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As a Facilities Manager with Hines, you will have full responsibility and commensurate authority for the management of all maintenance and operations functions, budget, and assigned personnel at a leased site. Responsible for maintaining highest level of customer service by responding to client service requests dispatched through a central help desk, scheduling preventive maintenance, providing support to other Corporate Real Estate and Facilities Management department groups, and all business unit administrators. Responsibilities include but are not limited to:
- Develop and maintain ethical, professional, and courteous relations with site occupants, contractors, and clients.
- Handle the administration and...
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Role Profile
Based in our new Student Accomodation in Bologna, the Receptionist is a key role for the success of our residences. You’ll be part of the exciting opening of a brand new aparto Student Housing. Just as important: you are responsible for every aspect of the aparto guest stay during your shift.
You operate mainly in the reception area where you are open and available with a friendly smile to meet all the needs of students and the questions of new potential guests. This goes way beyond old school reception duties: you and your team members are the aparto’s super-skilled hosts and responsible for the entire aparto guest experience.
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Role Profile
The Assistant General Manager is the operational lead of the residence and acts as the day-to-day deputy to the General Manager. The role is responsible for ensuring the smooth and efficient delivery of all operational activities while maintaining high standards of service, resident satisfaction, and compliance.
Working closely with the General Manager, the Assistant General Manager oversees the day-to-day operation of the residence, manages operational service delivery through internal teams and external contractors, supports the supervision of the reception team, and ensures that operational, administrative, and financial processes are executed...
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Role Profile
Based in the brand new aparto Student Housing property aparto Bologna San Vitale, the Assistant General Manager is a critical role for the success of our residences. You’ll manage the operations team (front desk and housekeeping) to ensure the building is kept in superb condition. You will work with the facilities team to ensure health and Safety and Fire compliant tasks are met on daily and monthly schedules. You will assist in organising the Preventative maintenance schedule is adhered to and report any defects to the Facility Manager. As Assistant General Manager you would be support the GM in all meetings reporting on finance, sales, commercial, operations and quality. It would be expected that you...
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The role will be based in our head office in Covent Garden and is that of a Senior Surveyor.
The role will consist of the management of predominately Central London multi-let offices and the successful candidate should have prior experience of managing similar assets and the skills to take full ownership of all aspects of day-to-day property management, delivery of property management services and client care. The role will report into an Associate Director. The team is led by a Director who will maintain oversight and support, as required. Graduates and a Property Administrator support the wider team.
The individual will be expected...
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Responsible for all aspects of the day-to-day management and delivery of all engineering services to the occupiers, the role involves the project management of plant and space refurbishment within a live site.
Facilities Managers are responsible for maintaining the highest levels of hospitality and customer service while ensuring that service delivery, financial management, and project timelines are met in accordance with contractual agreements.
- Responsibility for the management of service contracts, the assessment of quotes and fees to ensure best value and deliverability.
- To co-ordinate and develop a first class service team with key service contractors.
- Hold progress...
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Hines Facilities Coordinators work alongside Facilities Managers and Assistant Facilities Managers to perform advanced administrative duties related to the management and operation of the client's facilities by providing a work environment consistent with their culture and high standards. Responsibilities include, but are not limited to:
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Prism - Monitor and update work orders (redirect all WO’s as needed, client interaction prior to closing a ticket)
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Coupa - (Create POs, send POs to vendors, Receipt POs)
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Daily Commissioning walkthroughs and site inspections to proactively identify deficiencies
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The Assistant Workplace Experience Coordinator provides dedicated, high-touch hospitality support to our HQ office, and event support to the Workplace Event team. Thriving in a fast-paced tech-office environment, this role focuses heavily on front of house hospitality, event support, and administrative assistance.
As a core support pillar for the workplace experience team, this position blends high-touch office hosting with event operations to keep workflows moving flawlessly. Grounded in a hospitality-forward mindset, the role serves as the central knowledge hub and expert guide for both internal teams and external guests—managing everything from high-touch, white-glove visitor care to curating...
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Role Profile
As an Assistant General Manager at aparto, you play a pivotal role in ensuring the success of our student communities. You'll work closely with the General Manager to oversee daily operations, ensuring smooth running of the property. You will lead a diverse team and lead the selling of accommodation at our site, including face-to-face sales, on site marketing, telephone and email correspondence, mixed with excellent customer service and front of house administration. The role carries a high level of personal responsibility, including ensuring the property is health and safety compliant, overseeing budgets, managing positive relationships with stakeholders such as parents and universities, promoting...
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Role Profile
The Assistant General Manager is the operational lead of the residence and acts as the day-to-day deputy to the General Manager. The role is responsible for ensuring the smooth and efficient delivery of all operational activities while maintaining high standards of service, resident satisfaction, and compliance.
Working closely with the General Manager, the Assistant General Manager oversees the day-to-day operation of the residence, manages operational service delivery through internal teams and external contractors, supports the supervision of the reception team, and ensures that operational, administrative, and financial processes are executed...
