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As a Service Technician at Hines, you will be responsible for overseeing technical and mechanical work of the Community to meet the standards of Hines. Responsibilities include, but are not limited:
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Complete assigned work orders generated from requests in a timely manner
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Oversee the property grounds and other amenities by performing general cleaning such as trash and debris disposal, pressure wash breezeways and pool areas, and painting curbs and signage as needed
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Be proactive in diagnosing the issues with the property and provide solutions that are in accordance with established Hines policies, standards, and code...
As a Leasing Professional - Multifamily with Hines, you will be responsible for partnering with the team pertaining to the property’s marketing, advertising, and sales activities. You will also provide resident satisfaction throughout the term of the lease and secure resident lease renewals. Responsibilities include, but are not limited to:
- Conduct property tours to future residents and visitors
- Process documentation such as credit screening, criminal background checks, lease and move in packages and lease signing
- Inspect apartments prior to occupancy and ensure the apartment is in excellent condition prior to move in
- Develop marketing plans with the goal to sustain occupancy as well as...
As a Lead or Senior Engineer with Hines, you will operate and maintain all building systems, troubleshoot operations failures and re-establish building services; act as building systems expert in recognizing deficiencies in current systems, and understand and explain the impact of implementing changes to current systems or installation of new systems. You will also lead a crew in day-to-day operations and maintenance responsibilities, including scheduling personnel and tracking/reporting budgeted and unbudgeted expenses. Responsibilities include, but are not limited to:
- Perform general maintenance and repairs on all mechanical, electrical, plumbing and HVAC systems including, but not limited to pumps, chillers, boilers,...
As a Senior Manager - Employee Relations with Hines, you will be responsible for partnering with the entire Employee Relations (ER) Department, overseeing and executing the day-to-day administration of performance management activities, related HR policies, providing coaching and guidance to managers, measuring employee satisfaction, and partnering with leadership and HR to develop and implement related programs. Additionally, the Senior Manager – Employee Relations will participate in negotiating union labor agreements and associated disputes. Responsibilities include, but are not limited to:
- Build relationships with all employees to foster a more open and communicative environment and provide support...
The Mid West Lead, IT Support Analyst is responsible for providing high-level and efficient end-user support in the use of technology and applications within the Hines domain. They will provide white-glove support to the executive staff in the Hines Chicago office including hands on training and assistance with all implemented technologies. The Lead IT Support Analyst person will resolve issues where possible and will coordinate the resolution of more complex problems with other groups in the IT department. Includes hands-on (remote access) and phone/chat support. This position is full time and onsite in Chicago. Four days a week in the office and one day work from home.
Helpdesk...
As a Part-Time Concierge for Multifamily with Hines, you will be responsible for organizing, coordinating, and implementing various resident services and programs. You will act as the point of contact for residents. Responsibilities include, but are not limited to:
- Welcome new residents and guests and ensure that prospects and visitors are comfortable as they wait
- Support residents with use of luggage carts
- Monitor guest traffic and parking garage for team members and vendors
- Monitor security cameras and fire alarm panel
- Answer phone calls, transfer calls to appropriate reference points, and assist with completed request call backs
- Ensure packages are delivered and document as well...
As an Administrative Assistant - Property Management with Hines, you will provide administrative support to a team or department. Responsibilities include, but are not limited to:
- Respond to tenant questions and requests via phone, email, and ticketing system
- Maintain calendars and coordinate meetings and special events for multiple teams
- Code invoices
- Assist with projects as assigned by Property Manager, Engineering Manager, and Property Accountant
- Provide great customer service in a dynamic, fast paced environment
- Answer phones, forward accurate and detailed messages, facilitate conference calls and, as appropriate, disseminate general information to callers.
- As...
As an Assistant Property Manager at Hines, you play a key role in facilitating the smooth day-to-day operations of the property, while providing the highest quality hospitality experience. The successful candidate will be organized, have an eye for detail and a passion for delivering exceptional customer service. At Hines, delivering an exceptional experience means combining a hospitality culture with real estate knowledge to create spaces where people feel valued, connected, and inspired. Responsibilities include, but are not limited to:
Hospitality / Leadership:
- In accordance with the firm’s leadership principles — train, mentor, and continuously develop all...
As a Housekeeper with Hines, you will be responsible for ensuring that all interior and some external areas of the apartment community are clean and organized. Responsibilities include, but are not limited to:
- Clean and maintain all common areas of the property
- Abide by a schedule and Hines standards to clean for all move-ins and move-outs
- Identify and utilize chemicals and cleaning supplies as needed
- Communicate with the Service Supervisor regarding overall unsafe or hazardous environments on the property
- Maintain a high standard of safety while performing tasks
As a Service Technician – Multifamily with Hines, you will be responsible for overseeing technical and mechanical work of the property to meet the standards of Hines. Responsibilities include, but are not limited to:
- Complete assigned work orders generated from requests for service in a timely manner
- Oversee the property grounds and other amenities by performing general cleaning such as trash and debris disposal, pressure wash breezeways and pool areas, and painting curbs and signage as needed
- Be proactive in diagnosing the issues with the property and provide solutions that are in accordance with established Hines policies, standards, and code requirements.
