You will be responsible for the administration and control of the service charges arising on our property portfolios. You will be required to work closely with the respective Property Managers to provide an efficient and timely reconciliation of the service charges applicable to the various properties owned or managed by us. You will also be required to assist the property client accountants in their day-to-day work.   - Prepare annual reconciliation and accounts in compliance with RICS guidelines - Liaise with property managers and clients in order to gain approval of accounts - Assist property managers in preparation and management of service charge budgets - Implementation of reconciliations and budgets onto the accounting system - Deal with queries raised by colleagues, clients and tenants - Implementation of new clients onto our accounting system, ensuring a smooth and correct handover takes place - Complete cash reconciliations on a timely basis - Manage a portfolio of client properties - Assist in all other duties, where deemed necessary to help the team

As a Skyline Scholar with Hines, you will:   - Gain an educational experience through interactions with professionals who specialize with all facets of real estate development and investment. - Participate in virtual and in person completion of modules for the duration of 6 weeks from June 17th - August 9th. - Be a part of networking opportunities with industry leaders. - Receive a first round interview for the Hines REDI program summer internship for the following summer. - Commitment is approximately 3-5 hours a week; can be completed in conjunction with internships or other activities. 

As the Director of Client Relationship Management Strategies with Hines, you will perform an important leadership role in supporting the development of innovative, data-driven, multi-dimensional strategies and tactics to improve client and business outcomes for strategic CRM client engagements and play an implementation role in helping bring those strategies to life. This individual will be responsible for coordinating and maintaining multiple, simultaneous projects with a variety of internal teams. Responsibilities include, but are not limited to:    - Support the creation, delivery, and execution of strategy client relationship management initiatives to help build and foster relationships and achieve target business outcomes. - Develop a deep understanding of our clients’ business dynamics and recommend solutions to our leaders that address their clients’ unique market and organizational needs. - Build relationships and communicate effectively with leaders across the firm. - Leverage CRM technology to synthesize data, report on key insights and help our leaders create stories and connection points for our clients. - Utilize key insights and analysis to identify actionable solutions that elevate client experience and identify areas for growth. - Stay abreast of industry trends, identify strategic sponsorship opportunities, and leverages external conferences/opportunities to boost partnerships and drive new business. - Provide actionable data-driven customer and market insights to design, develop, and deploy relevant end-to-end omni-channel communication strategies. - Work with regional teams to create target account list and or help create and map key decision makers, create account plans, support strategic accounts / sponsor program; help formalize QBRs. - Attend industry events on behalf of Hines and worth with internal teams to develop / execute pre/post event strategy. - Leverage existing network / perform outbound to identify and increase Hines "round table" program with key decision makers (add 10-15 people) - Attend round table events and create / manage follow up strategy and metrics for success. - Support both execution strategy for strategic client events. - Define performance metrics, marketing reports, executive dashboards, and measurement schemes and make recommendations to continuously measure, track, report, learn, and optimize program strategies and tactics. - Facilitate a variety of internal workshops to support strategic client relationship growth. - Serve as a thought leader in CRE strategy, staying apprised of the latest technology and business trends impacting the vertical and presenting the applicability of these trends to the firm. - Unwavering commitment to integrity, the firm’s guiding principles and our leadership principles.

As the Facilities Coordinator with Hines, you will drive the flow of facilities related service requests, ensuring good communication with customers and maximizing the productivity of the entire facilities team. Responsibilities include, but are not limited to:   Work reception and triage - Receive service requests, ensuring all data is properly captured and logged in the system of record. - Triage requests to identify needs, impact, and urgency and solicit additional required information. - Obtain any necessary approvals for work prior to issuing work orders. - Ensure accuracy and detail of service requests. - Update service requests when status updates and/or information from peers, landlords, and other vendor partners is received. - Communicate regularly with customers regarding status updates and service requests ensuring that all requests are handled promptly and services are tailored to the individual. - Develop and maintain ethical and courteous relations with clients, occupants, landlords, and service partners. - Serve as an ambassador for the client brand and promote a positive brand image. Work scheduling and dispatch - Prioritize and assign service requests to the appropriate service provider. - Ensure that work orders are properly generated, planned, and closed in relation to preventive maintenance and inspection service level agreements. - Prepare maintenance schedules for all major equipment and serviced areas according to mid/long-term plans. - Monitor adherence to agreed schedule and collect execution feedback; Make schedule adjustments as necessary. Knowledge management - Properly record all work in the system of record. - Maintain updated content in the account knowledge base. - Assist with data extraction, interpretation, and reporting for service requests and work orders. - Serve as the administrator for the computerized maintenance management system. - Assist with communications and coordination of response activity during emergencies.

