As an Assistant Service Supervisor with Hines, you will be responsible for overseeing and coordinating all mechanical and technical support for the property with limited direct supervision. You will ensure the building and all areas in the property meet the Hines standard for appearance, safety, cleanliness, and overall functionality. Responsibilities include, but are not limited to:   - Manage the completion of all work orders generated from resident requests - Actively ensure routine upkeep on the property is checked and repaired or replaced while ensuring that safety standards are met - Establish and ensure standards for the...

As the Tenant Service Coordinator with Hines, you are responsible for supporting the Property Management Office in coordinating the day-to-day delivery of property services while emphasizing a positive response to tenant concerns and delivering outstanding hospitality. At Hines, delivering exceptional client experience means combining a hospitality culture with real estate knowledge to create spaces where people feel valued, connected, and inspired. Responsibilities include, but are not limited to:    Hospitality: - Be the first point-of-contact in the Property Management Office (PMO). - Maintain a high level of customer satisfaction, responding to needs in a timely manner. - Work...

Role Profile   As a Maintenance Operative at aparto, you will take ownership of ensuring the safety, comfort, and quality of our student homes at our Brigg Point property. You are pivotal in maintaining our facilities to the high standards expected by our residents. You will have the opportunity to develop in your role with the support and guidance of our General Manager. Responsibilities include, but are not limited to:   - General Repairs: Taking ownership of all general repair tasks to maintain the condition and functionality of student accommodations, in line with health and safety...

As a Senior Engineering Manager for Hines, a candidate must possess the skills to read and interpret drawings, schematics, and basis of design documents. Manage electrical engineering and MEP commissioning projects. Act as a trusted advisor to clients and team members. Direct and oversee subcontractors. Experience with building power distribution as well as critical mission facilities systems, including paralleling switchgears, utility switchgears, transformers, UPS, ATS/STS, battery strings, generators. Expertise in preparing technical documentation, Method of Procedures and testing services. Proficient in conducting all phases of equipment testing and integrated system testing (IST). Keep records and documents organized and ready to help manage critical...

As a Maintenance Engineer with Hines, you will maintain basic operation and maintenance of all building equipment and systems by routinely reviewing operating conditions and established programs with Supervisor to understand and resolve any abnormal operating issues. Responsibilities include, but are not limited to:   - Perform preventive maintenance and repairs on all mechanical, electrical, plumbing and HVAC systems including, but not limited to pumps, chillers, boilers, air compressors and air handling units. - Make adjustments and changes to HVAC and related equipment in order to maintain established operating criteria within the guidelines set forth by the...

Role Profile Based in our Milan Student Accomodation, the Receptionist is a key role for the success of our residences. You’ll be part of the exciting opening of a market leading aparto Student Housing. Just as important: you are responsible for every aspect of the aparto guest stay during your shift.   You operate mainly in the reception area where you are open and available with a friendly smile to meet all the needs of students and the questions of new potential guests. This goes way beyond old school reception duties: you and your team members are the aparto’s super-skilled hosts and responsible for the entire aparto guest experience.

As a Grounds Technician - Multifamily with Hines, you will be responsible for ensuring the property is well maintained and standards are met regarding the grounds and amenities. You will also provide support to the service team members as needed.   - Examines the property to remove litter, debris and other items ensuring the area is always clean and orderly - Inform appropriate contacts and supervisors of any potential hazards and other harmful situations to residents, team members and guests - Remove trash debris from apartments prior to the occupancy as well as clean and maintain the areas as needed -

This position is responsible for the day-to-day operation and maintenance of the building. Directs staff and contractors in the performance of maintenance and repairs. Delivers a triple A level of facilities services, in keeping with Hines quality standards, ensuring tenant and public safety. Work shall include but is not necessarily bound by the following:   - Monitors physical operation of building systems/equipment (including related software); ensures systems operating within specified tolerances; maintains/updates daily reporting logs; repairs equipment, directs repair of, or obtains quotes from contractors to perform repairs; Ensures building runs with energy control and tracking to ensure...

As a Building Operator with Hines, you will be responsible for operating and maintaining all building equipment and systems in a manner ensuring all Hines quality standards are upheld. Ensure that the tenants have a safe and comfortable work environment associated with a AAA building. Responsibilities include, but are not limited to:   - Respond to tenant service requests (such as heating/cooling calls) and emergencies, in a professional manner - Perform daily rounds and log readings - Review and complete daily entries into engineer's log - Complete preventive/demand maintenance tasks on HVAC, plumbing mechanical and life safety systems input data histories into CMMS - Start-up/shutdown and operation...

As a Part-Time Concierge for Multifamily with Hines, you will be responsible for organizing, coordinating, and implementing various resident services and programs. You will act as the point of contact for residents. Responsibilities include, but are not limited to:   - Welcome new residents and guests and ensure that prospects and visitors are comfortable as they wait - Support residents with use of luggage carts - Monitor guest traffic and parking garage for team members and vendors - Monitor security cameras and fire alarm panel - Answer phone calls, transfer calls to appropriate reference points, and assist with completed request call backs - Ensure packages are delivered and document as well...

