciplines (e.g., Facilities, Property & Engineering) within Hines both internally and externally to ensure the delivery of best-in-class operations. This is accomplished by providing direction and oversight to individuals and the account team to comprehensively manage the fulfillment of Hines’ commitment to the client. The Account Director is required to develop and foster senior level client relations as part of creating and presenting...
Role Profile
This role might suit someone who is friendly, reliable and has great attention to detail. This new and exciting opportunity is tailored towards someone who is looking to join an award winning student accommodation platform and work alongside a like-minded team. To support our sales & leasing, provide best in class customer service and administrative support to the aparto team. Responsibilities include, but are not limited to:
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To manage all general student related queries and correspondence
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To provide weekly performance updates to the management team
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*Looking for experienced leasing professionals to join the team at our brand-new Community, Ona. This role is full-time with growth opportunities as we continue to expand our multifamily portfolio. ($19/hr - 23/hr + $350/lease)*
As a Lease-Up Leasing Professional - Multifamily with Hines, you will be responsible for partnering with the team pertaining to the property’s marketing, advertising, and sales activities. You will also provide resident satisfaction throughout the term of the lease and secure resident lease renewals. Responsibilities include, but are not limited to:
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Conduct property tours to future residents and...
As an Operations Engineer with Hines, you will maintain basic operation and maintenance of all building equipment and systems by routinely reviewing operating conditions and established programs with Supervisor to understand and resolve any abnormal operating issues. Responsibilities include, but are not limited to:
- Perform preventative maintenance work on mechanical, electrical, plumbing, and HVAC related equipment.
- Troubleshoot operations failures and re-establish building services under minimal...
As a Maintenance Technician with Hines, you play an essential role in maintaining occupier space. The Maintenance Technician is responsible for performing minor repairs and identifying any other repairs or improvements needed. You will promote a positive workplace experience through organizing common spaces, assisting with occupant moves and events, and provide additional support as necessary. Responsibilities include, but are not limited to:
Facilities Requests
- Perform day-to-day repairs, maintenance, and replacement of mechanical components including culinary equipment, beverage machines, and filter changes.
- Respond to and resolve assigned work...
As an Operations Engineer with Hines, in addition to operating and maintaining all building equipment and systems, troubleshoots operations failures and re-establishes building services with minimal supervisory assistance. Responsibilities include, but are not limited to:
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Perform preventative maintenance work on mechanical, electrical, plumbing and HVAC related equipment
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Troubleshoot operations failures and re-establish building services under minimal supervision
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Supervise maintenance work as needed