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The Operations Manager is accountable for the operational and commercial performance of the aparto portfolio in Italy. Acting as the country operations lead, the role ensures our properties operate safely, efficiently and profitably while delivering an outstanding resident experience that differentiates aparto in the market.
The role leads and develops the operational teams across Italy and is responsible for driving consistent standards, strong financial performance and continuous improvement. Working closely with Asset Management, Marketing, Finance and other central functions, they will ensure the portfolio meets its commercial objectives while leading key investor, owner and client relationships in Italy.
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As a Building Engineer with Hines, you will maintain basic operation and maintenance of all building equipment and systems by routinely reviewing operating conditions and established programs with Supervisor to understand and resolve any abnormal operating issues. Responsibilities include but are not limited to:
- Perform preventive maintenance and repairs on all mechanical, electrical, plumbing and HVAC systems including, but not limited to pumps, chillers, boilers, air compressors and air handling units.
- Make adjustments and changes to HVAC and related equipment in order to maintain established operating criteria within the guidelines set forth by the Supervisor.
- Perform general repairs,...
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The Director – Financial Crime Framework & Assurance will be responsible for supporting the continued development, implementation and oversight of Hines' global Financial Crime Compliance framework, ensuring that Hines adheres to all applicable laws in the jurisdictions it operates in.
The role will focus both on Hines financial services entities in the US, UK, Luxembourg, Singapore, Australia, and Japan but also on Hines’ real estate activities subject to AML regulation in the European Union, Mexico and others.
Working closely with the Managing Director – Financial Crime Compliance, the Director will drive the development...
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The Director – Financial Crime Compliance Operations will be responsible for leading the day-to-day operational delivery of Hines' global Financial Crime Compliance programme.
The role will be responsible for managing global due diligence and screening operations, operational planning, supervision of complex and high-risk cases, coaching and development of team members, and ensuring that due diligence is delivered efficiently while meeting Hines' regulatory obligations.
A main responsibility of the role will be to lead our Luxembourg fund investor AML/KYC activities across the investor lifecycle, working closely with our Luxembourg AIFM's...
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Reporting to the Lead Concierge, the Corporate Concierge is a vital member of the CIBC SQUARE Tenant Relationship Management team and will focus on building a strong sense of community by fostering and personalizing tenant relationships that are built on a first name basis. This customer service and brand ambassador role will require the demonstration of the highest level of communication, professionalism, natural enthusiasm, proactive attitude, promptness, and a genuine passion for creating a memorable experience for tenants and visitors.
Hours of work required for this position are Monday to Friday 8:00am – 5:00pm
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Welcome and...
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As a Lead Engineer at Hines, you will manage the operation and maintenance of all building systems, serving as the building systems expert. You will also lead a crew in day-to-day operations and maintenance responsibilities, including scheduling personnel and tracking/reporting budgeted and unbudgeted expenses. You will ensure adherence to Hines' quality standards and property operating objectives while maintaining focus on the delivery of exceptional client experience. At Hines, delivering exceptional client experience means combining a hospitality culture with real estate knowledge to create spaces where people feel valued, connected, and inspired. Responsibilities include, but are not limited to:
- Ensure all...
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As an Engineering Manager with Hines, you will plan, coordinate, and manage all mechanical operations, maintenance, energy management programs, and employee development programs to Hines quality standards and property operating objectives. You will provide direct supervision of the engineering staff. Responsibilities include, but are not limited to:
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Direct and oversee all building maintenance and operations.
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Recommend appropriate staffing levels and hire, supervise and coordinate activities of engineering staff while assuring compliance to Hines standards.
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Direct and maintain an effective operation and general maintenance program with accurate,...
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We’re creating places people are proud to call home and supporting teams who take pride in delivering hospitality-focused experiences every day all while building lasting, meaningful careers along the way. Backed by Hines, a global real estate investment, development, and property management firm with $95B+ in assets under management and operations in 30+ countries, Hines Living is one of the firm’s highest-conviction growth priorities, expanding rapidly across North America. Come grow with us!
As a Leasing Professional at Arris East with Hines, you will be responsible for partnering with the team pertaining to the property’s marketing, advertising, and sales activities. You will also...
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Hines is seeking an experienced lawyer to support its European business, with a particular focus on the structuring, negotiation and management of joint ventures, investment arrangements and associated transactional documentation. Reporting to Assistant General Counsel – Joint Ventures in Europe, this role will work closely with Hines’ investment, development, asset management and finance teams, and will provide commercially focused legal advice throughout the lifecycle of Hines’ European joint ventures and investments. The role will involve significant interaction with institutional investors, capital partners, external counsel and other professional advisers across multiple European jurisdictions. Responsibilities include but are not limited...
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Hines France is looking for a Finance Manager to help design, structure and deploy the target finance operating model for the French platform. The successful candidate will work closely with the France RE Finance Director and the finance team to make the platform more structured, controlled, scalable and data-driven.
A key priority will be the successful implementation of the dedicated finance operating model for Aparto, Hines’ student housing activity, ensuring that processes, data flows, controls, reconciliations and reporting routines are properly designed from inception and can be replicated for future residences. Responsibilities include but are not limited to:
- Design and...