The role will be based in our head office in Covent Garden and is that of an Associate Director. The role will consist of the management of predominately Central London multi-let offices and the successful candidate should have the experience and skills to run the instructions independently taking full ownership of all aspects of day-to-day property management, delivery of property management services and client care. The team is led by a Director who will maintain oversight and support, as required. Graduates and a Property Administrator support the wider team.   - Ensure that all properties within the portfolio are managed effectively and efficiently and to ensure that value is maximised,...

As an Apartment Maintenance Supervisor with Hines, you will be responsible for overseeing and coordinating all mechanical and technical support for the property with limited direct supervision.  You will ensure the building and all areas in the property meet the Hines standard for appearance, safety, cleanliness, and overall functionality. Responsibilities include, but are not limited to:   - Provides leadership and support to team members, ensuring each role has the tools and resources to meet and/or exceed their expectations.  Promotes a collaborative, team work mindset. - Manage the completion of all work orders generated from resident requests - Actively ensure routine upkeep on the property is...

As a Lead Engineer with Hines, you will operate and maintain all building systems, troubleshoot operations failures and re-establish building services; act as building systems expert in recognizing deficiencies in current systems, and understand and explain the impact of implementing changes to current systems or installation of new systems. You will also lead a crew in day-to-day operations and maintenance responsibilities, including scheduling personnel and tracking/reporting budgeted and unbudgeted expenses. Responsibilities include, but are not limited to:   - Perform general maintenance and repairs on all mechanical, electrical, plumbing and HVAC systems including, but not limited to pumps, chillers, boilers, air...

The role will be based in our Telford office and is that of a Senior Surveyor. The role itself will be to manage all aspects of day-to-day property management and delivery of property management services across a regional portfolio comprising but not restricted to light industrial and retail parks. The individual will be expected to:   - Ensure that all properties within the portfolio are managed effectively and efficiently and to ensure that value is maximised, voids kept to a minimum and Client’s objectives achieved. - Manage the collection of rents, service charges and insurance - Ensure that service charge budgets and reconciliations are correct and produced in a timely manner. - Make certain that...

*Looking for an experienced Assistant Property Manager or Senior Property Administrator for our brand new, luxury lease-up, West House, in the King’s West neighborhood*   As an Assistant Property Manager with Hines, you will be responsible for supporting and assisting the Property Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports.    - Promotes resident and customer satisfaction and retention by responding to inquiries, complaints, questions, and requests in a timely and professional manner, and...

As a Leasing Professional - Residential with Hines, you will be responsible for partnering with the team pertaining to the property’s marketing, advertising, and sales activities. You will also provide resident satisfaction throughout the term of the lease and secure resident lease renewals. Responsibilities include, but are not limited to:   - Conduct property tours to future residents and visitors - Process documentation such as credit screening, criminal background checks, lease and move in packages and lease signing - Inspect apartments prior to occupancy and ensure the apartment is in excellent condition prior to move in - Develop marketing plans with the goal to sustain occupancy as well as...

The Managing Director, Global Property Marketing will define and execute the strategic vision for property marketing across our global portfolio of commercial and residential assets. This leader will drive comprehensive go-to-market strategies designed to attract and retain tenants, enhance asset value, and optimize leasing performance.   In this role, the Managing Director will build and scale an in-house property marketing function, aligning acquisition, development, and tenant engagement strategies with the firm’s overarching business objectives. Operating within a complex, matrixed organization, this individual will streamline processes, elevate digital and campaign infrastructure, and foster...

As a Leasing Professional - Multifamily with Hines, you will be responsible for partnering with the team pertaining to the property’s marketing, advertising, and sales activities. You will also provide resident satisfaction throughout the term of the lease and secure resident lease renewals. Responsibilities include, but are not limited to:   - Conduct property tours to future residents and visitors - Process documentation such as credit screening, criminal background checks, lease and move in packages and lease signing - Inspect apartments prior to occupancy and ensure the apartment is in excellent condition prior to move...

As a Senior Analyst – Investor Services with Hines, you will be part of the global Investor Services team, within the Hines Investment & Strategy platform. You will be part of a team providing support to the Institutional Investor Solutions (IIS) business, and will support Hines’ capital raising efforts within the pre-commitment stage of investor engagement. You will partner with other members of the Investor Services team to provide the support necessary to market the firm’s products and platform.   - Act as a generalist within the team to flex between due diligence matters and sales support. The following responsibilities are a representative sample: -

As an Analyst / Senior Analyst – Investor Services with Hines, you will be part of the global Investor Services team, within the Hines Investment & Strategy platform. You will be part of a team providing support to the Institutional Investor Solutions (IIS) business, and will support Hines’ capital raising efforts within the pre-commitment stage of investor engagement. You will partner with other members of the Investor Services team to provide the support necessary to market the firm’s products and platform.   - Act as a generalist within the team to flex between due diligence matters and sales support. The following responsibilities are a representative sample: -