As a Building Engineer with Hines, you will maintain basic operation and maintenance of all building equipment and systems by routinely reviewing operating conditions and established programs with Supervisor to understand and resolve any abnormal operating issues. Responsibilities include, but are not limited to:   - Perform preventive maintenance and repairs on all mechanical, electrical, plumbing and HVAC systems including, but not limited to pumps, chillers, boilers, air compressors and air handling units - Make adjustments and changes to HVAC and related equipment in order to maintain established operating criteria within the guidelines set forth by the Supervisor - Perform general repairs, maintenance and replacement of building components including, but not limited to: building fixtures and appliances, plumbing and electrical - Participate in the water treatment chemical programs established in the property - Maintain operation logs and files, where appropriate, to include, but not limited to: central plant operations, chemical consumption logs and other equipment or operation inspection logs specific to the property - Apply working knowledge and skills in HVAC distribution and controls in order to make adjustments and/or corrective actions to resolve work orders - Provide prompt and courteous response to tenant requests within the guidelines set forth by Hines - Maintain ethical, professional, and courteous relations with contractors and tenants - Establish and maintain a cooperative working relationship with the entire operation staff and perform as a team member - Demonstrate full competency in all current Hines and property emergency procedures including but not limited to: - Assist with directing building occupants with evacuations - Assist with bomb searches - Assist with life safety system alarms - Assist emergency authorities and response teams - Utilize fire alarm and life safety systems at assigned property and make adjustments as needed - Adhere to all Hines and property policies and procedures and perform all duties in a safe manner and help ensure compliance with city, state and federal safety and environmental laws, codes, standards, and regulations - Actively participate in required training activities and seminars - When applicable*, obtain city and/or government licenses or permits, i.e.: - The EPA CFC Universal Certification Technician certificate - If, upon hire or promotion to this position, an individual does not have the required permits or licenses, the individual will obtain those permits or licenses within six months of the promotion, or six months from the date eligible for the license or permit.

As an Operations Engineer with Hines, you will operate and maintain all building equipment and systems by routinely reviewing operating conditions and established programs with supervisor to understand and resolve any abnormal operating issues. Responsibilities include, but are not limited to:   - Provide prompt and courteous response to tenant requests within the guidelines set forth by Hines. - Maintain ethical, professional and courteous relations with contractors and tenants. - Establish and maintain a cooperative working relationship with the entire operation staff and perform as a team member. - Perform preventive maintenance and repairs on all mechanical, electrical, plumbing and HVAC systems including, but not limited to pumps, chillers, boilers, air compressors and air handling units. - Make adjustments and changes to HVAC and related equipment in order to maintain established operating criteria within the guidelines set forth by the Engineering Manager. - Perform troubleshooting and general repairs, maintenance and replacement of building components including, but not limited to building fixtures and appliances, plumbing and electrical systems, lighting and lighting control systems and building control systems - Be familiar with the Hines Engineering Standards and assist with managing property-specific engineering programs - Maintain operation logs and files, where appropriate, to include, but not limited to central plant operations, chemical consumption logs and other equipment or operation inspection logs specific to the property. - Apply working knowledge and skills in HVAC distribution and controls in order to make adjustments and/or corrective actions to resolve work orders. - Demonstrate full competency in all current Hines and property emergency procedures including but not limited to: - Assist with directing building occupants with evacuations - Assist with bomb searches - Assist with life safety system alarms - Assist emergency authorities and response teams - Be knowledgeable with the operation and usage of the fire alarm and life safety systems at the property - Adhere to all Hines and property policies and procedures and perform all duties in a safe manner to help ensure compliance with city, state and federal safety and environmental laws, codes, standards and regulations. - Actively participate in required training activities and seminars

