As a Director of Account Management with Hines, you will facilitate the day-to-day relationship between Hines and the client, acting as a trusted advisor and strategic thought leader to efficiently grow to scale as the business expands. The Account Director will ensure alignment between the account organization and other disciplines (e.g., Facilities, Property & Engineering) within Hines both internally and externally to ensure the delivery of best-in-class operations. This is accomplished by providing direction and oversight to individuals and the account team to comprehensively manage the fulfillment of Hines’ commitment to the client. The Account Director is required to develop and foster senior level client relations as part of creating and presenting...

Role Profile   This role might suit someone who is friendly, reliable and has great attention to detail. This new and exciting opportunity is tailored towards someone who is looking to join an award winning student accommodation platform and work alongside a like-minded team. To support our sales & leasing, provide best in class customer service and administrative support to the aparto team. Responsibilities include, but are not limited to:   - To manage all general student related queries and correspondence - To provide weekly performance updates to the management team -

As an Operations Engineer with Hines, you will maintain basic operation and maintenance of all building equipment and systems by routinely reviewing operating conditions and established programs with Supervisor to understand and resolve any abnormal operating issues. Responsibilities include, but are not limited to: - Perform preventative maintenance work on mechanical, electrical, plumbing, and HVAC related equipment. - Troubleshoot operations failures and re-establish building services under minimal...

As a Maintenance Technician with Hines, you play an essential role in maintaining occupier space. The Maintenance Technician is responsible for performing minor repairs and identifying any other repairs or improvements needed. You will promote a positive workplace experience through organizing common spaces, assisting with occupant moves and events, and provide additional support as necessary. Responsibilities include, but are not limited to:    Facilities Requests - Perform day-to-day repairs, maintenance, and replacement of mechanical components including culinary equipment, beverage machines, and filter changes. - Respond to and resolve assigned work...

As an Operations Engineer with Hines, in addition to operating and maintaining all building equipment and systems, troubleshoots operations failures and re-establishes building services with minimal supervisory assistance. Responsibilities include, but are not limited to:    - Perform preventative maintenance work on mechanical, electrical, plumbing and HVAC related equipment - Troubleshoot operations failures and re-establish building services under minimal supervision - Supervise maintenance work as needed

As an Engineering Manager with Hines, you will plan, coordinate, and manage all mechanical operations, maintenance, energy management programs, and employee development programs to Hines quality standards and property operating objectives. Provide direct supervision of the engineering staff. Responsibilities include, but are not limited to:    - Direct and oversee all building maintenance and operations. - Recommend appropriate staffing levels and hire, supervise and coordinate activities of engineering staff while assuring compliance to Hines standards. - Direct and maintain an effective operation and general maintenance program with accurate, up-to-date records including, but not limited to HVAC, MEP,...

As a Management Assistant with Hines, you will provide administrative support to a team or department. Responsibilities include, but are not limited to:    - Respond to tenant questions and requests via phone, email, and ticketing system - Maintain calendars and coordinate meetings and special events for multiple teams - Code invoices - Assist with projects as assigned by Property Manager, Engineering Manager, and Property Accountant - Provide great customer service in a dynamic, fast paced environment

As an Assistant Property Manager with Hines, you will assist in providing day-to-day operations management of the property while emphasizing positive response to concerns of tenants and meet the investment objectives of the owner. Responsibilities include, but are not limited to:    - Develop and maintain ethical, professional, and courteous relations with contractors and tenants - Assist with the management and development of all property personnel - Handle the administration and vendor management of all activities related to the physical operation of the property - Manage fiscal activities of...

As the Property Manager with Hines, you will provide day-to-day operations management of the property while emphasizing positive response to concerns of tenants and meet the investment objectives of the owner. Responsibilities include, but are not limited to:    - Develop and maintain ethical, professional, and courteous relations with contractors and tenants - Manage and develop all property personnel - Train, mentor and continually develop Assistant Property Managers - Negotiate contracts and supervise all contractor services related to the physical  operation of the...

As the Property Manager with Hines, you will provide day-to-day operations management of the property while emphasizing positive response to concerns of tenants and meet the investment objectives of the owner. Responsibilities include, but are not limited to:    - Develop and maintain ethical, professional, and courteous relations with contractors and tenants - Manage and develop all property personnel - Train, mentor and continually develop Assistant Property Managers - Negotiate contracts and supervise all contractor services related to the physical  operation of the...