- Identifies areas for improvement...
The role will be based in our head office in Covent Garden and is that of an Associate Director.
The role will consist of the management of predominately Central London multi-let offices and the successful candidate should have the experience and skills to run the instructions independently taking full ownership of all aspects of day-to-day property management, delivery of property management services and client care. The team is led by a Director who will maintain oversight and support, as required. Graduates and a Property Administrator support the wider team.
- Ensure that all properties within the portfolio are managed effectively and efficiently and to ensure that value is maximised,...
Role Profile
As General Manager you will lead your team to create positive, memorable experiences for our residents while ensuring that properties meet operational, financial, and business performance goals. You will champion and execute company strategies related to property management operations, driving improvement and operational excellence.
- Lead and provide forward-thinking direction for regional teams in each student accommodation location.
- Ensure operational, financial, and other objectives are met.
- Exceed fund and asset management expectations by delivering budgets and identifying actions to maintain and improve effectiveness and service...
As an Apprentice Engineer with Hines, you will assist in the operation and maintenance of various building systems and equipment of each property and become knowledgeable about engineering field responsibilities. Responsibilities include, but are not limited to:
- Assist with performing preventive maintenance and repairs on all mechanical, electrical, plumbing and HVAC systems including, but not limited to pumps, chillers, boilers, air compressors and air handling units.
- Make adjustments and changes to HVAC and related equipment in order to maintain established operating criteria within the guidelines set forth by the Supervisor.
- Perform general repairs, maintenance and replacement of building...
Hines Ireland and Hines UK function as one integrated platform across both jurisdictions. The Living platform encompasses both PBSA (Purpose built Student Accommodation) and PRS (Private Rental Sector) sectors across the UK and Ireland.
The Asset Manager will serve as the primary owner’s representative and single point of responsibility with respect to each asset for which they are responsible, and as such, will provide leadership with respect to the asset management of existing and future properties with a focus on the PBSA (Purpose built Student Accommodation) and PRS (Private Rental Sector) sectors.
The primary responsibility of the...
*Role is multi-site between 88Hillside in Daly City and Duboce in San Francisco*
As an Assistant Community Manager - Multifamily with Hines, you will be responsible for supporting two communities by overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out, financial reports, and leasing as needed. Responsibilities include, but are not limited to:
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Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service...
As an Apartment Maintenance Supervisor with Hines, you will be responsible for overseeing and coordinating all mechanical and technical support for the property with limited direct supervision. You will ensure the building and all areas in the property meet the Hines standard for appearance, safety, cleanliness, and overall functionality. Responsibilities include, but are not limited to:
- Provides leadership and support to team members, ensuring each role has the tools and resources to meet and/or exceed their expectations. Promotes a collaborative, team work mindset.
- Manage the completion of all work orders generated from resident requests
- Actively ensure routine upkeep on the property is...
As a Leasing Professional - Multifamily with Hines, you will be responsible for partnering with the team pertaining to the property’s marketing, advertising, and sales activities. You will also provide resident satisfaction throughout the term of the lease and secure resident lease renewals. Responsibilities include, but are not limited to:
- Conduct property tours to future residents and visitors
- Process documentation such as credit screening, criminal background checks, lease and move in packages and lease signing
- Inspect apartments prior to occupancy and ensure the apartment is in excellent condition prior to move in
- Develop marketing plans with the goal to sustain occupancy as well as...
As a Concierge – Multifamily with Hines, you will be responsible for organizing, coordinating, and implementing various resident services and programs. You will act as the point of contact for residents. Responsibilities include, but are not limited to:
- Welcome new residents and guests and ensure that prospects and visitors are comfortable as they wait
- Create a welcoming environment for all residents, guests, and short-term stay guests
- Support residents with use of luggage carts
- Make reservations for residents as needed
- Monitor guest traffic and parking garage for team members and vendors
- Maintain parking validation log
- Monitor security cameras and fire alarm...
As a Lead Engineer with Hines, you will operate and maintain all building systems, troubleshoot operations failures and re-establish building services; act as building systems expert in recognizing deficiencies in current systems, and understand and explain the impact of implementing changes to current systems or installation of new systems. You will also lead a crew in day-to-day operations and maintenance responsibilities, including scheduling personnel and tracking/reporting budgeted and unbudgeted expenses. Responsibilities include, but are not limited to:
- Perform general maintenance and repairs on all mechanical, electrical, plumbing and HVAC systems including, but not limited to pumps, chillers, boilers, air...
As a Facilities Coordinator with Hines, you will provide facilities support. Functions as the primary liaison to the Property Management staff and contractors for routine facility management issues. Responsibilities include, but are not limited to:
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Supervises the receptionist and kitchen attendant, including delegating work, establishing priorities and deadlines, coaching, and evaluating performance, hiring, and handling performance related issues.
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Manages incoming requests for facilities and maintenance services and responds to requests on a priority basis. Handles general oversight of the Facilities Desk Operations.
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Serves...