As a Property Management Intern in New York with Hines, you will:   - Work effectively with all divisions of your assigned projects and teams - Bring potential property-related problems and possible solutions to the attention of the responsible party - Engage in a preview of all facets of Property Management including an introduction to building operations, engineering, construction management, accounting and leasing - Serve as a member of various project teams as required to facilitate company needs - Gain a comprehensive overview of practical, client facing Property Management experience - Obtain a general understanding of a career in the Commercial and Residential Real Estate industry through first-hand experience, shadowing and project-based work - Complete a project aimed to address an existing issue within the local Hines portfolio. This project will require critical thinking and collaboration with peers

As a Building Engineer with Hines, you will maintain basic operation and maintenance of all building equipment and systems by routinely reviewing operating conditions and established programs with Supervisor to understand and resolve any abnormal operating issues. Responsibilities include, but are not limited to:   - Perform preventive maintenance and repairs on all mechanical, electrical, plumbing and HVAC systems including, but not limited to pumps, chillers, boilers, air compressors and air handling units - Make adjustments and changes to HVAC and related equipment in order to maintain established operating criteria within the guidelines set forth by the Supervisor - Perform general repairs, maintenance and replacement of building components including, but not limited to: building fixtures and appliances, plumbing and electrical - Participate in the water treatment chemical programs established in the property - Maintain operation logs and files, where appropriate, to include, but not limited to: central plant operations, chemical consumption logs and other equipment or operation inspection logs specific to the property - Apply working knowledge and skills in HVAC distribution and controls in order to make adjustments and/or corrective actions to resolve work orders - Provide prompt and courteous response to tenant requests within the guidelines set forth by Hines - Maintain ethical, professional, and courteous relations with contractors and tenants - Establish and maintain a cooperative working relationship with the entire operation staff and perform as a team member - Demonstrate full competency in all current Hines and property emergency procedures including but not limited to: - Assist with directing building occupants with evacuations - Assist with bomb searches - Assist with life safety system alarms - Assist emergency authorities and response teams - Utilize fire alarm and life safety systems at assigned property and make adjustments as needed - Adhere to all Hines and property policies and procedures and perform all duties in a safe manner and help ensure compliance with city, state and federal safety and environmental laws, codes, standards, and regulations - Actively participate in required training activities and seminars

As a Lease-Up Service Supervisor with Hines, you will be responsible for overseeing and coordinating all mechanical and technical support for the property with limited direct supervision.  You will ensure the building and all areas in the property meet the Hines standard for appearance, safety, cleanliness, and overall functionality. Responsibilities include, but are not limited to:   - Promotes a collaborative, team work mindset. - Manage the completion of all work orders generated from resident requests - Actively ensure routine upkeep on the property is checked and repaired or replaced while ensuring that safety standards are met - Establish and ensure standards for the cleanliness and overall appearance of the property to meet expectations of ownership objectives - Manage make-ready process, new move-ins via inspection, identifying needs, scheduling contractors and vendors as needed, and complete all maintenance tasks - Implement and oversee inventory control - Respond to questions from other service members as well as residents and assign work requests according to urgency and efficiency - Ensure safety information is current and readily accessible while keeping up to date on all OSHA and other safety related laws and requirements to enforce compliance - Prepare and manage the maintenance and capital expense budget for the property - Participate in regional and firm-wide initiatives and assignments - Participate in staff’s evaluation process as needed and determined by Supervisor - Operate, adjust, perform maintenance and repairs on all mechanical, appliance, electrical, plumbing and HVAC related equipment to efficiently meet the objectives of the assignment - Comply with all policies and procedures, as well as City, State and Federal safety and environmental laws, codes, standards, and regulations - Effectively manage personnel overtime usage, audit accuracy, and provide approval of personnel time sheets - Provide staff with correct equipment, tools, and training as appropriate to the property - Provide direct reports with leadership, hiring, counseling, terminations, training, and scheduling - Adjust and operate the fire alarm and life safety systems - Monitor and manage building energy use and maintain energy management programs - Order, stock, and establish inventory control of parts and supplies that ensures the appropriate parts stocking levels with accurate and timely records of receipts and issues - Ability to troubleshoot standard operations and repair problems with limited supervision - Successful completion of all required training programs within required timeframes - Able to analyze mathematical data related to financial and operational decisions