As an Assistant Property Manager with Hines, you will assist in providing day-to-day operations management of the property while emphasizing positive response to concerns of tenants and meet the investment objectives of the owner. Responsibilities include, but are not limited to:    - Develop and maintain ethical, professional, and courteous relations with contractors and tenants - Assist with the management and development of all property personnel - Handle the administration and vendor management of all activities related to the physical operation of the property - Manage fiscal activities of...

As a Tenant Service Coordinator with Hines, you will coordinate the day-to-day delivery of property services to the tenants while emphasizing a positive response to tenant concerns. Responsibilities include, but are not limited to:    - Manages assigned service contracts and projects under Assistant Property Manager supervision. - Assists Security Staff when needed. - Monitors Dock log regarding deliveries and coordinates information flow between security, engineering, construction manager, and tenant. - Assist Property Manager and Project Accountant on collection efforts for tenant...

As the Senior Community Manager - Multifamily with Hines, you will be responsible for managing the daily operations of an assigned property including managing the team members and daily activities, achieving established budgeted financial and operational goals, and ensuring that the operation of the property complies with Hines’s policies and procedures. Responsibilities include, but are not limited to:   - Provides input into the development of budgets for the property by analyzing and evaluating financial statements, reviewing current and projected marketing information, and accessing operational reports that establish historic and predict performance patterns. - Meets targeted revenues by setting rent rates,...

As an Assistant Service Supervisor – Multifamily with Hines, you will be responsible for overseeing technical and mechanical work of the property to meet the standards of Hines. Responsibilities include, but are not limited to:   - Provide leadership and support to team members. Promote a collaborative, team work mindset. - Acts as the Service Supervisor in the absence of the Supervisor by organizing and delegating daily work. - Complete assigned work orders generated from requests for service in a timely manner - Oversee the property grounds and other amenities by performing general cleaning...

As a Service Technician - Multifamily with Hines, you will be responsible for overseeing technical and mechanical work of the property to meet the standards of Hines. Responsibilities include, but are not limited:    - Complete assigned work orders generated from requests for service in a timely manner - Oversee the property grounds and other amenities by performing general cleaning such as trash and debris disposal, pressure wash breezeways and pool areas, and painting curbs and signage as needed - Be proactive in diagnosing the issues with the property and provide solutions that are in accordance with established Hines...

As a Senior Service Supervisor - Multifamily with Hines, you will be responsible for overseeing and coordinating all mechanical and technical support for the property with limited direct supervision.  You will ensure the building and all areas in the property meet the Hines standard for appearance, safety, cleanliness, and overall functionality. Responsibilities include, but are not limited to:   - Provides leadership and support to team members, ensuring each role has the tools and resources to meet and/or exceed their expectations.  Promotes a collaborative, team work mindset - Manage the completion of all work orders generated from resident requests - Actively ensure routine upkeep on the property is...

As a Resident Services Coordinator – Multifamily with Hines, you will play an integral role in demonstrating a 5-star resident and guest service experience in every interaction. You will exemplify extraordinary customer service skills as you provide prompt response and showcase your vast knowledge of local entertainment and restaurant venues. Your possessing of in-depth familiarity of the local businesses will be vital to your success. Reporting to the Property Manager, while working closely with the on-site Marketing Manager, and the Hines Community Manager, the Resident Services Coordinator - Multifamily is insightful, helpful, and understands the value of good service. Responsibilities include, but are not limited to: 

As an Assistant Community Manager - Multifamily with Hines, you will be responsible for supporting and assisting the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports. Responsibilities include, but are not limited to:   - Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and reconciling bank accounts, preparing financial reports, and processing invoices and payables - Reviews resident files and accounting records, communicates with residents...

As a Leasing Professional - Multifamily with Hines, you will be responsible for partnering with the team pertaining to the property’s marketing, advertising, and sales activities. You will also provide resident satisfaction throughout the term of the lease and secure resident lease renewals. Responsibilities include, but are not limited to:   - Conduct property tours to future residents and visitors - Process documentation such as credit screening, criminal background checks, lease and move in packages and lease signing - Inspect apartments prior to occupancy and ensure the apartment is in excellent condition prior to move in - Develop marketing plans with the goal to sustain occupancy as well as...

The Senior Analyst of Financial Planning & Analysis will play a key role in the financial and strategic analysis to support the management of Hines corporate operations. This role involves executing the budget and forecast process, assisting with benchmarking analysis and cost allocations, and preparing annual plan presentations. The Senior Analyst will join a growing team responsible for monthly and quarterly financial reporting and analysis of financial results. Extensive interaction with executive leadership, geographic leads, and other partners is also a key aspect of this role. This position is based in Houston, TX. Responsibilities include, but are not limited to:   - Lead the development of...