As a Applications Support Specialist with Hines, you will be responsible for providing support for both domestic and international users of the Hines financial systems, troubleshooting issues, installing and configuring applications, and provide users training and guidance.   This position is a member of the Application Support Team reporting directly to the Director, Integrated Technology Solutions and Support.   - Provide end-user support for both domestic and international users of the Hines financial systems, assisting with application-related challenge - Communicate application problems and issues to key stakeholders, including management, development...

As the Senior or Lead Application Support Specialist with Hines, you will be responsible for providing support for both domestic and international users of the Hines financial systems. The candidate will act as the first phase support. Awareness of the Hines business verticals and interacting with networking and infrastructure teams to support the users holistically will be key components to success.   This position is a member of Application Support Team reporting directly to the Director, Integrated Technology Solutions and Support. Responsibilities include, but are not limited to:    - Provide end-user support for both domestic and international users of the...

The Mid West Lead, IT Support Analyst is responsible for providing high-level and efficient end-user support in the use of technology and applications within the Hines domain. They will provide white-glove support to the executive staff in the Hines Chicago office including hands on training and assistance with all implemented technologies.  The Lead IT Support Analyst person will resolve issues where possible and will coordinate the resolution of more complex problems with other groups in the IT department. Includes hands-on (remote access) and phone/chat support. This position is full time and onsite in Chicago. Four days a week in the office and one day work from home.   Helpdesk...