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Role Profile
As General Manager you will lead your team to create positive, memorable experiences for our residents while ensuring that properties meet operational, financial, and business performance goals. You will champion and execute company strategies related to property management operations, driving improvement and operational excellence.
- Lead and provide forward-thinking direction for regional teams in each student accommodation location.
- Project manage all new refurbishments and operational change projects across sites, ensuring all involved have clear direction and...
As the Manager – Workplace Services, you will play a critical role in supporting Hines corporate offices throughout the Americas by overseeing daily service delivery and maintaining safe, functional, and community-oriented environments. This role will serve as a subject matter expert and oversee asset and equipment management, office improvement projects, and site budgets as well as integrate and oversee the deployment of partner programs including workplace experience and health and safety. The Manager is responsible for leading matrixed site teams, managing projects, managing vendors, and ensuring compliance with service standards and performance metrics. Responsibilities include, but are not limited to:
The Maintenance Engineer supports the operational excellence of a mixed-use property featuring retail and Class A office space. Reporting to the Assistant Manager - Engineering, this role ensures building systems operate efficiently, maintenance tasks are completed on schedule, and tenant needs are addressed promptly. The position requires technical expertise, strong communication skills, and the ability to balance priorities across diverse space types while upholding Hines’ standards for safety, sustainability, and tenant experience. Responsibilities include, but are not limited to:
- Perform preventive maintenance and repairs on mechanical, electrical, plumbing, and HVAC systems, including pumps, chillers,...
We are seeking a highly organized and proactive Executive Assistant to support the Co-Heads of Investment Management (based in the U.S. and Singapore) and the Chief Operating Officer-Investment and Strategy (based in London). This London-based role is critical for managing European scheduling and coordination, ensuring seamless support across global time zones.
Hours are 9:00am to 6:00pm Monday to Friday. Occasionally, irregular hours may be required and flexibility with regard to arriving before 9:00am and/or staying beyond 6:00pm is essential.
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Manage complex calendars across multiple time zones, including liaising with internal and...
The Technical Manager will be part of the Management Services department and will work closely together with various internal teams. Consequently covering a broad range of topics and enjoying a wide exposure to the organisation. She / he will be part of the growing Hines Netherlands team which currently encompasses about 30 individuals. The continued growth of the assets under management has brought about the need for this hire. Responsibilities include, but are not limited to:
- To maintain Hines buildings (supported by local facility management teams) to good standards, meeting statutory requirements, befitting the fund strategy
- Executing Hines global ESG strategy;
- Contributing to the...
*Job title will be based on experience.*
As a Building or Operations Engineer with Hines, you will operate and maintain all building equipment and systems. Responsibilities include, but are not limited to:
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Perform preventative maintenance work on mechanical, electrical, plumbing, and HVAC related equipment.
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Troubleshoot operations failures and re-establish building services under minimal supervision.
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Supervise maintenance work as needed.
As a global leader in real estate investment, development, and property management, Hines is committed to delivering exceptional tenant experiences and sustainable operations. We are seeking an Assistant Manager of Engineering to oversee building operations for a mixed-use property featuring retail and Class A office space in Carmel, IN. This role ensures all maintenance activities are completed on time, meet quality standards, and align with budgetary guidelines while supporting Hines’ commitment to innovation and operational excellence. Responsibilities include, but are not limited to:
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Troubleshoot and resolve maintenance issues promptly, determining the most efficient course of...
As a Resident Services Coordinator at Center Place with Hines, you will play an integral role in demonstrating a 5-star resident and guest service experience in every interaction. You will exemplify extraordinary customer service skills as you provide prompt responses and showcase your vast knowledge of local entertainment and restaurant venues. Your possessing of in-depth familiarity of the local businesses will be vital to your success. Reporting to the Community Manager, the Resident Services Coordinator is insightful, helpful, and understands the value of good service.
- Handles and resolves customer complaints. If unable to resolve independently, acts as a liaison with Management team to resolve...
Hines Immobilien GmbH is looking to strengthen its finance team at its Berlin office as soon as possible with a full-time Financial Controller (m/f/d).
- Act as the interface between the external rent and financial accounting departments of the property managers and the respective investors
- Review external monthly accounting data, annual financial statements, and variance analyses, including comments
- Cash management/reporting
- Act as the contact person for annual auditors and tax advisors (preparation and review of advance VAT returns and tax returns)
- Assistance in the preparation and review of business plans
- Support and contact person for the operational asset managers
As a Maintenance Technician at Hines, you will be responsible for overseeing technical and mechanical work of the property to meet the standards of Hines. Responsibilities include, but are not limited to:
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Complete assigned work orders generated from requests for service in a timely manner
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Oversee the property grounds and other amenities by performing general cleaning such as trash and debris disposal, pressure wash breezeways and pool areas, and painting curbs and signage as needed
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Be proactive in diagnosing the issues with the property and provide solutions that are in accordance with established Hines policies,...
