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As a Concierge for Multifamily with Hines, you will be responsible for organizing, coordinating, and implementing various resident services and programs. You will act as the point of contact for residents. Responsibilities include, but are not limited to:
- Welcome new residents and guests and ensure that prospects and visitors are comfortable as they wait
- Support residents with use of luggage carts
- Monitor guest traffic and parking garage for team members and vendors
- Monitor security cameras and fire alarm panel
- Answer phone calls, transfer calls to appropriate reference points, and assist with completed request call backs
- Ensure packages are delivered and document as well as notify...
As the Property Manager at Hines, you will provide day-to-day operations management of the property while emphasizing positive response to concerns of tenants and meet the investment objectives of the owner. Responsibilities include but are not limited to:
- Develop and maintain ethical, professional, and courteous relations with contractors and tenants
- Manage and develop all property personnel
- Train, mentor and continually develop Assistant Property Managers
- Negotiate contracts and supervise all contractor services related to the physical operation of the property
- Manage all fiscal activities of the property and maintain full P&L responsibility
- Develop, implement and...
This role is required to live on-site at the property in a 100% comped unit Pay range is $21-$25/hr, depending on experience.
As a Service Technician with Hines, you will be responsible for overseeing technical and mechanical work of the property to meet the standards of Hines. Responsibilities include, but are not limited to:
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Complete assigned work orders generated from requests for service in a timely manner
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Oversee the property grounds and other amenities by performing general cleaning such as trash and debris disposal, pressure wash breezeways and pool areas, and painting curbs and signage as...
As a Service Technician – Multifamily with Hines, you will be responsible for overseeing technical and mechanical work of the property to meet the standards of Hines. Responsibilities include, but are not limited to:
- Complete assigned work orders generated from requests for service in a timely manner
- Oversee the property grounds and other amenities by performing general cleaning such as trash and debris disposal, pressure wash breezeways and pool areas, and painting curbs and signage as needed
- Be proactive in diagnosing the issues with the property and provide solutions that are in accordance with established Hines policies, standards, and code requirements.
- Identifies areas for improvement...
The Valuations Team Member will make key contributions to valuations, portfolio analytics support, certain performance reporting for Hines assets, and coordinating the activities of the European Valuations. This role is crucial within the European Valuations team, delivering valuation and portfolio analytics summaries to stakeholders, including asset management, fund management, and Hines’ leadership teams. The Valuations Team Member will also interact with third-party valuers and use a valuation management system tool to manage and the valuation process.
This is a new role within the Hines European team and will provide the Valuation Team Member with significant opportunity to grow and contribute...
As a Senior Compensation Analyst at Hines, you will be part of a Compensation team supporting over 4,500 employees worldwide. This role should provide excellent internal customer service and be able to interact with all management levels. You should be able to apply your compensation knowledge to conduct analysis and interpretation related to Hines’ compensation programs. Responsibilities include, but are not limited to:
- Help administer the global annual compensation programs, such as annual salary increases, designated cash based short-term incentive and long-term incentive plans
- Ensure the alignment and integrity of the compensation data in the HRIS and related systems through routine data...
As a Building Engineer with Hines, you will maintain basic operation and maintenance of all building equipment and systems by routinely reviewing operating conditions and established programs with Supervisor to understand and resolve any abnormal operating issues. Responsibilities include, but are not limited to:
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Perform preventive maintenance and repairs on all mechanical, electrical, plumbing and HVAC systems including, but not limited to pumps, chillers, boilers, air compressors and air handling units.
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Make adjustments and changes to HVAC and related equipment in order to maintain established operating criteria within the guidelines set forth by the...
As a Lease-Up Service Supervisor with Hines, you will be responsible for overseeing and coordinating all mechanical and technical support for the property with limited direct supervision. You will ensure the building and all areas in the property meet the Hines standard for appearance, safety, cleanliness, and overall functionality. Responsibilities include, but are not limited to:
- Provides leadership and support to team members, ensuring each role has the tools and resources to meet and/or exceed their expectations. Promotes a collaborative, team work mindset.
- Manage the completion of all work orders generated from resident requests
- Actively ensure routine upkeep on the property is checked...
As the Building Experience & Events Associate, you are the heart of the experience delivered at your building. You are detail-oriented and excel at managing the day-to-day conference room services and building events for your building clients and their guests while elevating the building experience with curated events, activations, and concierge services. You are responsible for achieving operational goals and ensuring that the operation of the building complies with your building policies and procedures. Most of all, you will ensure that your clients and guests have an exceptional experience at your building through your relationships, events, and experience provided at the building. Responsibilities include, but are not limited to:
*Role is multi-site between 88Hillside in Daly City and Duboce in San Francisco*
As an Assistant Community Manager - Multifamily with Hines, you will be responsible for supporting two communities by overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out, financial reports, and leasing as needed. Responsibilities include, but are not limited to:
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Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service...
