As a Community Manager at The Finery with Hines, you will be responsible for managing the daily operations of an assigned property including managing the team members and daily activities, achieving established budgeted financial and operational goals, and ensuring that the operation of the property complies with Hines’s policies and procedures. Responsibilities include, but are not limited to:    - Provides leadership and support to team members, ensuring each role has the tools and resources to meet and/or exceed their expectations. Promotes a collaborative, team work mindset. - Provides input into the development of budgets for the property by analyzing and evaluating financial statements, reviewing...

As a Leasing Professional at The Aven with Hines, you will be responsible for partnering with the team pertaining to the property’s marketing, advertising, and sales activities. You will also provide resident satisfaction throughout the term of the lease and secure resident lease renewals. Responsibilities include, but are not limited to:   - Conduct property tours to future residents and visitors - Provide a high level of hospitality and customer service to current and future residents as well as guests - Process documentation such as credit screening, criminal background checks, lease and move in packages and lease signing - Inspect apartments prior to occupancy and ensure the apartment is in...

As a Leasing Professional at Lenox/Quinn with Hines, you will be responsible for partnering with the resident satisfaction throughout the term of the lease and secure resident lease renewals. Responsibilities include, but are not limited to:   - Conduct property tours to future residents and visitors - Process documentation such as credit screening, criminal background checks, lease and move in packages and lease signing - Inspect apartments prior to occupancy and ensure the apartment is in excellent condition prior to move in - Develop marketing plans with the goal to sustain occupancy as well as staying informed about the current market - Use and create promotional items and technology to...

As an Assistant Service Supervisor – Multifamily with Hines, you will be responsible for overseeing technical and mechanical work of the property to meet the standards of Hines. Responsibilities include, but are not limited to:   - Provide leadership and support to team members. Promote a collaborative, team work mindset. - Acts as the Service Supervisor in the absence of the Supervisor by organizing and delegating daily work. - Complete assigned work orders generated from requests for service in a timely manner - Oversee the property grounds and other amenities by performing general cleaning...

As an Assistant Property Manager with Hines, you will be responsible for supporting and assisting the Property Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports.    - Promotes resident and customer satisfaction and retention by responding to inquiries, complaints, questions, and requests in a timely and professional manner, and taking appropriate action to resolve and address service issues - Maintain and update property documentation - Completes the daily transactions and tasks related to the...

*Looking for an experienced Assistant Property Manager or Senior Property Administrator for our brand new, luxury lease-up, West House, in the King’s West neighborhood*   As an Assistant Property Manager with Hines, you will be responsible for supporting and assisting the Property Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports.    - Promotes resident and customer satisfaction and retention by responding to inquiries, complaints, questions, and requests in a timely and professional manner, and...

As a Resident Services/Events Coordinator with Hines, you will play an integral role in demonstrating a 5-star resident and guest service experience in every interaction. You will exemplify extraordinary customer service skills as you provide prompt responses and showcase your vast knowledge of local entertainment and restaurant venues. Your possessing of in-depth familiarity of the local businesses will be vital to your success. Reporting to the Property Manager, the Resident Services Coordinator is insightful, helpful, and understands the value of good service. Responsibilities include, but are not limited to:   - Handles and resolves customer complaints. If unable to resolve independently, acts as a liaison with...

As a Concierge for Multifamily with Hines, you will be responsible for organizing, coordinating, and implementing various resident services and programs. You will act as the point of contact for residents. Responsibilities include, but are not limited to:   - Welcome new residents and guests and ensure that prospects and visitors are comfortable as they wait - Support residents with use of luggage carts - Monitor guest traffic and parking garage for team members and vendors - Monitor security cameras and fire alarm panel - Answer phone calls, transfer calls to appropriate reference points, and assist with completed request call backs - Ensure packages are delivered and document as well as notify...

As an Assistant Community Manager for Multifamily with Hines, you will be responsible for supporting and assisting the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports. Responsibilities include, but are not limited to:   - Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and reconciling bank accounts, preparing financial reports, and processing invoices and payables - Reviews resident files and accounting records, communicates with residents...

As a Community Manager with Hines, you will manage the daily operations of an assigned property including managing the team members and daily activities, achieving established budgeted financial and operational goals, and ensuring that the operation of the property complies with Hines policies and procedures. Responsibilities include, but are not limited to:    - Provides leadership and support to team members, ensuring each role has the tools and resources to meet and/or exceed their expectations. Promotes a collaborative, team work mindset. - Provides input into the development of budgets for the property by analyzing and evaluating financial statements, reviewing current and projected marketing information, and...