As an Assistant Controller with Hines, you will be responsible for the financial & administrative matters, accounting records and risk mitigation for assigned projects and entities as well as the supervision and development of respective accounting staff.  Responsibilities include, but are not limited to:    - Supervise and oversee the training and development of accounting personnel and assigned subordinate staff. - Maintain relationships and communicate effectively with Hines senior and middle management. - Assist with the communication and coordination with external investors and lenders and ensure compliance with all legal agreements: development management, property management, partnership, leasing and/or financing. - Review and/or prepare reports generated for upper management and external users as well as other significant internal reports and the basic underlying financial accounting records from which they were prepared. - Ensure all accounting records and reports are being maintained timely, accurately and in accordance with applicable policies and procedures. - Review and confirm integrity of monthly and quarterly reporting for property(s) or project(s). - Administer financial, internal, and tenant audits. - Identify risks; propose and implement risk mitigation strategies. - Maintain adequate internal controls through documented policies and procedures to ensure accounting record integrity and reliability and asset preservation. - Review and assist with the preparation of operational and property budgets, as well as the Hines Annual Plan. - Manage and/or participate in the monthly close process which may include (but not limited to) posting JEs, balance sheet recs and general report preparation and review. - Prepare and review tax projections and tax preparation workpapers. - Prepare and/or review cash flow and valuation models for operating and development projects. - Participate in due diligence for asset acquisitions and dispositions or other special projects as assigned.

As the Controller with Hines, you will be responsible for the accounting records and administrative matters for assigned projects and entities as well as the supervision and development of respective accounting staff. Responsibilities include, but are not limited to:    - Communicate and coordinate effectively with Hines management and appropriate representatives of external parties - Treasury functions including review of bank reconciliations and cash flow projections - Review and approve funding request to investors - Review and approve standard reference requests for new ACH/wire relationships - Review and approve reserves and write offs in accordance with governing agreements - Review and approve wire/ACH payments; sign checks - Review lease abstracts and other related lease administration documentation ensuring proper lease accounting treatment per GAAP or other basis of accounting - Review and provide oversight of accounting team for calculations of estimated operating and tax expense billings and subsequent reconciliations - Ensure all accounting records and reports are being maintained timely, accurately and in accordance with GAAP or other basis of accounting. Special consideration to areas such as debt modifications, acquisitions/dispositions, interest capitalization, etc. - General ledger review and analysis - Review Property Budgets/Projections, as well as the Hines Annual Plan - Provide guidance and oversight to Accounting and Operations team on complex matters - Administer financial, internal and tenant audits - Assist with the communication and coordination with external investors and lenders and ensure compliance with all legal agreements (e.g. development management, property management, partnership, leasing and/or financing) - Review and confirm integrity of monthly and quarterly reporting for property(s) or project(s) - Review quarterly debt compliance, if applicable, including compliance certificates and DSCR/Debt Yield calculations in accordance with loan documents - Review reports generated for upper management and external users as well as other significant internal reports (e.g. investment performance templates) - Identify risks; propose and implement risk mitigation strategies - Review accounting position memos documenting accounting treatment of new/unusual items - Review cash flow and valuation models for operating and development projects - Supervise and oversee the training and development of accounting personnel and assigned subordinate staff - Direct and monitor the working relationships subordinates have with their counterparts internally and externally - Participate in due diligence for asset acquisitions and dispositions or other special projects as assigned Review and opine on various legal documents, including but not limited to: PSAs, loan/guaranties, leases