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As an Associate / Senior Associate in Investor Relations at Hines, you will play a key role in supporting and advancing the firm’s global client servicing and relationship‑management efforts across institutional, high‑net‑worth, and family office investors in the APAC region, with a focus on Japanese and Korean existing institutional investors. You will work closely with the global Investor Relations team, contributing to the management and enhancement of relationships with existing investors to drive satisfaction, transparency, and long‑term retention. The role will also involve collaboration with the Global Investor Relations team on cross‑regional initiatives and strategic projects. This position requires strong communication skills, sound judgment, and...
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As a Building Lead Engineer with Hines, you will report directly to the Chief Engineer. Responsibilities include, but are not limited to:
- Operate mechanical, electrical, plumbing and HVAC related equipment to maintain the established operating criteria within the guidelines set forth by the Supervisor and Hines Standards.
- Perform maintenance and repairs on mechanical, electrical, plumbing and HVAC related equipment.
- Make adjustments and changes to fire alarm and life safety systems as directed by Supervisor.
- Perform repairs, maintenance and replacement of building furnishings and other building components.
- Participate in the water treatment chemical programs as set forth by a...
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As an Assistant Property Manager at Hines, you play a key role in facilitating the smooth day-to-day operations of the property, while providing the highest quality hospitality experience. The successful candidate will be organized, have an eye for detail and a passion for delivering exceptional customer service. At Hines, delivering an exceptional experience means combining a hospitality culture with real estate knowledge to create spaces where people feel valued, connected, and inspired. Responsibilities include but are not limited to:
Hospitality / Leadership:
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In accordance with the firm’s leadership principles — train, mentor, and...
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As an Apprentice Engineer with Hines, you will assist in the operation and maintenance of various building systems and equipment of each property and become knowledgeable about engineering field responsibilities. Responsibilities include, but are not limited to:
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Assist with performing preventive maintenance and repairs on all mechanical, electrical, plumbing and HVAC systems including, but not limited to pumps, chillers, boilers, air compressors and air handling units.
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Make adjustments and changes to HVAC and related equipment in order to maintain established operating criteria within the guidelines set forth by the Supervisor.
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As a Facilities Manager with Hines, you will have full responsibility and commensurate authority for the management of all maintenance and operations functions, budget, and assigned personnel at a leased site. Responsible for maintaining highest level of customer service by responding to client service requests dispatched through a central help desk, scheduling preventive maintenance, providing support to other Corporate Real Estate and Facilities Management department groups, and all business unit administrators.
- Develop and maintain ethical, professional, and courteous relations with site occupants, contractors, and clients.
- Handle the administration and management of all activities related to interior...
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As a Senior Project Accountant - Property and Development Accounting - Living with Hines, you will be responsible for ensuring accuracy and timeliness of accounting information to meet reporting requirements for a specific project and/or business entity. Responsibilities include, but are not limited to:
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Works closely with applicable Hines personnel (e.g. Controller, Property/Project Manager, and Accountants) to ensure accuracy of accounting and financial reporting and construction draws (if applicable)
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Prepare funding request to investors and lenders
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Treasury functions including but not limited to setting up wire...
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We’re creating places people are proud to call home and supporting teams who take pride in delivering hospitality-focused experiences every day all while building lasting, meaningful careers along the way. Backed by Hines, a global real estate investment, development, and property management firm, Hines Living is one of the firm’s highest-conviction growth priorities, expanding rapidly across North America. Come grow with us!
As a Leasing Professional - Multifamily with Hines, you will be responsible for partnering with the team pertaining to the property’s marketing, advertising, and sales activities. You will also provide resident satisfaction throughout the term of the lease and...
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As an Engineering Manager with Hines, you will plan, coordinate, and manage all mechanical operations, maintenance, energy management programs, and employee development programs to Hines quality standards and property operating objectives. Provide direct supervision of the engineering staff. Responsibilities include, but are not limited to:
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Direct and oversee all building maintenance and operations.
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Recommend appropriate staffing levels and hire, supervise and coordinate activities of engineering staff while assuring compliance to Hines standards.
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Direct and maintain an effective operation and general maintenance program with...
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As a Senior Manager – Property Operations with Hines, you will be responsible for providing support to the geographies, continental structures, and funds across Hines in business activities that may be impacted by property operations. This position conducts on-site assessments to identify risk at the property level and to evaluate compliance with operations standards while providing training and support to employees. This position is a senior partner in the development of operations standards, programs, policies, and reporting requirements to be recommended to executive management. Responsibilities include, but are not limited to:
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Execute a resource role to assist properties, regions, and...
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The Director of Living Management plays a key leadership role in shaping and governing operational standards, programs, policies, and reporting frameworks for Hines’ residential and mixed-use portfolio. This position partners with property, continental, and fund teams to support operational strategies and ensure alignment with firmwide goals. The Director oversees the development and implementation of procedures that promote consistency, quality, and resident satisfaction, and may support on-site teams in assessing operational performance, identifying areas of risk, and delivering training to reinforce compliance and best practices.
- Provide strategic leadership for Hines’ Living Management platform across...