As a Lease-Up Community Manager with Hines, you will be responsible for managing the daily operations of an assigned property including managing the team members and daily activities, achieving established budgeted financial and operational goals, and ensuring that the operation of the property complies with Hines policies and procedures. Responsibilities include, but are not limited to:   - Provides leadership and support to team members, ensuring each role has the tools and resources to meet and/or exceed their expectations.  Promotes a collaborative, team work mindset. - Provides input into the development of budgets for the property by analyzing and evaluating financial statements, reviewing current and projected marketing information, and accessing operational reports that establish historic and predict performance patterns - Meets targeted revenues by setting rent rates, ensuring rent and fees are collected and posted in a timely manner, making financial bank deposits, and preparing and reviewing monthly financial status reports - Approves invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased and ensuring validity of certificates of insurance - Controls expenditures by staying within the constraints of the approved budget and manages the balance and maintenance of the petty cash fund - Oversees the lease enforcement process by approving prospective resident applications, renewal leases, conducts periodic apartment inspections, follows proper notice requirements, evicts residents, and collects late fees and other charges as allowable and stated in the terms of the lease - Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues - Ensures the property’s maintenance team members comply with the Willowick’s standards with respect to responding and completing resident service requests - Conducts regular property inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal - Assists in managing the client/owner relationship by meeting with the owners, conducting property tours, providing updates and information about the property’s performance, and responding to owner requests as needed

As a Lease-Up Leasing Professional with Hines, you will be responsible for partnering with the Community Manager pertaining to the property’s marketing, advertising and sales activities. You will also provide resident satisfaction throughout the term of the lease and secure resident lease renewals. Responsibilities include, but are not limited to:   - Inspect apartments prior to occupancy and ensure the apartment is in excellent condition prior to move in - Conduct property tours to future residents and visitors - Process documentation such as credit screening, criminal background checks, lease and move in packages and lease signing - Develop marketing plans with the goal to sustain occupancy as well as staying informed about the current market - Use and create promotional items and technology to communicate with potential prospects and generate revenue - Ensure the achievement of the property’s revenue and occupancy goals by directing the marketing, advertising and sales actives as well as ensure the apartments are available for occupancy - Assist the Leasing Manager with the lease renewal program and the communication process - Build relationships with prospective and future residents to ensure satisfaction and finalize decisions to lease and/or renew

As an Engineering Manager or General Engineering Manager with Hines, you will implement all mechanical operations, maintenance, energy management and employee development programs to Hines’ quality standards and property operating objectives. Responsibilities include, but are not limited to:   - Supervise, coordinate and train engineering staff - Manage relationships with contractors and tenants - Ensure compliance with city, state and federal safety and environmental codes and regulations - Assist with annual budget and oversee administration of inventory control programs

As an Administrative Assistant - Property Management with Hines, you will will provide administrative support to a team or department. Responsibilities include, but are not limited to:   - Respond to tenant questions and requests via phone, email, and ticketing system - Maintain calendars and coordinate meetings and special events for multiple teams - Code invoices - Assist with projects as assigned by Property Manager, Engineering Manager, and Property Accountant - Provide great customer service in a dynamic, fast paced environment

The Risk Management Analyst will be part of a global RM team supporting over 4,900 real estate professionals worldwide through expertise in insurance and risk management. The role will assist Risk Management in delivering best in class customer service and support to Hines’ teams while furthering the firm’s goals and priorities. Responsibilities include, but are not limited to:   - Administer automated Insurance Estimates - Obtain and maintain Replacement Cost Valuations - Maintain accurate portfolio Schedule of Values - Obtain documentation for location transactions - Property claim administration - Assist with insurance renewals - Analyze and regularly report exposure and claims data - Review contracts and identify Firm’s risk position - Obtain and verify Certificates of Insurance - Other activities to support Risk Management goals

