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Job Locations US-GA-Atlanta
The Specialty Leasing Manager with Hines, will have the responsibility for the ancillary revenue financial performance and operation at Atlantic Station (Atlanta, GA). The Specialty Leasing Manager role contributes to the financial success of the property through effective ancillary revenue deal making which may include some of the following types of revenue: Temp In-line, Storage, Vending, Filming, Events, Common Area activations, Advertising and Sponsorships. This position requires a strong understanding of sales and retail merchandising in order to negotiate license agreements and market to prospective tenants and partners. Specific responsibilities include canvassing/prospecting the regional market as well as researching potential concepts to generate new leads, documenting and managing the Salesforce CRM database, effectively negotiating terms of tenancy with operators, securing proper approvals and documentation. Responsibilities include, but are not limited to:    - Recommend and implement deals that will contribute to the property’s profitability. - Identify opportunities for income enhancement and expense reduction including lease prospects, optimal mix, and related canvassing, negotiation of new and renewing license agreements and working with the Atlantic Station PM team on approvals.  - Assist with the assigning of locations for the ancillary revenue merchants, considering the product lines of permanent merchants. Coordinate set-up and operation of temporary tenants with operations staff. - Partner with Retail Director to identify potential temporary prospects. Promote the identity of the ancillary revenue program. - Develop, maintain, and strengthen collaborative relationships inside and outside the organization. - Listen actively and express self clearly in conversations and written communication with others. - Adaptable to the changing nature of the business. - Build a business strategy and budget and provide monthly financial and expense reprojections. - Identify property objectives with Property Management team and Retail Director. - Prospect for unique product lines in order to expand the merchandise mix of the center and increase revenue. - Ensure ancillary revenue projections per the monthly budget process are met and reconciled. - Develop long-range plans for the property and meet and or exceed income generating objectives. - Document Specialty Leasing program activities appropriately and include noteworthy information in property staff meetings. - Prioritize projects to meet required deadlines. Carefully manage several projects at once, focusing on the desired end-result of one’s work. - Interact and collaborate as is appropriate with Directors, General Manager, Property Manager, Engineering, Accounting, Marketing, and others to ensure effective outcomes. Function as part of the management team for the property. - Ensure that work is detailed, well organized, professional, complete, and carefully reviews the accuracy of information in work. - Time is of the essence in responding to leads and closing deals.  - Other duties may be assigned.
Job ID
2024-11619
Category
Property Management - Commercial
Job Locations IE-Dublin
Role Profile   To support our sales & leasing, provide best in class customer service and administrative support to the aparto team. This role might suit someone who is friendly, reliable and has great attention to detail. This new and exciting opportunity is tailored towards someone who is looking to join an award winning student accommodation platform and work alongside a like-minded team. Responsibilities include, but are not limited to:   - To manage all general student related queries and correspondence - To provide weekly performance updates to the management team. - To ensure that our Marketing Suite is kept up to date and ready for site tours. - To make appointments and assist with viewings of the Marketing Suite - To participate in face to face marketing activities such as student fairs, and experience programme. - To inspect flats, room and kitchens during our turnaround period. - To assist with the summer turnaround period; to include resident check outs and check ins. - To prepare the documentation and welcome packs for all new residents. - To represent as Ambassadors for Front-Of-House - To manage, improve and update the office information systems
Job ID
2024-11618
Category
Property Management - Commercial
Job Locations US-VA-Tysons Corner
As an Apprentice Engineer with Hines, you will assist in the operation and maintenance of various building systems and equipment of each property and become knowledgeable about engineering field responsibilities. Responsibilities include, but are not limited to:   - Assist with performing preventive maintenance and repairs on all mechanical, electrical, plumbing and HVAC systems including, but not limited to pumps, chillers, boilers, air compressors and air handling units. - Make adjustments and changes to HVAC and related equipment in order to maintain established operating criteria within the guidelines set forth by the Supervisor.  - Perform general repairs, maintenance and replacement of building components including, but not limited to: building fixtures and appliances, plumbing and electrical. - Participate in the water treatment chemical programs established in the property. - Maintain operation logs and files, where appropriate, to include, but not limited to: central plant operations, chemical consumption logs and other equipment or operation inspection logs specific to the property. - Apply basic knowledge and skills in HVAC distribution and controls in order to make adjustments and/or corrective actions to resolve work orders. - Provide prompt and courteous response to tenant requests within the guidelines set forth by Hines. - Maintain ethical, professional, and courteous relations with contractors and tenants. - Establish and maintain a cooperative working relationship with the entire operation staff and perform as a team member. - Participate and learn all current Hines and property emergency procedures - Develop understanding and usage of fire alarm and life safety systems at assigned property. - Adhere to all Hines and property policies and procedures and perform all duties in a safe manner. - Actively participate in required training activities and seminars.