As a Service Supervisor with Hines, you will be responsible for overseeing and coordinating all mechanical and technical support for Residences on the Avenue - a luxury, mixed-use Community in downtown DC. You will ensure the building and all areas in the property meet the Hines standard for appearance, safety, cleanliness, and overall functionality. Responsibilities include, but are not limited to:   - Provides leadership and support to team members, ensuring each role has the tools and resources to meet and/or exceed their expectations.  Promotes a collaborative, teamwork mindset - Manage the completion of all work orders generated from resident requests - Actively ensure routine upkeep on the property is...

As a Leasing Professional - Multifamily with Hines, you will be responsible for partnering with the team pertaining to the property’s marketing, advertising, and sales activities. You will also provide resident satisfaction throughout the term of the lease and secure resident lease renewals. Responsibilities include, but are not limited to:   - Conduct property tours to future residents and visitors - Process documentation such as credit screening, criminal background checks, lease and move in packages and lease signing - Inspect apartments prior to occupancy and ensure the apartment is in excellent condition prior to move in - Develop marketing plans with the goal to sustain occupancy as well as...

As a Groundskeeper- Multifamily with Hines, you will be responsible for ensuring the property is well maintained and standards are met regarding the grounds and amenities. You will also provide support to the service team members as needed.   - Examines the property to remove litter, debris and other items ensuring the area is always clean and orderly - Inform appropriate contacts and supervisors of any potential hazards and other harmful situations to residents, team members and guests - Remove trash debris from apartments prior to the occupancy as well as clean and maintain the areas as needed -

As a Service Technician - Multifamily with Hines, you will be responsible for overseeing technical and mechanical work of the property to meet the standards of Hines. Responsibilities include, but are not limited:    - Complete assigned work orders generated from requests for service in a timely manner - Oversee the property grounds and other amenities by performing general cleaning such as trash and debris disposal, pressure wash breezeways and pool areas, and painting curbs and signage as needed - Be proactive in diagnosing the issues with the property and provide solutions that are in accordance with established Hines...

As a Leasing Manager with Hines, you will be responsible for supporting and assisting the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports. Responsibilities include, but are not limited to:   - Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and reconciling bank accounts, preparing financial reports, and processing invoices and payables - Reviews resident files and accounting records, communicates with residents regarding outstanding...

As an Assistant Community Manager - Multifamily with Hines, you will be responsible for supporting and assisting the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports. Responsibilities include, but are not limited to:   - Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and reconciling bank accounts, preparing financial reports, and processing invoices and payables - Reviews resident files and accounting records, communicates with residents...

As a Service Technician - Multifamily with Hines, you will be responsible for overseeing technical and mechanical work of the property to meet the standards of Hines. Responsibilities include, but are not limited:    - Complete assigned work orders generated from requests for service in a timely manner - Oversee the property grounds and other amenities by performing general cleaning such as trash and debris disposal, pressure wash breezeways and pool areas, and painting curbs and signage as needed - Be proactive in diagnosing the issues with the property and provide solutions that are in accordance with established Hines...

As a Service Technician – Multifamily with Hines, you will be responsible for overseeing technical and mechanical work of the property to meet the standards of Hines. Responsibilities include, but are not limited to:   - Complete assigned work orders generated from requests for service in a timely manner - Oversee the property grounds and other amenities by performing general cleaning such as trash and debris disposal, pressure wash breezeways and pool areas, and painting curbs and signage as needed - Be proactive in diagnosing the issues with the property and provide solutions that are in accordance with established Hines policies, standards, and code requirements. - Identifies areas for improvement...

As a Service Technician at Hines, you will be responsible for overseeing technical and mechanical work of the Community to meet the standards of Hines. Responsibilities include, but are not limited:    - Complete assigned work orders generated from requests in a timely manner - Oversee the property grounds and other amenities by performing general cleaning such as trash and debris disposal, pressure wash breezeways and pool areas, and painting curbs and signage as needed - Be proactive in diagnosing the issues with the property and provide solutions that are in accordance with established Hines policies, standards, and code...

Join the team at The Rise in Walnut Creek. As a Community Manager for Multifamily with Hines, you will be responsible for managing the daily operations of an assigned property including managing the team members and daily activities, achieving established budgeted financial and operational goals, and ensuring that the operation of the property complies with Hines’s policies and procedures. Responsibilities include, but are not limited to:   - Provides leadership and support to team members, ensuring each role has the tools and resources to meet and/or exceed their expectations. Promotes a collaborative, team work mindset. - Provides input into the development of budgets for the property by analyzing and...