As a Staff Accountant with Hines, you will execute financial transactions and ensure quality, accuracy, and timeliness of accounting information for a specific project and/or business entity. Responsibilities include, but are not limited to:    - Partner with the Property Manager to ensure accuracy of journal entries and general ledger. - Perform cash management functions including but not limited to: monitor and record cash transactions and investment of excess cash balances as well as reconcile bank accounts. - Manage accounts receivable process including but not limited to: A/R analysis and collection, A/R aging review, tenant correspondence regarding balances, and preparation of monthly A/R reports for Property Manager. - Manage accounts payable functions including but not limited to: review invoices and ensure they are entered correctly, issue checks and maintain vendor files, and assist with any vendor inquiries. - Assist with lease administration as follows: interpret lease agreements and accounts for impacts of lease provisions and clauses, set up new leases in accounting system, record rental revenue, prepare tenant billings, communicate with tenants regarding rental payments and other billings, reconcile tenant billings accounts. - Post journal entries to the general ledger and ensure records are kept in compliance with GAAP or other basis of accounting. - Assist with month-end close procedures including preparation of account reconciliations and preparation and posting of monthly general journal entries. - Enter original and projected budgets into accounting system and assist Property Management team with variance analysis. - Maintain reporting and budgeting calendars for Property Management team. - Support Senior Accountants in preparation of audit schedules.

Hines, the global real estate investment manager, is seeking an individual to support the day-to-day operations for its investor events, which support the strategic goals of the firm. This person will be involved with the development, planning, and execution of all Hines-hosted investor events, both in person and virtual, as well as involvement in the research and management of third-party conferences in which Hines participates in. This person should have a strong interest in event planning and project management. The ideal candidate understands financial services and is highly organized, detail oriented and proactive, with strong time management, leadership and collaboration skills.   Hines-Hosted Events - Keep our Global Events Tracker up to date with upcoming events. - Develop and oversee comprehensive project plans for events. - Manage the build of event websites and invitations on our event platform (Cvent) and assist with list management and attendance tracking. - Coordinate all event logistics including venue and vendor selection, scenic, catering, AV, transportation, ordering of materials, seating arrangements, etc. - Work with the related teams requesting and compiling content and other event deliverables. - Assist with onsite set up and logistics. - Coordinate logistics for virtual events including build out of virtual platform and filming needs. - Maintain budgets for investor events, ensuring cost-effectiveness while maintaining high-quality standards. - Track expenses and provide regular updates to the finance team. - Conduct post-event evaluations to assess the success of each event, gathering feedback from participants and stakeholders. - Use feedback to identify areas for improvement and implement changes for future events. Third-Party Industry Conferences - Keep our Global Events Tracker up to date with upcoming events. - Track attendance, cost and feedback for each conference we attend. - Research and stay abreast of other conferences in which we can further our brand. - Assist with the information gathering for conferences including requesting costs, attendee lists, agendas, and sponsorship/speaking opportunities. - Monitor conference deadlines and execute registrations. - Coordinate logistics required for sponsorships or speaking roles including submitting sponsor required materials, coordinating marketing materials and tracking speaker prep calls. - Create pre-event briefing information documents for major conferences. - Assist with the planning of any ancillary events taking place at a conference.

The Assistant Facilities Manager will support the Senior Facilities Management team. Daily responsibilities will include liaison with service partners making sure that all risk assessments and method statements are completed and filed before works are carried out, dealing with any service partner invoicing, keeping the H&S platform updated, obtaining quotations, instructing and chasing up work. Extensive software skills are required, as well as Internet research abilities and strong communication skills.   - Supports the Senior Facilities Management team in various administrative duties, including facility and general maintenance services - Protect the interests of the client / Helix Property Advisors as their representative, and conduct any facilities/building related business in a professional and business-like manner at all times. - Updating and management of the RiskWise system - Auditing of site logbooks and management - Answer and direct phone calls assisting with helpdesk jobs - Organise and schedule meetings and appointments - Produce and distribute correspondence - ESG initiatives across portfolio - WELL ratings - Monthly meter readings - Assisting the Senior Facilities Managers where required with service charge budgets - With approval of the FM/Property & Asset Manager, instruct contractors responsible for Planned Preventative Maintenance work, ensuring work is within budget and completed on time - To assist with running reports as required

