This position is responsible for the day-to-day operation and maintenance of the building. Directs staff and contractors in the performance of maintenance and repairs. Delivers a triple A level of facilities services, in keeping with Hines quality standards, ensuring tenant and public safety. Work shall include but is not necessarily bound by the following:   - Monitors physical operation of building systems/equipment (including related software); ensures systems operating within specified tolerances; maintains/updates daily reporting logs; repairs equipment, directs repair of, or obtains quotes from contractors to perform repairs; Ensures building runs with energy control and tracking to ensure...

As a Building Operator with Hines, you will be responsible for operating and maintaining all building equipment and systems in a manner ensuring all Hines quality standards are upheld. Ensure that the tenants have a safe and comfortable work environment associated with a AAA building. Responsibilities include, but are not limited to:   - Respond to tenant service requests (such as heating/cooling calls) and emergencies, in a professional manner - Perform daily rounds and log readings - Review and complete daily entries into engineer's log - Complete preventive/demand maintenance tasks on HVAC, plumbing mechanical and life safety systems input data histories into CMMS - Start-up/shutdown and operation...

As a Applications Support Specialist with Hines, you will be responsible for providing support for both domestic and international users of the Hines financial systems, troubleshooting issues, installing and configuring applications, and provide users training and guidance.   This position is a member of the Application Support Team reporting directly to the Director, Integrated Technology Solutions and Support.   - Provide end-user support for both domestic and international users of the Hines financial systems, assisting with application-related challenge - Communicate application problems and issues to key stakeholders, including management, development...

As a Service Technician at Hines, you will be responsible for overseeing technical and mechanical work of the Community to meet the standards of Hines. Responsibilities include, but are not limited:    - Complete assigned work orders generated from requests in a timely manner - Oversee the property grounds and other amenities by performing general cleaning such as trash and debris disposal, pressure wash breezeways and pool areas, and painting curbs and signage as needed - Be proactive in diagnosing the issues with the property and provide solutions that are in accordance with established Hines policies, standards, and code...

The Mid West Lead, IT Support Analyst is responsible for providing high-level and efficient end-user support in the use of technology and applications within the Hines domain. They will provide white-glove support to the executive staff in the Hines Chicago office including hands on training and assistance with all implemented technologies.  The Lead IT Support Analyst person will resolve issues where possible and will coordinate the resolution of more complex problems with other groups in the IT department. Includes hands-on (remote access) and phone/chat support. This position is full time and onsite in Chicago. Four days a week in the office and one day work from home.   Helpdesk...

As a Part-Time Concierge for Multifamily with Hines, you will be responsible for organizing, coordinating, and implementing various resident services and programs. You will act as the point of contact for residents. Responsibilities include, but are not limited to:   - Welcome new residents and guests and ensure that prospects and visitors are comfortable as they wait - Support residents with use of luggage carts - Monitor guest traffic and parking garage for team members and vendors - Monitor security cameras and fire alarm panel - Answer phone calls, transfer calls to appropriate reference points, and assist with completed request call backs - Ensure packages are delivered and document as well...

The role will be based in our head office in Covent Garden and is that of an Associate Director. The role will consist of the management of predominately Central London multi-let offices and the successful candidate should have the experience and skills to run the instructions independently taking full ownership of all aspects of day-to-day property management, delivery of property management services and client care. The team is led by a Director who will maintain oversight and support, as required. Graduates and a Property Administrator support the wider team.   - Ensure that all properties within the portfolio are managed effectively and efficiently and to ensure that value is maximised,...

As an Apartment Maintenance Supervisor with Hines, you will be responsible for overseeing and coordinating all mechanical and technical support for the property with limited direct supervision.  You will ensure the building and all areas in the property meet the Hines standard for appearance, safety, cleanliness, and overall functionality. Responsibilities include, but are not limited to:   - Provides leadership and support to team members, ensuring each role has the tools and resources to meet and/or exceed their expectations.  Promotes a collaborative, team work mindset. - Manage the completion of all work orders generated from resident requests - Actively ensure routine upkeep on the property is...

As a Concierge – Multifamily with Hines, you will be responsible for organizing, coordinating, and implementing various resident services and programs. You will act as the point of contact for residents. Responsibilities include, but are not limited to:   - Welcome new residents and guests and ensure that prospects and visitors are comfortable as they wait - Create a welcoming environment for all residents, guests, and short-term stay guests - Support residents with use of luggage carts - Make reservations for residents as needed - Monitor guest traffic and parking garage for team members and vendors - Maintain parking validation log - Monitor security cameras and fire alarm...

As a Lead Engineer with Hines, you will operate and maintain all building systems, troubleshoot operations failures and re-establish building services; act as building systems expert in recognizing deficiencies in current systems, and understand and explain the impact of implementing changes to current systems or installation of new systems. You will also lead a crew in day-to-day operations and maintenance responsibilities, including scheduling personnel and tracking/reporting budgeted and unbudgeted expenses. Responsibilities include, but are not limited to:   - Perform general maintenance and repairs on all mechanical, electrical, plumbing and HVAC systems including, but not limited to pumps, chillers, boilers, air...

