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As a Tenant Service Coordinator with Hines at Atlantic Station, you will coordinate the day-to-day delivery of property services to the tenants and Members. Responsibilities include, but are not limited to:
- Manages assigned service contracts and projects with directions from Property Managers.
- Conducts monthly property inspection reports.
- Monitors access logs regarding vendor work and coordinates information flow between security, engineering, construction manager, and tenant/Members.
- Assists Property Managers and Project Accountants in all aspects of financial management, i.e. invoice coding, monthly accruals, reforecasting, collections, etc.
- Coordinates tenant/Member meetings,...
*Position will work between Centerville, VA & Ashburn, VA*
As a Multisite Service Technician - Multifamily with Hines, you will be responsible for overseeing the quality standards of the vacant units are in market ready conditions that meet the Hines standard. You will perform technical and mechanical duties as needed. Responsibilities include, but are not limited to:
- Actively complete all repairs, improvements, and preventative maintenance tasks for apartment homes prior to resident occupation, as well as verify the property is maintained to standards.
- Assist in maintaining property, including grounds, common areas, and...
As a Service Supervisor with Hines, you will be responsible for overseeing and coordinating all mechanical and technical support for Residences on the Avenue - a luxury, mixed-use Community in downtown DC. You will ensure the building and all areas in the property meet the Hines standard for appearance, safety, cleanliness, and overall functionality. Responsibilities include, but are not limited to:
- Provides leadership and support to team members, ensuring each role has the tools and resources to meet and/or exceed their expectations. Promotes a collaborative, teamwork mindset
- Manage the completion of all work orders generated from resident requests
- Actively ensure routine upkeep on the property is...
Role Profile
As a Maintenance Operative at aparto, you will take ownership of ensuring the safety, comfort, and quality of our student homes at our Brigg Point property. You are pivotal in maintaining our facilities to the high standards expected by our residents. You will have the opportunity to develop in your role with the support and guidance of our General Manager. Responsibilities include, but are not limited to:
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General Repairs: Taking ownership of all general repair tasks to maintain the condition and functionality of student accommodations, in line with health and safety...
As a Senior Engineering Manager for Hines, a candidate must possess the skills to read and interpret drawings, schematics, and basis of design documents. Manage electrical engineering and MEP commissioning projects. Act as a trusted advisor to clients and team members. Direct and oversee subcontractors. Experience with building power distribution as well as critical mission facilities systems, including paralleling switchgears, utility switchgears, transformers, UPS, ATS/STS, battery strings, generators. Expertise in preparing technical documentation, Method of Procedures and testing services. Proficient in conducting all phases of equipment testing and integrated system testing (IST). Keep records and documents organized and ready to help manage critical...
As an Associate - Investor Relations (German-speaking) with Hines, you will support Hines’ global client servicing efforts with a focus on investor relations for current institutional, high net worth and family office investors in the EMEA region. You will work closely with and support the Managing Director of Investor Relations to respond to current investor inquiries to enhance client satisfaction and retention. You will be part of a team providing exceptional service to our investors across the Hines platform. Responsibilities include, but are not limited to:
- Support Investor Relations team in operational and daily business matters.
- Effectively communicate specific details about Hines’ past,...
As Manager – Property Marketing, Brand & Performance with Hines, you will support the formulation and execution of Hines’ national marketing strategies by developing and implementing programs and initiatives for properties within the portfolio, creating tactical advertising and marketing strategies to support each individual property, and integrating media and property marketing technologies that enhance the visibility and presence of each community.
You will work closely with local project and regional development and operations teams to create a clear vision and marketing strategy for each asset, tailored to each specific local audience, while simultaneously aligning the properties with...
As the Management Assistant or Administrative Assistant with Hines, you will provide advanced administrative and clerical support to ensure the smooth operation of an assigned area. This position will support multiple individuals. Responsibilities include, but are not limited to:
- Serve as the administrative support to assigned team members by coordinating, facilitating, and communicating their individual, group, and company-wide activities.
- Manage daily executive calendar while prioritizing inquiries and trouble-shooting conflicts; make judgements and recommendations to ensure smooth day-to-day engagements.
- Provide administrative assistance, such as writing and editing e-mails, drafting memos, and...
In this role, which is part of the Americas Management Services Sourcing Platform Team, the Sourcing Manager will primarily support the development and expansion of our strategic and national vendor partnerships. The position contributes to the success of the Sourcing Platform by negotiating contracts that support company goals, deliver value and reduce our operating expenses. Near term, the position will also support efforts to expand use of our Source-to-Pay tool and assist with completing implementation of our new supplier screening and risk management program.
Note: This is an individual contributor role, with no direct reports.
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As a Facilities Technician with Hines, you will assist in the support, safety and maintenance programs of client facilities for the assigned project location under limited supervision of the Facilities Services Manager. Responsibilities include, but are not limited to:
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Establish and maintain good client relations and client satisfaction by aiding and assisting clients and contractors as needed while utilizing independent judgment at times.
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Act as a team member and maintain close working relationships with onsite client support teams, onsite client management, and all other Hines personnel associated with the account.