The successful Event Sales Manager is responsible for maximizing sales and revenue by building strong relationships with 3rd party customers, internal and external vendors, and key stakeholders. This includes identifying solutions that meet company goals and objectives, resulting in a compelling, profitable event experience.   The Event Sales Manager will utilize all available tools to enhance the overall process supporting important initiatives, business strategies and core values. This influential leader will be fundamental in recognizing business opportunities to drive overall revenue and establish the TABLE Fare + Social brand as a forerunner in the marketplace. In addition, the Event Sales Manager will support daily food hall operations and lead the development of all TABLE related marketing materials to promote brand awareness.   Revenue Generation - Drive results by soliciting and securing business through an initiative-taking, consultative sales approach, utilizing sales outreach tools and methodologies. - Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through online channels, venue booking system, or other sources. - Effectively collaborate with food hall restauranteurs / chefs to capture all event details. - Coordinate site visits, pre-event meetings, and appropriate venue meetings as necessary to support the event experience. - Understand the event cost structure and work closely with the accounting / brand & community teams to streamline the process.   Relationship Management - Deliver top-notch service by cultivating and maintaining relationships with customers, venue personnel and various departments. - Thoroughly research and understand customer history and previous experiences, to create more personalized customer experiences. - Value people by understanding customers’ needs and goals and responding to their questions, concerns, and challenges. - Manage the Customer Relationship Management system (CRM). - Proactively seek additional opportunities with existing customers and acquaintances. - Food hall tenant relationship management.   Event Management - Manage all 3rd party booking queries through email, the website, and phone. - Conduct tours of the venue bookable spaces. - Consult with the FH vendors on all food and beverage requests. - Issue quotes and manage all booking forms. - Work closely with accounting to set up procedures and processes. - Coordinate space configuration requests, security, and janitorial requirements. - Lead client invoicing, and post event follow-up with clients.   Marketing - Lead the development of all food hall related marketing materials including event listings, newsletters, website revisions, brochures, menu updates, table-toppers, and event signage. - Manage steady communication with the brand and community team, agencies, and other partners to ensure the seamless production and delivery of all print and digital initiatives.   Sales Accountability - Always maintain a healthy pipeline that ensures achievement of established revenue targets. - Ensure all known opportunities are in CRM and completely accurate and always updated. - See the big picture by supporting sales forecasting efforts. - Maintain and share knowledge of new venue happenings including the addition of restauranteurs and pop-ups.

As the Associate Director - Property Management you are fully responsible for all aspects of the property management of an allocated portfolio of commercial properties. This role will support junior colleagues with their ambitions to become qualified and experienced as well as in their management of properties.  You will also work with Associate Directors to encourage initiatives that will benefit the company, colleagues, clients and stakeholders of the business; review policies and introduce new or different policies to ensure the company is up to date with the latest standards; and propose paths to implement the above.   - To ensure that all properties within the portfolio are managed effectively and efficiently and to ensure value is maximised, voids kept to a minimum and clients’ objectives achieved. - Ensure that company policies and procedures are consistently applied to the required standards. - To Work alongside Facilities Management Team to oversee day to day maintenance matters within the allocated portfolio including day to day, contracted and cyclical maintenance. - Head up project management of major internal and external works along with relevant professional consultants. - Ensure data, e-mails and client files are updated. - Take responsibility for the collection of rents and service charges. - Ensure service charge budgets and reconciliations are correct and produced in a timely manner. - Make certain that service charge expenditures versus the budgets, throughout the financial year, are appropriately managed. - Implement a programme of regular site visits to ensure all buildings are in good order and that records of such inspections are kept and followed up. - Ensure insurance claims are being processed efficiently and correctly. - Develop processes to effectively circulate information and communicate regularly with tenant’s concerning management issues. - Have a thorough understanding of Landlord and Tenant Act and related lease restrictions. - Ensure that fees are issued as and when appropriate for works excluded from the management contract. - Prepare ad hoc reports including formal client reporting as required for issue to internal and external parties.