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As a Facilities Management Administrative Assistant at Hines, you play a critical role in facilities operations by ensuring spaces are well maintained and meet the needs of occupants. Responsibilities include, but are not limited to:
- Phone Calls – Answering and transferring all income phone call to the correct employee and department.
- General Communication to employees – Draft and send emailed communication for employees; accordingly, to iOffice and Property Management into IMPAK Business Solution.
- Visitor Module (iOffice Module) – Receive and check in all incoming visitors.
- Day Porter Daily Activities – Coffee Services Start Up Kitchens Daily; Daily inspection...
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As a MEP Project Manager with Hines, responsibilities include, but are not limited to:
- Oversee the planning, design, and implementation of mechanical, electrical, and plumbing (MEP) systems on construction projects to ensure they meet all requirements specifications, codes and standards. Collaborate with architects, engineers and construction teams to integrate MEP systems into the overall project design, ensuring compatibility and efficiency.
- Manage project budgets, including estimating costs associated with materials, labor, and MEP equipment, and controlling costs within financial limits.
- Plan and supervise MEP system installations, ensuring work is completed on time, on budget and in accordance with...
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The HR Coordinator role is based in the Helix head office in Covent Garden, London. The position provides day-to-day HR coordination and administrative support across the employee lifecycle, ensuring accurate, compliant and efficient HR operations. This is a dedicated HR Role, focused on HR administration, systems, recruitment support and employee data management. The role also includes HR Coordination for aparto employees in UK and Ireland. aparto is a purpose built student accommodation operator. Responsibilities include, but are not limited to:
HR Administration & Employee Lifecycle
- Act as the first point of contact for general HR queries
- Compile, maintain and update accurate...
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As an Assistant Facilities Manager (AFM) at Hines, you play a critical role in facilities operations by ensuring spaces are well maintained and meet the needs of occupants. The AFM is responsible for implementing and executing programs associated with daily operations, site inspections, and oversight of our managed vendors. Their goal is to maintain a safe and healthy environment while providing boutique level hospitality. Responsibilities include, but are not limited to:
Operations management
- Oversees and/or coordinates maintenance and repair work.
- Ensures proper response to work requests.
- Performs facilities inspections.
- Manage the physical space...
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Role Profile
As an Assistant General Manager at aparto, you play a pivotal role in ensuring the success of our student communities. You'll work closely with the General Manager to oversee daily operations, ensuring smooth running of the property. You will lead a diverse team and lead the selling of accommodation at our site, including face-to-face sales, on site marketing, telephone and email correspondence, mixed with excellent customer service and front of house administration. The role carries a high level of personal responsibility, including ensuring the property is health and safety compliant, overseeing budgets, managing positive relationships with stakeholders such as parents and universities, promoting aparto as...
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Role Profile
Based in our first Milan accommodations, the Receptionist is a key role for the success of our residences. You’ll be part brand new aparto Student Housing team. Just as important: you are responsible for every aspect of the aparto guest stay during your shift.
You operate mainly in the reception area where you are open and available with a friendly smile to meet all the needs of students and the questions of new potential guests. This goes way beyond old school reception duties: you and your team members are the aparto’s super-skilled hosts and responsible for the entire aparto guest experience.
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IHRE AUFGABEN:
- Verantwortung der operativen und strategischen technischen Objektbetreuung
- Koordination und Steuerung größerer Mieterausbauten, Umbauten sowie Renovierungs-und Instandsetzungsmaßnahmen
- Mitwirkung bei der Budgeterstellung und -planung von Instandhaltungsmaßnahmen
- Ausschreibung, Verhandlung und Erstellung von immobilienbezogenen Verträgen (z.B. Dienstleistungs-, Bau-und Mietverträge)
- Steuerung von Property bzw. Facility Managern und weiteren externen Dienstleistern (bspw. Architekten)
- Optimierung des Gebäudebetriebs (insbesondere unter anlagenspezifischen & nachhaltigen Gesichtspunkten)
- Kontrolle von operativen Projektprozessen im...
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IHRE AUFGABEN:
- Verantwortung der operativen und strategischen technischen Objektbetreuung
- Koordination und Steuerung größerer Mieterausbauten, Umbauten sowie Renovierungs- und Instandsetzungsmaßnahmen
- Mitwirkung bei der Budgeterstellung und -planung von Instandhaltungsmaßnahmen
- Ausschreibung, Verhandlung und Erstellung von immobilienbezogenen Verträgen (z.B. Dienstleistungs-, Bau- und Mietverträge)
- Steuerung von Property bzw. Facility Managern und weiteren externen Dienstleistern (bspw. Architekten)
- Optimierung des Gebäudebetriebs (insbesondere unter anlagenspezifischen & nachhaltigen Gesichtspunkten)
- Kontrolle von operativen Projektprozessen im...