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Provide...
As the Senior Facilities Technician with Hines, you will assist in the support, safety and maintenance programs of client facilities for the assigned project location, including the supervision of other Facilities Maintenance staff at the assigned location, under limited supervision of the Facilities Services Manager. Responsibilities include, but are not limited to:
- Establish and maintain good client relations and client satisfaction by aiding and assisting clients and contractors as needed while utilizing independent judgment at times.
- Act as a team member and maintain close working relationships with onsite client support teams, onsite client management, and all other Hines personnel associated with the...
As a Maintenance Engineer with Hines, you will maintain basic operation and maintenance of all building equipment and systems by routinely reviewing operating conditions and established programs with Supervisor to understand and resolve any abnormal operating issues. Responsibilities include, but are not limited to:
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Perform preventive maintenance and repairs on all mechanical, electrical, plumbing and HVAC systems including, but not limited to pumps, chillers, boilers, air compressors and air handling units.
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Make adjustments and changes to HVAC and related equipment in order to maintain established operating criteria within the guidelines set forth by the...
Role Profile
Based in our Milan Student Accomodation, the Receptionist is a key role for the success of our residences. You’ll be part of the exciting opening of a market leading aparto Student Housing. Just as important: you are responsible for every aspect of the aparto guest stay during your shift.
You operate mainly in the reception area where you are open and available with a friendly smile to meet all the needs of students and the questions of new potential guests. This goes way beyond old school reception duties: you and your team members are the aparto’s super-skilled hosts and responsible for the entire aparto guest experience.
As a Grounds Technician - Multifamily with Hines, you will be responsible for ensuring the property is well maintained and standards are met regarding the grounds and amenities. You will also provide support to the service team members as needed.
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Examines the property to remove litter, debris and other items ensuring the area is always clean and orderly
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Inform appropriate contacts and supervisors of any potential hazards and other harmful situations to residents, team members and guests
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Remove trash debris from apartments prior to the occupancy as well as clean and maintain the areas as needed
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As a Tenant Revenue Coordinator with Hines, you will manage our accounts receivables efficiently, ensuring timely tenant collections, and maintaining healthy cash flow for the property. In addition, this role is essential to optimizing our revenue streams (i.e., private event & sponsorship revenue) and supporting accurate financial reporting, and supporting the overall incremental revenue growth targets of the property/Hines. The goal of this position is to improve our financial operations, reduce outstanding aged receivables, and support the property’s financial stability. Further, we aim to enhance our payables management processes and improve our financial accuracy. Responsibilities include, but are not limited to:
Role Profile
As an Assistant General Manager at aparto, you play a pivotal role in ensuring the success of our student communities. You'll work closely with the General Manager to oversee daily operations, ensuring smooth running of the property. You will lead a diverse team consisting of Sales and Service Assistant, Maintenance and Housekeeping. The role carries a high level of personal responsibility, including ensuring the property is health and safety compliant, overseeing budgets, managing positive relationships with stakeholders such as parents and universities, promoting aparto as the preferred student housing choice.
- As an Assistant...
This position is responsible for the day-to-day operation and maintenance of the building. Directs staff and contractors in the performance of maintenance and repairs. Delivers a triple A level of facilities services, in keeping with Hines quality standards, ensuring tenant and public safety. Work shall include but is not necessarily bound by the following:
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Monitors physical operation of building systems/equipment (including related software); ensures systems operating within specified tolerances; maintains/updates daily reporting logs; repairs equipment, directs repair of, or obtains quotes from contractors to perform repairs; Ensures building runs with energy control and tracking to ensure...
As a Building Operator with Hines, you will be responsible for operating and maintaining all building equipment and systems in a manner ensuring all Hines quality standards are upheld. Ensure that the tenants have a safe and comfortable work environment associated with a AAA building. Responsibilities include, but are not limited to:
- Respond to tenant service requests (such as heating/cooling calls) and emergencies, in a professional manner
- Perform daily rounds and log readings
- Review and complete daily entries into engineer's log
- Complete preventive/demand maintenance tasks on HVAC, plumbing mechanical and life safety systems input data histories into CMMS
- Start-up/shutdown and operation...
As a Applications Support Specialist with Hines, you will be responsible for providing support for both domestic and international users of the Hines financial systems, troubleshooting issues, installing and configuring applications, and provide users training and guidance.
This position is a member of the Application Support Team reporting directly to the Director, Integrated Technology Solutions and Support.
- Provide end-user support for both domestic and international users of the Hines financial systems, assisting with application-related challenge
- Communicate application problems and issues to key stakeholders, including management, development...
As the Senior or Lead Application Support Specialist with Hines, you will be responsible for providing support for both domestic and international users of the Hines financial systems. The candidate will act as the first phase support. Awareness of the Hines business verticals and interacting with networking and infrastructure teams to support the users holistically will be key components to success.
This position is a member of Application Support Team reporting directly to the Director, Integrated Technology Solutions and Support. Responsibilities include, but are not limited to:
- Provide end-user support for both domestic and international users of the...