As an Apprentice Engineer with Hines, you will assist in the operation and maintenance of various building systems and equipment of each property and become knowledgeable about engineering field responsibilities. Responsibilities include, but are not limited to:   - Assist with performing preventive maintenance and repairs on all mechanical, electrical, plumbing and HVAC systems including, but not limited to pumps, chillers, boilers, air compressors and air handling units. - Make adjustments and changes to HVAC and related equipment in order to maintain established operating criteria within the guidelines set forth by the Supervisor.  - Perform general repairs, maintenance and replacement of building components including, but not limited to: building fixtures and appliances, plumbing and electrical. - Participate in the water treatment chemical programs established in the property. - Maintain operation logs and files, where appropriate, to include, but not limited to: central plant operations, chemical consumption logs and other equipment or operation inspection logs specific to the property. - Apply basic knowledge and skills in HVAC distribution and controls in order to make adjustments and/or corrective actions to resolve work orders. - Provide prompt and courteous response to tenant requests within the guidelines set forth by Hines. - Maintain ethical, professional, and courteous relations with contractors and tenants. - Establish and maintain a cooperative working relationship with the entire operation staff and perform as a team member. - Participate and learn all current Hines and property emergency procedures. - Develop understanding and usage of fire alarm and life safety systems at assigned property. - Adhere to all Hines and property policies and procedures and perform all duties in a safe manner. - Actively participate in required training activities and seminars.

As an Assistant Manager – Marketing Compliance with Hines, you will performs a key risk management role to help ensure that all advertising and marketing across Hines globally complies with applicable laws and regulations. This role will review marketing material for consistency with U.S. and International regulatory standards as they apply to private real estate funds and U.S. publicly registered non-traded REITs and approve materials. Responsibilities include, but are not limited to:   - Reviews and approves marketing materials used by members of Hines capital raising teams in the U.S., U.K., Europe, Middle East/North Africa and Asia. - Acts as a subject matter expert for the capital raising teams in helping to ensure marketing materials comply with U.S., U.K., E.U. (primarily) legal and regulatory requirements related to securities and investment-related advertising. - Provide guidance on business policies, standards, and procedures. - Identify trends in monitoring and supervision of data, advise on emerging risks and provide guidance to business regarding marketing regulatory requirements. - Work with outside counsel for Hines’ U.S. public non-traded REIT to implement changes to marketing material and disclosures required by the Securities and Exchange Commission, states regulators and/or the Financial Industry Regulatory Authority (FINRA). - Administer AdMaster, the third-party cloud-based advertising review system used by Hines and use the software to assist the firm in achieving an efficient marketing material review process. - Create summary reports to Compliance and Business Management that detail compliance metrics, findings and corrective actions. - Participates in other projects as delegated by the Product Compliance Manager.