As a Payroll Manager with Hines, you will be responsible for ensuring accuracy of payroll including payments to employees, tax withholding, and other deduction withholding. Responsibilities include, but are not limited to:
- Manage all daily payroll operations for US and Canada including accurate payroll processing, financial reconciliations, and tax reporting utilizing Workday processes and reports
- Payroll taxing jurisdiction setup and maintenance
- Work closely with HRIS and Benefits departments to ensure accurate setup of new earnings, deductions, taxes, etc.
- Ongoing development of payroll team
- Research tax notices and communicate with ADP
- Research and resolve payroll...
As an Operations Engineer with Hines, you will operate and maintain all building equipment and systems. Responsibilities include, but are not limited to:
- Perform preventative maintenance work on mechanical, electrical, plumbing and HVAC related equipment.
- Troubleshoot operations failures and re-establish building services under minimal supervision.
- Supervise maintenance work as needed.
As an Assistant Community Manager with Hines, you will be responsible for supporting and assisting the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports. Responsibilities include, but are not limited to:
- Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and reconciling bank accounts, preparing financial reports, and processing invoices and payables
- Reviews resident files and accounting records, communicates with residents regarding...
As a Property Manager/General Property Manager at Hines, your role involves ensuring seamless day-to-day operations of the property with a primary focus on enhancing the client experience. The ideal candidate will possess organizational skills, meticulous attention to detail, and a genuine enthusiasm for providing outstanding hospitality. At Hines, delivering an exceptional experience entails blending a hospitality-centric culture with real estate expertise to create environments where people feel valued, connected, and inspired. Responsibilities include but are not limited to:
Hospitality / Leadership:
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In accordance...
As an Assistant Service Supervisor with Hines, you will be responsible for overseeing and coordinating all mechanical and technical support for the property with limited direct supervision. You will ensure the building and all areas in the property meet the Hines standard for appearance, safety, cleanliness, and overall functionality. Responsibilities include, but are not limited to:
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Manage the completion of all work orders generated from resident requests
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Actively ensure routine upkeep on the property is checked and repaired or replaced while ensuring that safety standards are met
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Establish and ensure standards for the...
*Looking for experienced leasing professionals to join the team at our brand-new Community, Ona. This role is full-time with growth opportunities as we continue to expand our multifamily portfolio. ($19/hr - 23/hr + $350/lease)*
As a Lease-Up Leasing Professional - Multifamily with Hines, you will be responsible for partnering with the team pertaining to the property’s marketing, advertising, and sales activities. You will also provide resident satisfaction throughout the term of the lease and secure resident lease renewals. Responsibilities include, but are not limited to:
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Conduct property tours to future residents and...
As an Events Lead with Hines, you play an essential role in promoting a sense of community in the workplace through interactions, shared spaces, resources, events, and amenities. The Events Lead is responsible for leading a team to coordinate and deliver a variety of client-facing events. They will serve as the liaison between event hosts, key service delivery partners, and the facilities management team to ensure events are successful, safe, and welcoming for all participants. Responsibilities include, but are not limited to:
Event planning and coordination
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Coordinate in-person, virtual, and hybrid events.
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Oversee the...
As the Event Technician with Hines, you will provide logistical support for internal events. This role will execute the set-up plans for company-led events and employee-led business meetings by reconfiguring the furniture in meeting spaces to the specifications of each event. The Event Coordinator collaborates with the Event Planner, clients, partners, and vendors to ensure facilities are prepared for events and to ensure events are successful, safe, and welcoming for all participants. Responsibilities include, but are not limited to:
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Provide on-site event space set up and support on the day of the event, including evening and weekend events.
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Ensure all requests...
As the Tenant Service Coordinator with Hines, you are responsible for supporting the Property Management Office in coordinating the day-to-day delivery of property services while emphasizing a positive response to tenant concerns and delivering outstanding hospitality. At Hines, delivering exceptional client experience means combining a hospitality culture with real estate knowledge to create spaces where people feel valued, connected, and inspired. Responsibilities include, but are not limited to:
Hospitality:
- Be the first point-of-contact in the Property Management Office (PMO).
- Maintain a high level of customer satisfaction, responding to needs in a timely manner.
- Work...
The Building Manager, will be responsible for all aspects of the day-to-day management and of first class service delivery of cleaning, security, reception, postal services, service desk, IT services, telephone and administration. This individual will also support the Facilities Manager and Surveyors whenever necessary.
This Building Manager will manage the day-to-day operational activities in line with all health, safety and environmental requirements, budgetary costs and client/occupier requirements in line with the required service criteria and key performance indicators. They will also support the Helix Facilities Manager and Property Manager whenever necessary. Responsibilities include, but are not...