The role will be based in our Telford office and is that of a Senior Surveyor. The role itself will be to manage all aspects of day-to-day property management and delivery of property management services across a regional portfolio comprising but not restricted to light industrial and retail parks. The individual will be expected to:   - Ensure that all properties within the portfolio are managed effectively and efficiently and to ensure that value is maximised, voids kept to a minimum and Client’s objectives achieved. - Manage the collection of rents, service charges and insurance - Ensure that service charge budgets and reconciliations are correct and produced in a timely manner. - Make certain that...

*Looking for an experienced Assistant Property Manager or Senior Property Administrator for our brand new, luxury lease-up, West House, in the King’s West neighborhood*   As an Assistant Property Manager with Hines, you will be responsible for supporting and assisting the Property Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports.    - Promotes resident and customer satisfaction and retention by responding to inquiries, complaints, questions, and requests in a timely and professional manner, and...

As a Leasing Professional - Residential with Hines, you will be responsible for partnering with the team pertaining to the property’s marketing, advertising, and sales activities. You will also provide resident satisfaction throughout the term of the lease and secure resident lease renewals. Responsibilities include, but are not limited to:   - Conduct property tours to future residents and visitors - Process documentation such as credit screening, criminal background checks, lease and move in packages and lease signing - Inspect apartments prior to occupancy and ensure the apartment is in excellent condition prior to move in - Develop marketing plans with the goal to sustain occupancy as well as...

The Managing Director, Global Property Marketing will define and execute the strategic vision for property marketing across our global portfolio of commercial and residential assets. This leader will drive comprehensive go-to-market strategies designed to attract and retain tenants, enhance asset value, and optimize leasing performance.   In this role, the Managing Director will build and scale an in-house property marketing function, aligning acquisition, development, and tenant engagement strategies with the firm’s overarching business objectives. Operating within a complex, matrixed organization, this individual will streamline processes, elevate digital and campaign infrastructure, and foster...

As a Leasing Professional - Multifamily with Hines, you will be responsible for partnering with the team pertaining to the property’s marketing, advertising, and sales activities. You will also provide resident satisfaction throughout the term of the lease and secure resident lease renewals. Responsibilities include, but are not limited to:   - Conduct property tours to future residents and visitors - Process documentation such as credit screening, criminal background checks, lease and move in packages and lease signing - Inspect apartments prior to occupancy and ensure the apartment is in excellent condition prior to move...

As a Senior Analyst – Investor Services with Hines, you will be part of the global Investor Services team, within the Hines Investment & Strategy platform. You will be part of a team providing support to the Institutional Investor Solutions (IIS) business, and will support Hines’ capital raising efforts within the pre-commitment stage of investor engagement. You will partner with other members of the Investor Services team to provide the support necessary to market the firm’s products and platform.   - Act as a generalist within the team to flex between due diligence matters and sales support. The following responsibilities are a representative sample: -

As an Analyst / Senior Analyst – Investor Services with Hines, you will be part of the global Investor Services team, within the Hines Investment & Strategy platform. You will be part of a team providing support to the Institutional Investor Solutions (IIS) business, and will support Hines’ capital raising efforts within the pre-commitment stage of investor engagement. You will partner with other members of the Investor Services team to provide the support necessary to market the firm’s products and platform.   - Act as a generalist within the team to flex between due diligence matters and sales support. The following responsibilities are a representative sample: -

The Managing Director – Property Management manages client relationships, owner and tenant, acting as a trusted advisor and strategic thought leader to grow business relationships and portfolio revenues within a respective market.  Ensures alignment with Americas Management Services offerings to maximize customer satisfaction and value creation and ensure excellence and consistency in operational delivery. Provides direction and oversight to management services teams of larger, more complex portfolios to positively contribute and comprehensively manage the fulfillment of our commitment to their respective clients.   Strategy - Tracking and elevating within the Americas...

As a Private Wealth Consultant with Hines, you will maintain and develop relationships with the financial advisory community in an effort to drive assets under management and initiatives in a respective territory. The Private Wealth Consultant will add value to brokerage and advisory clients, exceed sales goals, and actively engage in becoming a student of the business. The Private Wealth Consultant will work effectively as a partner of the Private Wealth Regional Leader and Associate Leader, as part of a 3-person team, driving and executing all strategic initiatives. Responsibilities include, but are not limited to:    - Develop and implement plans. - Make...

As a Receptionist with Hines, the primary function is to perform reception tasks and assist Office Management. Responsibilities include, but are not limited to:    - Move-in and move-out practices, ensuring a quality welcome for tenants. - Site inspection of the structure for tenants. - Structure tour of the shared areas (e.g. gym order, coworking, bike room) and their good maintenance. - Organize and supervise the shared areas. - Use of the PMS and support in the implementation of the PMS itself and the App. - Creation and coordination of events within the structure. - On-site marketing support for activities/communications/branding. - Finance side support for reviewing tenant...