Job ID
2024-11617
Category
Building Engineering
Job Locations US-DC-Washington
As a Maintenance Engineer with Hines, you will maintain basic operation and maintenance of all building equipment and systems by routinely reviewing operating conditions and established programs with Supervisor to understand and resolve any abnormal operating issues. Responsibilities include, but are not limited to: - Perform preventive maintenance and repairs on all mechanical, electrical, plumbing and HVAC systems including, but not limited to pumps, chillers, boilers, air compressors and air handling units. - Make adjustments and changes to HVAC and related equipment in order to maintain established operating criteria within the guidelines set forth by the Supervisor.  - Perform general repairs, maintenance and replacement of building components including, but not limited to: building fixtures and appliances, plumbing and electrical. - Participate in the water treatment chemical programs established in the property. - Maintain operation logs and files, where appropriate, to include, but not limited to: central plant operations, chemical consumption logs and other equipment or operation inspection logs specific to the property. - Apply working knowledge and skills in HVAC distribution and controls in order to make adjustments and/or corrective actions to resolve work orders. - Provide prompt and courteous response to tenant requests within the guidelines set forth by Hines. - Maintain ethical, professional, and courteous relations with contractors and tenants. - Establish and maintain a cooperative working relationship with the entire operation staff and perform as a team member. - Demonstrate full competency in all current Hines and property emergency procedures including but not limited to: - Utilize fire alarm and life safety systems at assigned property and make adjustments as needed. - Adhere to all Hines and property policies and procedures and perform all duties in a safe manner and help ensure compliance with city, state and federal safety and environmental laws, codes, standards, and regulations. - Actively participate in required training activities and seminars.
Job ID
2024-11616
Category
Building Engineering
Job Locations US
Join Hines to lead the forefront of workplace innovation, where the employee experience is central to our real estate solutions. You will be instrumental in utilizing analytics to develop environments that prioritize well-being, productivity, and human-centered design, aligning with Hines's reputation as an industry pioneer.   - Develop and implement key metrics and KPIs, using your expertise in workplace metrics formulas, to enhance the workplace experience in Hines offices and for corporate tenants. - Lead strategic initiatives integrating workplace planning with organizational analytics to enhance employee experiences. - Collaborate with HR, IT, Property Management, and cross-functional teams to tailor workplace strategies to evolving employee and tenant needs. - Utilize advanced data visualization and analytics tools to improve employee satisfaction and workplace effectiveness. - Assess and transform workplace operations through innovative technology solutions, balancing in-house developments with external partnerships. - Manage projects leveraging technology to streamline operations and foster environments that inspire creativity and collaboration. - Align workplace strategies with sustainable practices, supporting Hines's commitment to environmental responsibility and operational excellence.
Job ID
2024-11615
Category
Other
Job Locations DK-Copenhagen
As a Skyline Scholar with Hines, you will:   - Gain an educational experience through interactions with professionals who specialize with all facets of real estate development and investment. - Participate in virtual and in person completion of modules for the duration of 7 weeks from June 17th - August 9th. - Be a part of networking opportunities with industry leaders. - Receive a first round interview for the Hines REDI program summer internship for the following summer. - Commitment is approximately 3-5 hours a week; can be completed in conjunction with internships or other activities. 
