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Responsible for all aspects of the day-to-day management and delivery of all engineering services to the occupiers, the role involves the project management of plant and space refurbishment within a live site.
Facilities Managers are responsible for maintaining the highest levels of hospitality and customer service while ensuring that service delivery, financial management, and project timelines are met in accordance with contractual agreements.
- Responsibility for the management of service contracts, the assessment of quotes and fees to ensure best value and deliverability.
- To co-ordinate and develop a first class service team with key service contractors.
- Hold progress...
Le tue principali responsabilità includeranno Gestione Front Office, Gestione dell'Esperienza degli Ospiti, Supporto Operativo e Organizzativo, Prenotazioni e Gestione dei Pagamenti, Marketing e Promozione e Amministrazione e Reportistica.
Gestione Front Office
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Supervisionare e coordinare il team della reception, garantendo un servizio clienti di alta qualità e un funzionamento quotidiano regolare sia per gli ospiti dell'Ostello che per gli Studenti.
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Gestire il check-in e il check-out degli ospiti (Ostello e Studentato) e risolvere tempestivamente eventuali problemi relativi al loro...
The Facilities and Client Experience Manager will be responsible for all aspects of the day-to-day management and of first-class service delivery of maintenance, cleaning, security, postal services, service desk, IT services, telephone and administration. This individual will also support the Facilities Manager and Surveyor, whenever necessary.
The property is a brand-new office building behind a retained historic facade, in the heart of St. James. It has been meticulously designed to have low environmental impact and embrace circular economy principles to deliver a wealth of sustainable features. We are seeking an individual who is ready to take the next step in their career and progress into delivering high standards in London...
The role will be based in our head office in Covent Garden and is that of a Senior Surveyor. The role itself will be to assist the team in all aspects of day-to-day property management and delivery of property management services, on an allocated portfolio, to all stakeholders. The individual will be expected to:
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Carry out various property management tasks as directed.
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Ensure that all properties within the portfolio are managed effectively and efficiently and to ensure that value is maximised, voids kept to a minimum and Client’s objectives achieved.
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Prepare ad hoc reports including formal client reporting as...
The Building Manager, will be responsible for all aspects of the day-to-day management and of first class service delivery of cleaning, security, reception, postal services, service desk, IT services, telephone and administration. This individual will also support the Facilities Manager and Surveyors whenever necessary. Responsibilities include, but are not limited to:
- Maintain and manage the client’s property in a cost-efficient manner.
- Protect the interests of the client / Helix as their representative, and conduct any facilities/building related business in a professional and business-like manner at all times.
- Total familiarisation with all layouts and systems for the building.
- Liaise...
As an Assistant Construction Manager with Hines, you will act as the Owner's representative to assist in the management and coordination of all activities associated with all facility and property management related projects. Responsibilities include, but are not limited to:
- Coordinate and facilitate general construction activities.
- Assist in preparation of project budget and capital improvement project projections.
- Monitor and review contractors' work as it relates to budget, schedule, and owner’s program.
- Direct activities of architects/engineers.
- Prepare construction updates for the client group and senior Hines management.
- Prepare and monitor cost estimates, budget...
Role Profile
As General Manager you will lead your team to create positive, memorable experiences for our residents while ensuring that properties meet operational, financial, and business performance goals. You will champion and execute company strategies related to property management operations, driving improvement and operational excellence.
- Lead and provide forward-thinking direction for regional teams in each student accommodation location.
- Project manage all new refurbishments and operational change projects across sites, ensuring all involved have clear direction and...
The Technical Manager will be part of the Management Services department and will work closely together with various internal teams. Consequently covering a broad range of topics and enjoying a wide exposure to the organisation. She / he will be part of the growing Hines Netherlands team which currently encompasses about 30 individuals. The continued growth of the assets under management has brought about the need for this hire. Responsibilities include, but are not limited to:
- To maintain Hines buildings (supported by local facility management teams) to good standards, meeting statutory requirements, befitting the fund strategy
- Executing Hines global ESG strategy;
- Contributing to the...
As the Building Experience & Events Manager, you will take full responsibility for the experience delivered at your building. You are detail-oriented and excel at managing the day-to-day operations across several areas, selling events and services to clients and third parties, and have a heart for overseeing and executing the delivery of captivating events for your building clients and their guests. You are responsible for the overall budget and operations across spaces, including conference centers, wellness spaces, event venues, and food & beverage outlets. You will be responsible for managing a team and vendors to ensure the overall experience at the building and the delivery of every event is executed flawlessly. Your ability to help develop and...
Role Profile
Based in Milan, the Assistant General Manager is a crucial role for the success of our residences. You’ll manage the Operations team (front desk, housekeeping and maintenance) to ensure the building is kept in superb condition. You will work with the facilities team to ensure health and Safety and Fire compliant tasks are met on daily and monthly schedules. You will assist in organizing the Preventative maintenance schedule is adhered to and report any defects to the General Manager. As Assistant General Manager you would be expected to step into the General Managers shoes when they are on annual leave, attending meetings reporting on finance, debt. It would be expected that you could also complete...