As a Make Ready Specialist - Multifamily with Hines, you will be responsible for overseeing the quality standards of the vacant units are in market ready conditions that meet the Hines standard. You will perform technical and mechanical duties as needed. Responsibilities include, but are not limited to:   - Actively complete all repairs and improvements to the apartment homes prior to resident occupation as well as verifying the property is maintained up to standards - Assists in maintaining the property such as the grounds, common areas, and amenities - Perform general cleaning, pressure wash, trash removal and other duties as assigned - Inspect all sheetrock and wall finishes for damage and repair/replace as needed - Verify the apartment homes have been properly caulked and sealed as needed around the interior (sink, showers, bathtubs, windows, etc.) - Practice proper safety techniques with all mechanical or electrical equipment malfunctions, reporting any injuries, accidents, or other safety issues to the appropriate contact - Follows guidelines for the proper and safe usage of hand, power tools, testing equipment, and safety devices and other items, as well as make sure items are returned - Identifies areas for improvement and provides suggestions to improve overall efficiency and productivity - Ensure safety information is current and readily accessible while keeping up to date on all OSHA and other safety related laws and requirements to ensure compliance - Support cost-cutting and expense control programs by verifying parts are up to standards for repair rather than a complete replacement when possible - Attentive to questions from other service members as well as residents, responding in a respectful manner to complaints about maintenance services, and assign work requests according to urgency and efficiency - Clean and paint equipment - Understand policies and procedures of the company and of the assigned property - Possess computer skills necessary to effectively administer work order programs and building operations - Successful completion of all required training programs within required timeframes - Compute basic mathematical equations - When applicable, *obtain required city and/or government licenses or permits, i.e.: - The EPA CFC Universal Certification Technician certificate - Pool & Spa Operator *If, upon hire or promotion to this position, an individual does not have the required permits or licenses, the individual will obtain those permits or licenses within six months of the promotion, or six months from the date eligible for the license or permit.

As a Leasing Professional - Multifamily with Hines, you will be responsible for partnering with the Leasing Manager pertaining to the property’s marketing, advertising and sales activities. You will also provide resident satisfaction throughout the term of the lease and secure resident lease renewals. Responsibilities include, but are not limited to:   - Inspect apartments prior to occupancy and ensure the apartment is in excellent condition prior to move in - Conduct property tours to future residents and visitors - Process documentation such as credit screening, criminal background checks, lease and move in packages and lease signing - Develop marketing plans with the goal to sustain occupancy as well as staying informed about the current market - Use and create promotional items and technology to communicate with potential prospects and generate revenue - Ensure the achievement of the property’s revenue and occupancy goals by directing the marketing, advertising and sales actives as well as ensure the apartments are available for occupancy - Assist the Leasing Manager with the lease renewal program and the communication process - Build relationships with prospective and future residents to ensure satisfaction and finalize decisions to lease and/or renew

As a Service Supervisor - Multifamily with Hines, you will oversee and coordinate all mechanical and technical support for the property with limited direct supervision. You will ensure the building and all areas in the property meet the Willowick standard for appearance, safety, cleanliness, and overall functionality. Responsibilities include, but are not limited to:   - Manage the completion of all work orders generated from resident requests - Actively ensure routine upkeep on the property is checked and repaired or replaced while ensuring that safety standards are met - Establish and ensure standards for the cleanliness and overall appearance of the property to meet expectations of ownership objectives - Manage make-ready process, new move-ins via inspection, identifying needs, scheduling contractors and vendors as needed, and complete all maintenance tasks - Respond to questions from other service members as well as residents and assign work requests according to urgency and efficiency - Ensure safety information is current and readily accessible while keeping up to date on all OSHA and other safety related laws and requirements to enforce compliance - Prepare and manage the maintenance and capital expense budget for the property - Participate in regional and firm-wide initiatives and assignments - Participate in staff’s evaluation process as needed and determined by Supervisor - Operate, adjust, perform maintenance and repairs on all mechanical, appliance, electrical, plumbing and HVAC related equipment to efficiently meet the objectives of the assignment - Comply with all Willowick policies and procedures, as well as City, State and Federal safety and environmental laws, codes, standards and regulations - Effectively manage personnel overtime usage, audit accuracy and provide approval of personnel time sheets - Provide staff with correct equipment, tools, and training as appropriate to the property - Provide direct reports with leadership, hiring, counseling, terminations, training, and scheduling - Adjust and operate the fire alarm and life safety systems - Monitor and manage building energy use and maintain energy management programs - Order, stock, and establish inventory control of parts and supplies that ensures the appropriate parts stocking levels with accurate and timely records of receipts and issues - Ability to troubleshoot standard operations and repair problems with limited supervision - When applicable, obtain required city and/or government licenses or permits, i.e.: - The EPA CFC Universal Certification Technician certificate - Pool & Spa Operator - If, upon hire or promotion to this position, an individual does not have the required permits or licenses, the individual will obtain those permits or licenses within six months of the promotion, or six months from the date eligible for the license or permit