Job ID
2024-11614
Category
Other
Job Locations US-CA-Brisbane
As a Maintenance Technician with Hines, you will maintain basic operation and maintenance of assigned building equipment and systems by routinely reviewing operating conditions and established programs to understand and resolve any abnormal operating issues.   This is a fantastic opportunity to work with a fast-growing, bio-tech company in a brand new, state of the art headquarters buildings in the South San Francisco science. When you join Hines, you will work alongside innovative leaders who set the standards responsible for our reputation as an industry leader today, and you’ll be a part of shaping our future in the years to come. Responsibilities include, but are not limited to:    - Assist with performing general maintenance and repairs on all mechanical, electrical, plumbing and HVAC systems including, but not limited to pumps, chillers, boilers, air compressors and air handling units.  - Make adjustments and changes to HVAC and related equipment in order to maintain established operating criteria within the guidelines set forth by the Supervisor. - Perform general repairs, maintenance and replacement of building components including, but not limited to: building fixtures and appliances, plumbing and electrical. - Participate in the water treatment chemical programs established in the property, including understanding of pure water systems. - Maintain operation logs and files, where appropriate, to include, but not limited to: central plant operations, chemical consumption logs and other equipment or operation inspection logs specific to the property. - Apply basic knowledge and skills in HVAC distribution and controls in order to make adjustments and/or corrective actions to resolve work orders. - Provide prompt and courteous response to tenant requests within the guidelines set forth by Hines. - Maintain ethical, professional and courteous relations with contractors and tenants. - Establish and maintain a cooperative working relationship with the entire operation staff and perform as a team member. - Demonstrate full competency in all current Hines and property emergency procedures. - Develop understanding and usage of fire alarm and life safety systems at assigned property. - Adhere to all Hines property policies and procedures and perform all duties in a safe manner. - Actively participate in required training activities and seminars. - Assist with laboratory furniture move, and bracing of lab equipment.
Job ID
2024-11613
Category
Facilities Management
Job Locations US-TX-Houston | US-IL-Chicago | US-MA-Boston | US-New York
As Specialist, Multifamily Property, Marketing with Hines, you will support the formulation and execution of Hines’ national multifamily marketing strategies by developing and implementing programs and initiatives for stabilized properties within the Hines’ multifamily management brand, creating tactical advertising and marketing strategies to support each individual property, and integrating media and property marketing technologies that enhance the visibility and presence of each community.   You will work closely with local project and regional operations teams to develop a clear vision and marketing strategy for each community, tailored to each specific local audience, while simultaneously aligning the properties with a portfolio-wide strategy.   You will be passionate about understanding the latest multifamily marketing trends and emerging technologies to support effective promotion and leasing of projects in exciting and engaging ways. You will be a true collaborator, sharing these insights and best practices with marketing and communications peers across the organization   You will oversee and coordinate the creation of branding and marketing materials to support best-in-class properties with the goal of achieving sales and leasing success. You will be comfortable offering guidance and feedback on topics/deliverables including print and digital advertising, brand strategy and positioning, visual identity, brand standards, stationery, brochures, websites, and social media. Responsibilities include, but are not limited to:    - Support the development and implementation of annual marketing plans, coordinate advertising and promotional marketing campaigns, and execute marketing activities and programs to achieve revenue and business development goals - Leverage data to make budget recommendations for successfully marketing stabilized communities and acquisitions - Strategically monitor property performance via Entrata and GA4 and provide marketing recommendations to increase lead generation - Confidence in reviewing paid search and social performance campaigns and providing feedback on performance to agency partners - Provide operations with weekly and monthly marketing reports as needed, giving insights beyond the numbers and telling a story with data - Exemplify the definition of customer service to our internal and external partners  - Find excitement in training and partnering with on-site leasing and marketing teams to further marketing education and best pratices - Keep abreast of current changes in technology, processes, and standards within the industry and area(s) of responsibility by attending internal and external training programs, business meetings, conferences, and other events, researching and/or subscribing to the internet or other professional publications, and/or utilizing other appropriate method(s) to obtain business and professional information, and applies knowledge and practices to area(s) of responsibility.