As the Workplace Experience Specialist with Hines, you will act in a supporting role for a client's operations, take ownership of certain elements of the facilities operations scope of work, run projects, and provide response and coordination of resolution for specific requests. Responsibilities include, but are not limited to:   - Handle day-to-day operations and serve as the first point of contact for client service requests and facility-related issues. - Maintain a personal daily to-do list to assist in tracking all pending items. - Gather weekly highlights and review with the Soft Services Manager. - Deliver exceptional service quality as reflected in client feedback. - Assist with the development and distribution of occupant-facing communication and guides. - Oversee space tours, including developing tour plans, providing tours, and training tour guides for onboarding. - Manage relationships with key internal and external vendor partners (Engineering, Vendors, Contractors, etc.). - Obtain and file vendor insurance certificates, maintain client and vendor contact lists, emergency contact lists, and other pertinent records and files. - Conduct vendor walkthroughs to proactively assess repair or service needs. - Monitor all periodic services (e.g., cleaning, security, access system, break room program, kitchen/appliance maintenance, and office supplies). - Complete assigned site inspections in accordance with SLAs and KPIs to maintain the functionality and aesthetics integrity of occupied spaces across the portfolio. - Monitor and manage contracts and compliance. - Collaborate with internal and/or external sourcing professionals to source local services and goods through third-party suppliers, maximizing utilization of preferred vendors and spending with Minority/Women-owned Business Enterprises. - Organize leadership requests and see them through. - Communicate regularly with employees regarding status updates and service requests, ensuring all requests are handled promptly, professionally, and tailored to the individual. - Ensure all work is recorded in the applicable system of records. - Assist with business continuity and emergency preparedness planning. - Conduct market research and compare costs and benefits when evaluating new vendors for presentation to the client management team. - Assist the Soft Service Manager in developing and overseeing the detailed, zero-based annual operating budget. - Assist the Soft Service Manager in drafting monthly/quarterly variance reporting in a timely manner. - Assist with billing, invoicing, and other client charges in compliance with facility service agreements. - Review and issue all proposals before sending to Coupa for obtaining purchase orders. - Report trends and issues requiring programmatic reviews.

As a Regional Property Manager - Multifamily with Hines, you will support and execute company strategies related to property management operations by directing the team members on the assigned portfolio of properties, and by implementing the policies, procedures, and practices that enable each property to meet and/or exceed budgeted financial goals and achieve operation performance objectives. Responsibilities include, but are not limited to:   - Develops the annual budgets for the assigned portfolio and oversees attainment of budgeted goals by analyzing and evaluating financial statements, reconciling monthly statements against approved budget, and resolving gaps in the financial portfolio - Manages the financial and operational performance of the assigned portfolio, identifies and investigates indicators of performance deficiencies or opportunities, and guides the development of appropriate action plans that correct deficiencies or maximize opportunities to ensure the portfolio meets stated goals and objectives - Provides leadership to the team of community managers by interviewing, hiring, and training team members, and by managing their performance in accordance with Company policies, values, and business practices - Oversees the appropriate and adequate staffing at each community by interviewing, hiring, and training team members, and by managing their performance in accordance with company policies, values, and business practices - Reviews, analyzes, and interprets market data to identify emerging trends that may impact the performance of the portfolio, and works with the community managers and others to develop and implement market plans that drive occupancy and revenue growth - Ensures that the appearance and physical aspects of the properties meet the established standards through routine site and safety inspections and communicates concerns and requests for capital as needed to provide for the physical upkeep of each property in the portfolio - Coordinates work activities and services from vendors, consultants, and other contractors as needed by researching and identifying needs, negotiating contracts, monitoring progress, processing invoices, and ensuring open communication between project team members - Ensures that all property operations in portfolio are in adherence and compliance with governing business documents (including but not limited to closing documents, Property Management Agreements, or governing programs) - Utilizes property management software, word processing, spreadsheet, and database management applications to complete and produce required reports and other employment documents - Keeps abreast of current changes in technology, processes, and standards within the industry and area(s) of responsibility by attending internal and external training classes, researching and/or subscribing to the internet or other professional publications, or utilizing other appropriate method(s) to obtain business and professional information

As a Lead Engineer or Assitant Engineering Manager with Hines, you will operate and maintain all building systems, troubleshoot operations failures and re-establish building services; act as building systems expert in recognizing deficiencies in current systems, and understand and explain the impact of implementing changes to current systems or installation of new systems. You will also lead a crew in day-to-day operations and maintenance responsibilities, including scheduling personnel and tracking/reporting budgeted and unbudgeted expenses. Responsibilities include, but are not limited to:   - Perform general maintenance and repairs on all mechanical, electrical, plumbing and HVAC systems including, but not limited to pumps, chillers, boilers, air compressors and air handling units. - Make adjustments and changes to HVAC and related equipment in order to maintain established operating criteria within the guidelines set forth by the Supervisor. - Perform general repairs, maintenance and replacement of building components including, but not limited to: building fixtures and appliances, plumbing, electrical and A/C controls. - Maintain operation logs and files, where appropriate, to include, but not limited to: central plant operations, chemical consumption logs and other equipment or operation inspection logs specific to the property. - Apply well developed knowledge and skills in HVAC distribution and controls in order to make adjustments and/or corrective actions to resolve work orders.