As a Management Assistant - Property Management with Hines, you will be responsible for performing advanced administrative duties and bookkeeping related to the management and building operations with guidance from the Property Manager. This position may support more than one individual. Responsibilities include, but are not limited to:    Accounting/Analytical (as applicable):  - Responsible for Accounts Payable including but not limited to: gathering and reviewing monthly invoices and accurately coding invoices to ensure information is properly entered into JDE by accounting team.    - Prepare, process, and maintain all accounting files, which include: processing and tracking invoices, tracking prepayments monthly from multiple vendors, documenting corrections for any AP actions, maintaining updated vendor AP information, and processing requests for new AP vendors (add new vendors into JD Edwards, run OFAC check, submit new vendors to Hines for approval). - Generate, update, and maintain managerial accounting information as directed, such as Excel operating and occupancy reports, operating cost summaries, and AP data for tenant reconciliations. - Assist in providing, gathering, and delivering information for variance reporting, budget development, and metric reporting.  Responds politely and promptly to all Client, Vendor, and Property Manager/Facility Manager inquiries for AP information. - Maintain both online filing system in accordance with policy, ensuring the integrity of all property financial information and adequate computer system security and maintenance. - Keep Property Manager informed of any accounting changes to operations, billing issues, coding errors, as required by Hines regional procedures. Administrative: - Serve as the administrative support and liaison to Property Management by coordinating, facilitating, recording, and communicating individual, group, and campus wide activities. - Compose, prepare, edit and distribute finished copies of written material, correspondence, manuals, legal documents and reports as directed by the Property Manager and in compliance with Hines policies. - Establish and maintain appropriate electronic filing systems, for confidential files and reports. - Maintain a file system for all routine reports and contract/certificate of insurance expirations and emergency evacuation team list. - Coordinate special activities and liaison functions such as conference meetings, firm events, office moves, ergonomics, etc. - Act as liaison between the tenant and Hines Construction Management team to include but not limited to: assisting with contracts, scheduling vendor work with tenants, ensuring all documentation is in compliance with Hines standards.     Client Relations/Property Management: - Act as a team member and maintain close working relationships with management, firm’s personnel, and all other Hines personnel associated with activities at the building. - Maintain open lines of communication with all contract affiliates (i.e., security service, janitorial service, reception service, etc.) and may provide coordination in the absence of management. - Oversight in the distribution of client requests and complaints to the Property Manager, Facilities and/or Engineering staff; maintain Angus work order system and pending work order files. - Comply with all written Hines national and regional policies.

As a Staff Accountant with Hines, you will execute financial transactions and ensure quality, accuracy, and timeliness of accounting information for a specific project and/or business entity. Responsibilities include, but are not limited to: - Manage accounts payable functions including but not limited to: review invoices and ensure they are entered correctly, maintain vendor files, and assist with any vendor inquiries in a timely manner. - Perform cash management functions including but not limited to: monitor and record cash transactions, bank reconciliations and prepare check runs. - Post journal entries to the general ledger and ensure records are kept in compliance with GAAP or other basis of accounting. - Maintains professional working relationship with internal and external client, vendor, customer. - Assist with month-end close procedures including preparation of account reconciliations and preparation and posting of monthly general journal entries. - Support Senior Accountants in preparation of schedules.