Job ID
2024-11612
Category
Marketing Communications
Job Locations US-TX-Houston
As the Coordinator – Property Marketing, Multifamily with Hines, you will support the growing multifamily marketing team as the Hines’ multifamily property management and development platform expands nationally. You will work closely with the Director - Property Marketing, Multifamily and the Global Property Marketing team to support the day-to-day marketing of our multifamily portfolio.   You will coordinate marketing tactics to help facilitate our best-in-class properties to achieve leasing success, and act as a true collaborator to ensure our communities have the marketing edge needed to stand out among their competitors. You will support the Property Marketing Managers in executing deliverables including but not limited to print and digital advertising creative, on-site collateral and stationery, property website updates, and social media content reviews. Responsibilities include, but are not limited to:    - Support initiatives and programs that drive our One Hines digital strategy by auditing websites, internet listing sites, Google and other digital channels to ensure each community is represented accurately and within brand standards  - Support Marketing Managers in gathering data from Entrata and GA4 to report on success of lead-generation tactics and strategies - Confidence in reviewing paid search and social performance campaigns and translating them into easy-to-understand reports for distribution to operations teams on a weekly or monthly basis - Create digital brochures and coordinate website updates as needed - Find excitement in training and partnering with on-site leasing and marketing teams - Complete administrative duties to ensure all iterations of creative projects and reports are organized and stored according to Hines’ standards - Exemplify the definition of customer service to our internal and external partners by supporting on projects and tasks as assigned - Keep abreast of current changes in technology, processes, and standards within the industry and area(s) of responsibility by attending internal and external training programs, business meetings, conferences, and other events, researching and/or subscribing to the internet or other professional publications, and/or utilizing other appropriate method(s) to obtain business and professional information, and applies knowledge and practices to area(s) of responsibility
Job ID
2024-11611
Category
Marketing Communications
Job Locations US-DC-Washington
As an Apprentice Engineer with Hines, you will assist in the operation and maintenance of various building systems and equipment of each property and become knowledgeable about engineering field responsibilities. Responsibilities include, but are not limited to:   - Assist with performing preventive maintenance and repairs on all mechanical, electrical, plumbing and HVAC systems including, but not limited to pumps, chillers, boilers, air compressors and air handling units. - Make adjustments and changes to HVAC and related equipment in order to maintain established operating criteria within the guidelines set forth by the Supervisor.  - Perform general repairs, maintenance and replacement of building components including, but not limited to: building fixtures and appliances, plumbing and electrical. - Participate in the water treatment chemical programs established in the property. - Maintain operation logs and files, where appropriate, to include, but not limited to: central plant operations, chemical consumption logs and other equipment or operation inspection logs specific to the property. - Apply basic knowledge and skills in HVAC distribution and controls in order to make adjustments and/or corrective actions to resolve work orders. - Provide prompt and courteous response to tenant requests within the guidelines set forth by Hines. - Maintain ethical, professional, and courteous relations with contractors and tenants. - Establish and maintain a cooperative working relationship with the entire operation staff and perform as a team member. - Participate and learn all current Hines and property emergency procedures - Develop understanding and usage of fire alarm and life safety systems at assigned property. - Adhere to all Hines and property policies and procedures and perform all duties in a safe manner. - Actively participate in required training activities and seminars.
Job ID
2024-11608
Category
Building Engineering
Job Locations US-NY-New York
We are currently seeking a Senior Director of Marketing to drive strategic internal and external marketing initiatives for our Americas-based businesses. The Senior Director is responsible for contributing to and leading marketing activities related to conceptualizing and implementing strategies and tactics in support of the client journey (awareness to loyalty), directly supporting business goals, and improving Hines’ competitive advantage. This role will report to the Head of Marketing for the Americas and partner closely with key MarComm and business stakeholders.   - Spearhead integration and alignment with broader marketing campaigns and tactics by driving collaboration on initiatives such as editorial, event, campaign and content calendars.   - Operationalize team workflows, budget system practices, metric reporting and analysis. - Support the development and execution of marketing and communication strategies in support of business and regional goals. - Contribute to the annual marketing planning process.  - Track key performance metrics; monitor, measure and communicate results of marketing and communication tactics via dashboard. Use metrics analysis to drive future results. - Direct, guide, evaluate and mentor marketing personnel; manage direct reports responsible for specific marketing disciplines; hire and train team members as appropriate. - Partner with global Centers of Excellence, Investment Management and Regional Marketers to ensure that marketing efforts of the business lines and regions are fully integrated and serviced by all areas of the marketing team. - Design and implement marketing programs that drive sales and include messaging, competitive analysis, content marketing, events, sponsorships, direct marketing, digital campaigns and account-based marketing.  - Responsible for championing joint efforts between businesses and regions with regards to events, sponsorship, advertising, PR, promotion and other program marketing spend. - Support business development programs, tools and technologies. As a player/coach, this role will orchestrate strategies that: - Continuously elevate awareness of Hines’ expertise, capabilities, and client work. - Nurture relationships with prospects and clients. - Contribute to lead generation and business results. - Promote and protect the Hines’ brand.