FABRIK is on a mission to uplift communities and create more serendipity in real life by reimagining community spaces. By creating vibrant, human-centered environments where people can come together, collaborate, and thrive, Fabrik is an early-stage startup, passionate about bringing people together and fostering meaningful connections that drive positive change.   Community Engagement and Support: - Collaborate with partners and key stakeholders to understand community needs, build relationships, and align on goals and initiatives. - Serve as an advocate for communities, ensuring their needs and feedback are considered in operations and beyond. - Monitor and respond to questions, feedback, and concerns promptly and professionally. - Encourage participation in discussions, events, and activities. Community Operations: - Coordinate logistics, including scheduling, guest speaker invitations, and event promotion. - Own full scope of programs, gatherings and experiences: planning, coordination, and facilitation, in collaboration and alignment with FABRIK team. - Manage event registration, attendance tracking, and follow-up. Collaborate with marketing to promote and communicate with FABRIK stakeholders. Measurement, Reporting, and Analytics: - Define metrics and analytics to measure the effectiveness of community engagement efforts. - Track and analyze metrics, identifying trends and actions. - Report community growth, engagement, and satisfaction. - Analyze and communicate the impact of the engagement and strategies to relevant stakeholders. - Use data and insights to inform engagement strategy and planning, as well as marketing and outreach.   Member acquisition and brand representation - Cultivate relationships with local businesses, organizations, and thought leaders to expand our network and enhance the visibility of our brand. - Develop partnerships and sponsorship opportunities that align with the interests and objectives of our community. - Build and nurture strong relationships with prospects, members, and key stakeholders. - Serve as a trusted advisor to prospective members, offering ongoing support and assistance throughout the sales process. - Conduct introductory meetings and tours to showcase the features, amenities, and benefits of Fabrik. - Online engagement for member acquisition. Team and space management - Liaise with external building operators to ensure process is followed. - Responsible for ensuring that the physical space aligns with Fabriks needs and values. - Managing budget and ordering for operating expenses and consumables in space. - Recruit, train, and supervise a team of staff members, including community associates and administrative staff. Vendor management for on-site maintenance etc. - Provide ongoing coaching, support, and professional development opportunities to empower team members and ensure high performance. - Foster a collaborative and supportive work environment that values diversity, creativity, and continuous learning.

As an Assistant Operations Manager with Hines, you will assist the Property Manager in the decommissioning of the site area, as well as the planning and implementation of all mechanical operations, maintenance, energy management programs, and employee development programs to Hines quality standards and property operating objectives. Assisting with the supervision of engineering staff is a future objective. Responsibilities include, but are not limited to:    - Assist with directing and overseeing all building maintenance and operations. - Assist in recommending appropriate staffing levels and hire, supervise and coordinate activities of engineering staff while assuring compliance to Hines standards. - Perform, maintain, and supervise, within the area of responsibility, an effective operation and general maintenance program with accurate, up-to-date records including, but not limited to: HVAC, MEP, electrical and plumbing - Assist with training engineering staff, including but not limited to: building systems, equipment function and purpose, operation and maintenance procedures and Hines Efficient Practices - Maintain current and historical preventive maintenance and repair records on all mechanical equipment. - Ensure property compliance with all City, State and Federal safety and environmental laws, codes, standards and regulations. - Provide prompt and courteous response to tenant requests within the guidelines set for by Hines. - Maintain ethical, professional, and courteous relations with contractors and tenants. - Establish and maintain a cooperative working relationship with the operations staff and perform as a team member. - Follow and maintain all current emergency procedures set forth by Hines and the assigned property, including but not limited to: - Direct and assist with evacuations, bomb searches and life safety alarms as needed. - Assist emergency authorities and response teams in capacity of fire/life safety director. - Audit engineering personnel time sheets. - Adhere to all Hines and property policies and procedures and perform all duties in a safe manner and help ensure compliance with city, state and federal safety and environmental laws, codes, standards and regulations. - Actively participate in required training activities and seminars. - Oversee the administration of necessary inventory control programs and systems to ensure accurate and timely records of its disposition. - Assist with providing engineering staff with correct equipment, tools, and training as appropriate to the property. - Assist with long-term strategic planning for the property, including long-range forecasting. - Assist with hiring, supervising, performance evaluations and coordinating activities of engineering staff while assuring compliance to Hines standards. - Participate in the preparation of annual budgets, and overseeing daily account activities. - Purchase supplies and services required within the area of responsibility and approved budget guidelines. - Act without approval to ensure that standards are maintained, in the absence of the Property Manager. - Maintain familiarity with property's security systems. - Assume additional responsibilities as delegated by Property Manager.