As an Administrative Assistant for Property Management with Hines, you will provide advanced administrative support to a team or department. Responsibilities include, but are not limited to:
- Respond to tenant questions and requests via phone, email, and ticketing system
- Maintain calendars and coordinate meetings and special events for multiple teams
- Code invoices
- Assist with projects as assigned by Property Manager, Engineering Manager, and Property Accountant
- Provide great customer service in a dynamic, fast paced environment
- Manage Conference Room reservation book
- Nexus: Creates purchase order requests for facilities related expenses and projects
- Verify, approve,...
As an Accountant with Hines, you will apply principles of accounting and finance to analyze financial information and assist with preparation of financial reports. Responsibilities include, but are not limited to:
- Partner with the Property Manager / Project Manager to ensure accuracy of journal entries and general ledger.
- Perform cash management functions including but not limited to: monitor and record cash transactions and reconcile bank accounts.
- Prepare requests for new ACH/wire relationships.
- Manage and coordinate accounts receivable process with Property Management and AR specialist including but not limited to: A/R analysis and collection, A/R aging review, tenant correspondence regarding...
As a Director - Property and Development Accounting - Mixed-Use with Hines, full responsibility for the accounting records and administrative matters for assigned projects and entities as well as the supervision and development of respective accounting staff. Responsibilities include, but are not limited to:
- Communicate and coordinate effectively with Hines functional groups (e.g., Lease Administration, Finance Business Partners, Transactions) and appropriate representatives of external parties
- Treasury functions including review of bank reconciliations and contribution/distribution calculations and understanding cash flow projections
- Review and approve funding request to investors and...
As a Make Ready Technician at Hines, you will be responsible for overseeing the quality standards of the vacant units are in market ready conditions that meet the Hines standard. You will perform technical and mechanical duties as needed. Responsibilities include, but are not limited to:
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Actively complete all repairs and improvements to the apartment homes prior to resident occupation as well as verifying the property is maintained up to standards
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Assists in maintaining the property such as the grounds, common areas, and amenities
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Perform general cleaning, pressure wash, trash removal and other duties as...
As a Summer Associate with Hines, you will assist senior management with all aspects of real estate investment and development projects and asset management of operating properties.
- Provides administrative and financial support to ensure project completion and underwriting new market opportunities for consideration.
- Participates in the management of development projects including feasibility analysis, entitlement processes, financing, design, contracting, and construction management.
- Participates in the asset management of existing properties, including tenant relations, investor relations, and communications.
- Performs financial analysis of acquisitions and development opportunities via financial...
As a Property Manager at Hines, your role involves ensuring seamless day-to-day operations of the property with a primary focus on enhancing the client experience. The ideal candidate will possess organizational skills, meticulous attention to detail, and a genuine enthusiasm for providing outstanding hospitality. At Hines, delivering an exceptional experience entails blending a hospitality-centric culture with real estate expertise to create environments where people feel valued, connected, and inspired. Responsibilities include, but are not limited to:
Hospitality / Leadership:
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In accordance with the firm’s leadership principles — train,...
As a Building Engineer with Hines, you will maintain basic operation and maintenance of all building equipment and systems by routinely reviewing operating conditions and established programs with Supervisor to understand and resolve any abnormal operating issues. Responsibilities include, but are not limited to:
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Perform preventive maintenance and repairs on all mechanical, electrical, plumbing and HVAC systems including, but not limited to pumps, chillers, boilers, air compressors and air handling units.
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Make adjustments and changes to HVAC and related equipment in order to maintain established operating criteria within the guidelines set forth by the...
As Director – Property Management (Residential), you will be responsible for supporting the operational success of Hines’ growing luxury multifamily portfolio across Canada. You will be executing company strategies related to property management operations by directing the managers across your assigned portfolio and by implementing the policies, procedures, and practices that enable each property to meet and/or exceed budgeted financial goals and achieve operation performance objectives. Responsibilities include, but are not limited to:
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Develops the annual budgets for the assigned portfolio and oversees attainment of budgeted goals by analyzing and evaluating financial statements,...
The Building Manager, will be responsible for all aspects of the day-to-day management and of first class service delivery of cleaning, security, reception, postal services, service desk, IT services, telephone and administration. This individual will also support the Facilities Manager and Surveyors whenever necessary.
Located in the heart of Mayfair, the property has been designed to the highest standards and specification targeting BREEAM Excellent, 4.5 star Nabers, and Well rating (Gold enabled), amongst others. The building will deliver prime Central London office accommodation leased to high end occupiers throughout. We are looking for someone with a track record of delivering prime Central London...
As an Associate - Development with Hines, you will be responsible for reviewing the accounting records and administrative matters for assigned projects and entities as well as the supervision and development of respective accounting staff. Responsibilities include, but are not limited to:
- Provides management and financial support to ensure project completion and sources new market opportunities for consideration.
- Participates in the management of development projects including feasibility analysis, entitlement...