Job ID
2024-11601
Category
Marketing Communications
Job Locations US-VA-Tysons Corner
As a Maintenance Engineer with Hines, you will maintain basic operation and maintenance of all building equipment and systems by routinely reviewing operating conditions and established programs with Supervisor to understand and resolve any abnormal operating issues. Responsibilities include, but are not limited to: - Perform preventive maintenance and repairs on all mechanical, electrical, plumbing and HVAC systems including, but not limited to pumps, chillers, boilers, air compressors and air handling units. - Make adjustments and changes to HVAC and related equipment in order to maintain established operating criteria within the guidelines set forth by the Supervisor.  - Perform general repairs, maintenance and replacement of building components including, but not limited to: building fixtures and appliances, plumbing and electrical. - Participate in the water treatment chemical programs established in the property. - Maintain operation logs and files, where appropriate, to include, but not limited to: central plant operations, chemical consumption logs and other equipment or operation inspection logs specific to the property. - Apply working knowledge and skills in HVAC distribution and controls in order to make adjustments and/or corrective actions to resolve work orders. - Provide prompt and courteous response to tenant requests within the guidelines set forth by Hines. - Maintain ethical, professional, and courteous relations with contractors and tenants. - Establish and maintain a cooperative working relationship with the entire operation staff and perform as a team member. - Demonstrate full competency in all current Hines and property emergency procedures including but not limited to: - Utilize fire alarm and life safety systems at assigned property and make adjustments as needed. - Adhere to all Hines and property policies and procedures and perform all duties in a safe manner and help ensure compliance with city, state and federal safety and environmental laws, codes, standards, and regulations. - Actively participate in required training activities and seminars.
Job ID
2024-11609
Category
Building Engineering
Job Locations ES-Barcelona, Spain
As the Student Housing Application Administrator within GDSO’s Living Technologies Team reporting to the Lead System Architect, you are part of a collaborative and service-obsessed Information Technology Team, partnering with the aparto Operations Team enabling Hines to deliver an industry-leading Student Living experience. Through troubleshooting and resolving system issues within our Enterprise Property Management System, engaging with aparto Operations and other Corporate Teams, you will ensure the delivery of an optimal and frictionless End User Experience for our On-Site Leasing and Maintenance Teams, Regional and Corporate Users, and our Student, Short Stay and Enrolling Student Residents. With our growing Student Housing portfolio, this role will interact with and serve Teams worldwide. As such, this will be a highly visible and collaborative role across the Hines Organization, requiring the ability to create and maintain strong working relationships with other Teams from the peer level up to Senior Leadership across Hines.   This is primarily an in-office worker position reporting into the office four (4) days, weekly. Occasional travel (less than 10% annually) to Europe may be required. - Promptly respond to requests submitted through our HelpDesk ticketing system - Partner with aparto Operations Team to identify training opportunities for our On-Site Teams - Create and maintain End User Manuals - Leverage Project Management skills to organize multiple tasks from various Stakeholders - System Testing ensuring application fixes and enhancements - Liaise between our property management solution provider and our End Users to solve problems - On-boarding new site Teams and End User Management application security administration - System audits for process and data quality - Report development and management - On-site End User Training and potentially aparto Operations - Occasional weekend work and support for Turnaround - Supporting Management with corporate objectives and initiatives as required by aparto Operations and other Teams support - Collaborating with teams from different countries
Job ID
2024-11605
Category
Information Technology
Job Locations US-DC-Washington
As an Apprentice Engineer with Hines, you will assist in the operation and maintenance of various building systems and equipment of each property and become knowledgeable about engineering field responsibilities. Responsibilities include, but are not limited to:   - Assist with performing preventive maintenance and repairs on all mechanical, electrical, plumbing and HVAC systems including, but not limited to pumps, chillers, boilers, air compressors and air handling units. - Make adjustments and changes to HVAC and related equipment in order to maintain established operating criteria within the guidelines set forth by the Supervisor.  - Perform general repairs, maintenance and replacement of building components including, but not limited to: building fixtures and appliances, plumbing and electrical. - Participate in the water treatment chemical programs established in the property. - Maintain operation logs and files, where appropriate, to include, but not limited to: central plant operations, chemical consumption logs and other equipment or operation inspection logs specific to the property. - Apply basic knowledge and skills in HVAC distribution and controls in order to make adjustments and/or corrective actions to resolve work orders. - Provide prompt and courteous response to tenant requests within the guidelines set forth by Hines. - Maintain ethical, professional, and courteous relations with contractors and tenants. - Establish and maintain a cooperative working relationship with the entire operation staff and perform as a team member. - Participate and learn all current Hines and property emergency procedures - Develop understanding and usage of fire alarm and life safety systems at assigned property. - Adhere to all Hines and property policies and procedures and perform all duties in a safe manner. - Actively participate in required training activities and seminars.