As a Tenant Services Coordinator with Hines, you will provide coordinate the day-to-day delivery of property services to the tenants while emphasizing a positive response to tenant concerns. Responsibilities include, but are not limited to:    - Upload invoices and link purchase orders in Nexus. Follow up on unpaid invoices and outstanding purchase orders. - Assist Property Manager and Project Accountant on collection efforts for tenant receivables. - Answer phones and greet guests during Staff Assistant’s lunch hours, breaks, sick and vacation coverage, manage office inventory, mail, courier, admin support to team members, expense reports, filing system. - Manages bookings, coordinates meeting requests, manages inventory and processes credits/billings. - Manage and maintain databases for Aware Work Order System (tenants, contractors, vendors, suppliers), VTS Rise Tenant Experience App, Send Word Now, WPS Evac app (fire wardens, persons requiring assistance), building website, elevator screens and tenant contact lists. - Coordinate tenant meeting bookings and complete meeting minutes with follow up of action items. - Coordinate vendor meeting bookings and complete meeting minutes with follow up of action items. - Upload insurance certificates and WCB letters in system, manage database, communicate required information from tenants, contractors and vendors. - Assist in parking agreements, audits, database and coordination with Parking Manager. - Assist in storage agreements, audits, database and coordination with Assistant Property Manager. - Coordinate live updates to tenant manual, design/construction manual, loading dock manual - Coordinates Tenant move-in/outs, facilitates completion of any punch list items, and distributes checklist to management team. - Coordinates lobby exhibits, special events, special programs, holiday events, tenant breakfasts, gifts, and promotions. - Assist with planning, organizing and coordinating quarterly tenant meetings. - Assists in developing, producing, and distributing building communications. Responsible for all typing related to Tenant Services Coordinator’s job, including: key transmittal letters; tenant mailing and notifications (e.g. common area building projects). - Follows-up on daily tenant service requests (e.g. service calls and special service requests). - Acts as a team member with all employees of the management staff. - Carries out other duties as assigned by Assistant Property Manager, Property Manager and General Manager.

Varuna is seeking a motivated and dynamic Business Development Analyst to work closely with the CEO in a remote capacity. This position offers a unique opportunity to contribute to the growth and success of a pioneering real estate startup within the global Hines organization. The ideal candidate is a self-starter with a passion for real estate, strong communication skills, and a desire to make a significant impact in a collaborative and innovative environment.   Sales Support: - Collaborate with the CEO to develop and implement sales strategies. - Assist in identifying new business opportunities and potential clients. - Conduct market research to stay informed about industry trends and competitor activities. Project Management Assistance: - Support project management efforts, including coordination of tasks and timelines. - Assist in the development and maintenance of project documentation.        - Collaborate with cross-functional teams to ensure project milestones are achieved. General Administrative Tasks: - Provide remote administrative support to the CEO, including scheduling, virtual meeting coordination, and travel arrangements. - Prepare virtual presentations, reports, and other materials as needed. - Handle various ad-hoc tasks and projects to support the overall efficiency of the team.