As a Facilities Manager with Hines, you will have full responsibility and commensurate authority for the management of all maintenance and operations functions, budget, and assigned personnel at a leased site. Responsible for maintaining highest level of customer service by responding to client service requests, scheduling preventive maintenance, providing support to other Corporate Real Estate and Facilities Management department groups, and all business unit administrators. Responsibilities include, but are not limited to:   - Develop and maintain ethical, professional, and courteous relations with site occupants, tenants, contractors, and clients. - Develop and...

Pivotal in enhancing organizational efficiency and effectiveness, primarily through data analysis and process improvement, this role involves analyzing complex data sets to identify trends and inefficiencies, recommending strategies to streamline operations, and implementing cost-reduction initiatives. Additionally, the Senior Analyst will lead and support cross-functional projects, ensuring alignment with business objectives, and adhere to deadlines and quality standards. Effective communication and collaboration with various departments are essential. This role also demands staying up-to-updated with industry trends, fostering a culture of continuous improvement, and providing leadership and mentorship to junior staff. The position requires a strong analytical...

The Assistant Building Manager will help with all aspects of the day-to-day management and will assist in providing first class service delivery of cleaning, security, reception, postal services, service desk, IT services, telephone and administration. This individual will also support the Facilities/Building Manager and Property Director/Surveyors whenever necessary. Responsibilities include, but are not limited to:   - Maintain and manage the client’s property in a cost efficient manner. - Protect the interests of the client / Helix Property Advisors as their representative, and conduct any facilities/building related business in a professional and businesslike manner at all times. - Total familiarisation...

Role Profile Based in Florence, as Front Office Manager of the brand new aparto Florence Manifattura, you will be the key figure in overseeing and organizing the daily operations of the reception: front office department, the housekeeping and the maintenance teams. Reporting directly to the General Manager, you will ensure that guests receive outstanding service and that all check-in/check-out and guest service operations run smoothly.   - Supervise and coordinate the reception team, ensuring high-quality guest service and smooth daily operations. - Manage guest check-ins and check-outs, and resolve any issues related to their stay. - Monitor the reservation system and...

The Workplace Event Coordinator will work directly with the Workplace Event Venue Team to ensure employees holding onsite meetings and events are fully supported. You will be responsible for overseeing all coordination for meetings and events onsite and act as the liaison between event requester and stakeholder teams at HQ.   Event Coordinator will assist in directing, collaborating and monitoring other operational teams that support events including, but not limited to: Facilities, Catering, Security, Technology (A/V), Janitorial and Ground Control.   This position is a customer service facing role and will be responsible for facilitating...

As a Maintenance Technician with Hines, you will maintain basic operation and maintenance of assigned building equipment and systems by routinely reviewing operating conditions and established programs to understand and resolve any abnormal operating issues.   This is a fantastic opportunity to work with a fast-growing, bio-tech company in a brand new, state of the art headquarters buildings in the South San Francisco science. When you join Hines, you will work alongside innovative leaders who set the standards responsible for our reputation as an industry leader today, and you’ll be a part of shaping our future in the years to come. Responsibilities include, but are not limited to: 

As the Property Administrator for Helix with Hines, you will assist the team in all aspects of day-to-day management and delivery of all property management services, on an allocated portfolio of properties, to all stakeholders. Responsibilities include, but are not limited to:    - To carry out various property management tasks as directed. - To assist Helix in implementing Company policies and procedures to an agreed standard. - Ensure that company policies and procedures are consistently applied to required standards. - Work alongside Facilities Managers to oversee day-to-day maintenance matters within allocated portfolio including day to day, contracted and cyclical maintenance. - Assist with...

A ‘One Team’ approach is crucial to the successful management of The Estate. The Estate Manager will be responsible for co-ordinating all parties including site staff, occupiers and service contractors as well as working collaboratively with the Head Office team to ensure the management is aligned. They will help form and deliver ESG strategies, to meet and exceed the client’s needs, embracing technology and innovation in driving efficiencies. High performance and quality are key areas of focus, as well as embracing the fast-evolving workplace with a need to enliven and enhance the occupier experience. The Estate Manager is to take ownership of any callouts and ensure these are...

A ‘One Team’ approach is crucial, the Senior Building Manager will be responsible for co-ordinating all parties including site staff, occupiers and service contractors. The Senior Building Manager is to take ownership of any callouts and ensure these are dealt with promptly with regular updates being provided to all affected occupiers, until the issue is resolved.   The Senior Building Manager will be responsible for all aspects of the day-to-day management and of first-class service delivery of cleaning, security, reception, postal services, service desk, IT services, telephone and administration. This individual will also support the Facilities/Regional Facilities Manager and Property &...

The Building Manager, will be responsible for all aspects of the day-to-day management and of first class service delivery of cleaning, security, reception, postal services, service desk, IT services, telephone and administration. This individual will also support the Facilities Manager and Surveyors whenever necessary. Responsibilities include, but are not limited to:   - Maintain and manage the client’s property in a cost-efficient manner. - Protect the interests of the client / Helix as their representative, and conduct any facilities/building related business in a professional and business-like manner at all times. - Total familiarisation with all layouts and systems for the building. - Liaise...

As an Assistant Facilities Manager with Hines, you will play a critical role in supporting the workplace experience at specific client sites through owning quality assurance and daily work management processes. You will be responsible for serving as part of a team to maintain the highest level of hospitality and customer service while ensuring that service is delivered in accordance with contractual agreements. Responsibilities include, but are not limited to:    Experience management and hospitality - Develop and maintain ethical and courteous relations with clients, occupants, landlords, and service partners. - Communicate regularly with customers regarding status updates and service...

What we’re seeking:   At Hines, we recognise the world of real estate and the way people interact with and occupy buildings is transforming. We are a successful, collaborative, and growing team looking to remould the operational management of buildings with a fresh, dynamic, and human centric approach.   We have an ambitious growth strategy across Europe, with the expertise and experience to fill the gap in the market for a truly integrated, technology-driven and ESG-embedded operational management service.   As a result of our ongoing success, a fantastic opportunity...

You will be carrying out maintenance and repair work on technical equipment and systems. You will oversee regular inspections and checks of technical equipment to ensure functionality. You will be eliminating faults and malfunctions in your specialised area (e.g. electrical, heating, ventilation, air conditioning or plumbing).   This role support with the installation and commissioning of new technical systems in your area of expertise and documentation of the work carried out and maintenance of the maintenance logs. It is essential that you collaboration with the facility management team to optimise operational processes and ensure compliance with safety and quality standards. You will also support in the...

Role Profile   Based in the third Milan aparto Student Housing property (aparto Milan Durando), the General Manager is a critical role for the success of our residences. You’ll manage the operations team (front desk and housekeeping) to ensure the building is kept in superb condition. You will work with the facilities team to ensure health and Safety and Fire compliant tasks are met on daily and monthly schedules.  You will assist in organising the Preventative maintenance schedule is adhered to and report any defects to the Facility Manager.  As General Manager you would be leading meetings reporting on finance, sales, commercial, operations and quality.  It would be...