Job ID
2024-11607
Category
Building Engineering
Job Locations US-DC-Washington
As an Apprentice Engineer with Hines, you will assist in the operation and maintenance of various building systems and equipment of each property and become knowledgeable about engineering field responsibilities. Responsibilities include, but are not limited to:   - Assist with performing preventive maintenance and repairs on all mechanical, electrical, plumbing and HVAC systems including, but not limited to pumps, chillers, boilers, air compressors and air handling units. - Make adjustments and changes to HVAC and related equipment in order to maintain established operating criteria within the guidelines set forth by the Supervisor.  - Perform general repairs, maintenance and replacement of building components including, but not limited to: building fixtures and appliances, plumbing and electrical. - Participate in the water treatment chemical programs established in the property. - Maintain operation logs and files, where appropriate, to include, but not limited to: central plant operations, chemical consumption logs and other equipment or operation inspection logs specific to the property. - Apply basic knowledge and skills in HVAC distribution and controls in order to make adjustments and/or corrective actions to resolve work orders. - Provide prompt and courteous response to tenant requests within the guidelines set forth by Hines. - Maintain ethical, professional, and courteous relations with contractors and tenants. - Establish and maintain a cooperative working relationship with the entire operation staff and perform as a team member. - Participate and learn all current Hines and property emergency procedures. - Develop understanding and usage of fire alarm and life safety systems at assigned property. - Adhere to all Hines and property policies and procedures and perform all duties in a safe manner. - Actively participate in required training activities and seminars.
Job ID
2024-11606
Category
Building Engineering
Job Locations US-NY-New York
As a Management Assistant with Hines, you will be responsible for providing advanced administrative support to senior leadership in the Global Marketing & Communications department to ensure the efficient operation of the team. This role supports the Senior Vice President, Marketing & Communications along with other function Vice Presidents (two) based in the New York office.   - Provides administrative support to the Senior Vice President/Vice President, Marketing & Communications by coordinating, facilitating, and communicating department information including managing calendars and meeting requests among Central staff/Regional CEO assistants, City Heads, as well as project and business line leadership among the various company areas. - Monitors select communication channels (email/phone), forwards accurate and detailed messages, facilitates conference calls and, as appropriate, disseminates general information to senior leadership and team. - Composes, updates, and edits various team documents such as PowerPoint presentations, correspondence, and reports. - Coordinates attendance at Hines conferences, client conferences and special events, travel arrangements, meetings, interviews, and conference calls and hybrid meetings. - Makes arrangements for special and routine meetings and lunches, including coordinating conference space and schedules with other departments. - Assists with special projects as needed. - Establishes and maintains appropriate electronic filing systems. - Assists with providing general office support in New York for out-of-town Marketing & Communications team members and guests. - Manage expense reporting on SVP/VPs behalf, tracking personal vs business expenses.
Job ID
2024-11602
Category
Administrative
Job Locations UK-London
As the Student Housing Application Administrator within GDSO’s Living Technologies Team reporting to the Lead System Architect, you are part of a collaborative and service-obsessed Information Technology Team, partnering with the aparto Operations Team enabling Hines to deliver an industry-leading Student Living experience. Through troubleshooting and resolving system issues within our Enterprise Property Management System, engaging with aparto Operations and other Corporate Teams, you will ensure the delivery of an optimal and frictionless End User Experience for our On-Site Leasing and Maintenance Teams, Regional and Corporate Users, and our Student, Short Stay and Enrolling Student Residents. With our growing Student Housing portfolio, this role will interact with and serve Teams worldwide. As such, this will be a highly visible and collaborative role across the Hines Organization, requiring the ability to create and maintain strong working relationships with other Teams from the peer level up to Senior Leadership across Hines.   This is primarily an in-office worker position reporting into the office four (4) days, weekly. Occasional travel (less than 10% annually) to Europe may be required. - Promptly respond to requests submitted through our HelpDesk ticketing system - Partner with aparto Operations Team to identify training opportunities for our On-Site Teams - Create and maintain End User Manuals - Leverage Project Management skills to organize multiple tasks from various Stakeholders - System Testing ensuring application fixes and enhancements - Liaise between our property management solution provider and our End Users to solve problems - On-boarding new site Teams and End User Management application security administration - System audits for process and data quality - Report development and management - On-site End User Training and potentially aparto Operations - Occasional weekend work and support for Turnaround - Supporting Management with corporate objectives and initiatives as required by aparto Operations and other Teams support - Collaborating with teams from different countries