As a Service Supervisor with Hines, you will be responsible for overseeing and coordinating all mechanical and technical support for the property with limited direct supervision.  You will ensure the building and all areas in the property meet the Hines standard for appearance, safety, cleanliness, and overall functionality. Responsibilities include, but are not limited to:   - Provides leadership and support to team members, ensuring each role has the tools and resources to meet and/or exceed their expectations.  Promotes a collaborative, team work mindset. - Manage the completion of all work orders generated from resident requests - Actively ensure routine upkeep on the property is checked and repaired or replaced while ensuring that safety standards are met - Establish and ensure standards for the cleanliness and overall appearance of the property to meet expectations of ownership objectives - Manage make-ready process, new move-ins via inspection, identifying needs, scheduling contractors and vendors as needed, and complete all maintenance tasks - Implement and oversee inventory control - Respond to questions from other service members as well as residents and assign work requests according to urgency and efficiency - Ensure safety information is current and readily accessible while keeping up to date on all OSHA and other safety related laws and requirements to enforce compliance - Prepare and manage the maintenance and capital expense budget for the property - Participate in regional and firm-wide initiatives and assignments - Participate in staff’s evaluation process as needed and determined by Supervisor - Operate, adjust, perform maintenance and repairs on all mechanical, appliance, electrical, plumbing and HVAC related equipment to efficiently meet the objectives of the assignment - Comply with all Hines policies and procedures, as well as City, State and Federal safety and environmental laws, codes, standards, and regulations - Effectively manage personnel overtime usage, audit accuracy, and provide approval of personnel time sheets - Provide staff with correct equipment, tools, and training as appropriate to the property - Provide direct reports with leadership, hiring, counseling, terminations, training, and scheduling - Adjust and operate the fire alarm and life safety systems - Monitor and manage building energy use and maintain energy management programs - Order, stock, and establish inventory control of parts and supplies that ensures the appropriate parts stocking levels with accurate and timely records of receipts and issues - Ability to troubleshoot standard operations and repair problems with limited supervision - Successful completion of all required training programs within required timeframes - Able to analyze mathematical data related to financial and operational decisions - When applicable, obtain required city and/or government licenses or permits, i.e.: - The EPA CFC Universal Certification Technician certificate - Pool & Spa Operator - If, upon hire or promotion to this position, an individual does not have the required permits or licenses, the individual will obtain those permits or licenses within six months of the promotion, or six months from the date eligible for the license or permit

As a High Rise Service Supervisor with Hines, you will oversee and coordinate all mechanical and technical support for the property with limited direct supervision. You will ensure the building and all areas in the property meet the Willowick standard for appearance, safety, cleanliness, and overall functionality. Responsibilities include, but are not limited to:   - Manage the completion of all work orders generated from resident requests - Actively ensure routine upkeep on the property is checked and repaired or replaced while ensuring that safety standards are met - Establish and ensure standards for the cleanliness and overall appearance of the property to meet expectations of ownership objectives - Manage make-ready process, new move-ins via inspection, identifying needs, scheduling contractors and vendors as needed, and complete all maintenance tasks - Respond to questions from other service members as well as residents and assign work requests according to urgency and efficiency - Ensure safety information is current and readily accessible while keeping up to date on all OSHA and other safety related laws and requirements to enforce compliance - Prepare and manage the maintenance and capital expense budget for the property - Participate in staff’s evaluation process as needed and determined by Supervisor - Operate, adjust, perform maintenance and repairs on all mechanical, appliance, electrical, plumbing and HVAC related equipment to efficiently meet the objectives of the assignment - Comply with all Hines policies and procedures, as well as City, State and Federal safety and environmental laws, codes, standards and regulations - Effectively manage personnel overtime usage, audit accuracy and provide approval of personnel time sheets - Provide staff with correct equipment, tools, and training as appropriate to the property - Provide direct reports with leadership, hiring, counseling, terminations, training, and scheduling - Adjust and operate the fire alarm and life safety systems - Order, stock, and establish inventory control of parts and supplies that ensures the appropriate parts stocking levels with accurate and timely records of receipts and issues - Ability to troubleshoot standard operations and repair problems with limited supervision - When applicable, obtain required city and/or government licenses or permits, i.e.: - The EPA CFC Universal Certification Technician certificate - Pool & Spa Operator - If, upon hire or promotion to this position, an individual does not have the required permits or licenses, the individual will obtain those permits or licenses within six months of the promotion, or six months from the date eligible for the license or permit