Job ID
2024-11604
Category
Information Technology
Job Locations IT-Milan
As the Student Housing Application Administrator within GDSO’s Living Technologies Team reporting to the Lead System Architect, you are part of a collaborative and service-obsessed Information Technology Team, partnering with the aparto Operations Team enabling Hines to deliver an industry-leading Student Living experience. Through troubleshooting and resolving system issues within our Enterprise Property Management System, engaging with aparto Operations and other Corporate Teams, you will ensure the delivery of an optimal and frictionless End User Experience for our On-Site Leasing and Maintenance Teams, Regional and Corporate Users, and our Student, Short Stay and Enrolling Student Residents. With our growing Student Housing portfolio, this role will interact with and serve Teams worldwide. As such, this will be a highly visible and collaborative role across the Hines Organization, requiring the ability to create and maintain strong working relationships with other Teams from the peer level up to Senior Leadership across Hines.   This is primarily an in-office worker position reporting into the office four (4) days, weekly. Occasional travel (less than 10% annually) to Europe may be required. - Promptly respond to requests submitted through our HelpDesk ticketing system - Partner with aparto Operations Team to identify training opportunities for our On-Site Teams - Create and maintain End User Manuals - Leverage Project Management skills to organize multiple tasks from various Stakeholders - System Testing ensuring application fixes and enhancements - Liaise between our property management solution provider and our End Users to solve problems - On-boarding new site Teams and End User Management application security administration - System audits for process and data quality - Report development and management - On-site End User Training and potentially aparto Operations - Occasional weekend work and support for Turnaround - Supporting Management with corporate objectives and initiatives as required by aparto Operations and other Teams support - Collaborating with teams from different countries
Job ID
2024-11603
Category
Information Technology
Job Locations US-NY-New York
As a Property Management Intern in New York with Hines, you will:   - Work effectively with all divisions of your assigned projects and teams - Bring potential property-related problems and possible solutions to the attention of the responsible party - Engage in a preview of all facets of Property Management including an introduction to building operations, engineering, construction management, accounting and leasing - Serve as a member of various project teams as required to facilitate company needs - Gain a comprehensive overview of practical, client facing Property Management experience - Obtain a general understanding of a career in the Commercial and Residential Real Estate industry through first-hand experience, shadowing and project-based work - Complete a project aimed to address an existing issue within the local Hines portfolio. This project will require critical thinking and collaboration with peers
Job ID
2024-11598
Category
Property Management - Commercial
Job Locations US-CA-San Bernardino
As a Building Engineer with Hines, you will maintain basic operation and maintenance of all building equipment and systems by routinely reviewing operating conditions and established programs with Supervisor to understand and resolve any abnormal operating issues. Responsibilities include, but are not limited to:   - Perform preventive maintenance and repairs on all mechanical, electrical, plumbing and HVAC systems including, but not limited to pumps, chillers, boilers, air compressors and air handling units - Make adjustments and changes to HVAC and related equipment in order to maintain established operating criteria within the guidelines set forth by the Supervisor - Perform general repairs, maintenance and replacement of building components including, but not limited to: building fixtures and appliances, plumbing and electrical - Participate in the water treatment chemical programs established in the property - Maintain operation logs and files, where appropriate, to include, but not limited to: central plant operations, chemical consumption logs and other equipment or operation inspection logs specific to the property - Apply working knowledge and skills in HVAC distribution and controls in order to make adjustments and/or corrective actions to resolve work orders - Provide prompt and courteous response to tenant requests within the guidelines set forth by Hines - Maintain ethical, professional, and courteous relations with contractors and tenants - Establish and maintain a cooperative working relationship with the entire operation staff and perform as a team member - Demonstrate full competency in all current Hines and property emergency procedures including but not limited to: - Assist with directing building occupants with evacuations - Assist with bomb searches - Assist with life safety system alarms - Assist emergency authorities and response teams - Utilize fire alarm and life safety systems at assigned property and make adjustments as needed - Adhere to all Hines and property policies and procedures and perform all duties in a safe manner and help ensure compliance with city, state and federal safety and environmental laws, codes, standards, and regulations - Actively participate in required training activities and seminars
Job ID
2024-11597
Category
Building Engineering

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