As a Service Supervisor - Lease-Up with Hines, you will be responsible for overseeing  and coordinating all mechanical and technical support for the property with limited direct supervision. You will ensure the building and all areas in the property meet the Hines standard for appearance, safety, cleanliness, and overall functionality. Responsibilities include, but are not limited to:   - Manage the completion of all work orders generated from resident requests - Actively ensure routine upkeep on the property is checked and repaired or replaced while ensuring that safety standards are met - Establish and ensure standards for the cleanliness and overall appearance of the property to meet expectations of ownership objectives - Manage make-ready process, new move-ins via inspection, identifying needs, scheduling contractors and vendors as needed, and complete all maintenance tasks - Implement and oversee inventory control - Respond to questions from other service members as well as residents and assign work requests according to urgency and efficiency - Ensure safety information is current and readily accessible while keeping up to date on all OSHA and other safety related laws and requirements to enforce compliance - Prepare and manage the maintenance and capital expense budget for the property - Participate in regional and firm-wide initiatives and assignments - Participate in staff’s evaluation process as needed and determined by Supervisor - Operate, adjust, perform maintenance and repairs on all mechanical, appliance, electrical, plumbing and HVAC related equipment to efficiently meet the objectives of the assignment - Comply with all Hines policies and procedures, as well as City, State and Federal safety and environmental laws, codes, standards and regulations - Effectively manage personnel overtime usage, audit accuracy and provide approval of personnel time sheets - Provide staff with correct equipment, tools, and training as appropriate to the property - Provide direct reports with leadership, hiring, counseling, terminations, training, and scheduling - Adjust and operate the fire alarm and life safety systems - Monitor and manage building energy use and maintain energy management programs - Order, stock, and establish inventory control of parts and supplies that ensures the appropriate parts stocking levels with accurate and timely records of receipts and issues - Ability to troubleshoot standard operations and repair problems with limited supervision - Successful completion of all required training programs within required timeframes - Able to analyze mathematical data related to financial and operational decisions - When applicable, *obtain required city and/or government licenses or permits, i.e.: - The EPA CFC Universal Certification Technician certificate - Pool & Spa Operator *  If, upon hire or promotion to this position, an individual does not have the required permits or licenses, the individual will obtain those permits or licenses within six months of the promotion, or six months from the date eligible for the license or permit.

As a Leasing Professional - Multifamily with Hines, you will partner with the Community Manager pertaining to the property’s marketing, advertising and sales activities. You will also provide resident satisfaction throughout the term of the lease and secure resident lease renewals. Responsibilities include, but are not limited to:   - Inspect apartments prior to occupancy and ensure the apartment is in excellent condition prior to move in - Conduct property tours to future residents and visitors - Process documentation such as credit screening, criminal background checks, lease and move in packages and lease signing - Develop marketing plans with the goal to sustain occupancy as well as staying informed about the current market - Use and create promotional items and technology to communicate with potential prospects and generate revenue - Ensure the achievement of the property’s revenue and occupancy goals by directing the marketing, advertising and sales actives as well as ensure the apartments are available for occupancy - Assist the Leasing Manager with the lease renewal program and the communication process - Build relationships with prospective and future residents to ensure satisfaction and finalize decisions to lease and/or renew

As a Lease Up Leasing Professional with Hines, you will partner with the Leasing Manager pertaining to the property’s marketing, advertising and sales activities. You will also provide resident satisfaction throughout the term of the lease and secure resident lease renewals. Responsibilities include, but are not limited to:   - Inspect apartments prior to occupancy and ensure the apartment is in excellent condition prior to move in - Conduct property tours to future residents and visitors - Process documentation such as credit screening, criminal background checks, lease and move in packages and lease signing - Develop marketing plans with the goal to sustain occupancy as well as staying informed about the current market - Use and create promotional items and technology to communicate with potential prospects and generate revenue - Ensure the achievement of the property’s revenue and occupancy goals by directing the marketing, advertising and sales actives as well as ensure the apartments are available for occupancy - Assist the Leasing Manager with the lease renewal program and the communication process - Build relationships with prospective and future residents to ensure satisfaction and finalize decisions to lease and/or renew