As an Assistant Property Manager at Hines, you play a key role in facilitating the smooth day-to-day operations of the property, while providing the highest quality hospitality experience. The successful candidate will be organized, have an eye for detail and a passion for delivering exceptional customer service. At Hines, delivering an exceptional experience means combining a hospitality culture with real estate knowledge to create spaces where people feel valued, connected, and inspired. Responsibilities include, but are not limited to:    Hospitality / Leadership: - In accordance with the firm’s leadership principles — train, mentor, and...

As the Building Experience Manager, you will take full responsibility for the experience delivered at your building. You are detail-oriented and excel at managing the day-to-day operations across several areas, selling events and services to clients and third parties, and have a heart for overseeing and executing the delivery of captivating events for your building clients and their guests. You are responsible for the overall budget and operations across spaces, including conference centers, wellness spaces, event venues, and food & beverage outlets. You will be responsible for managing a team and vendors to ensure the overall experience at the building and the delivery of every event is executed flawlessly. Your ability to help develop and implement a plan,...

As a Tenant Experience Manager with Hines, you will be responsible for building a strong sense of community with the tenants in the property through face-to-face and online interaction. You will develop, implement, and oversee property-wide engagement initiatives within the tenant community, which include tenant events, lobby events, and overall tenant communications, reporting to the General Property Manager. You will also be responsible for overseeing the property’s social media initiatives. This role will be relied on to support Hines’s vision of providing market-leading tenant engagement services to all our tenants. Responsibilities include, but are not limited to:    - Personally...

As a Resident Operations Manager with Hines, you will be in charge of welcoming new tenants to their new home and assisting them with the required procedures throughout their rental period.  The Resident Operations Manager plays a critical role in the success of our communities. You will coordinate all functions essential to delivering first-class service to our residents through a mix of directly employed staff and external contractors. Responsibilities include, but are not limited to:   - Manage and supervise the organizations of Commons Spaces and Services: i.e. organizing events and activities, booking some areas inside the Property - Assist with operational...

As a General Property Manager with Hines, you will function as the lead management person and provide day to day operations management of the property while emphasizing positive response to concerns of tenants and meet the investment objectives of the owner.  Responsibilities include but are not limited to:   - Develop and maintain ethical, professional, and courteous relations with contractors and tenants - Prepare and review the annual business plan and budget and present to leadership for approval - Review and recommend Semi-Annual Action Plans - Collaborate with Property Manager/Assistant...

As a Senior Property Manager with Hines, you will provide day-to-day operations management at Hines. You will play a critical role in ensure the efficient management of the space, while emphasizing positive response to concerns of the clients. Responsibilities will include, but are not limited to:   - Execute property management strategies to meet clients’ evolving objectives - Develop and maintain ethical, professional, and courteous relations with contractors and tenants - Foster positive client relationships by addressing inquiries, concerns and issues - Manage and develop all property personnel - train, mentor, and continually develop staff - Negotiate contracts and supervise all contractor...

As the Operations Manager with Hines, you will provide day-to-day site-wide operations management of the retail, common area and parking garage while emphasizing positive response to concerns of tenants and meet the investment objectives of the owner. Responsibilities include, but not limited to:    - Manage the operations of a shopping center including conforming to budget standards and day-to-day operations, internal and external maintenance, security, parking, loading dock and housekeeping functions - Coordinate across mixed use assets; residential, office and hotel and cultivate relationships across departments and business functions in order to foster effective teamwork - Develop and maintain ethical,...

What we’re seeking:   At Hines, we recognise the world of real estate and the way people interact with and occupy buildings is transforming.  We are a successful, collaborative, and growing team looking to remould the operational management of buildings with a fresh, dynamic, and human centric approach.   We have an ambitious growth strategy across Europe, with the expertise and experience to fill the gap in the market for a truly integrated, technology-driven and ESG-embedded operational management service.   As a result of our ongoing success, a fantastic...

Role Profile   Based in the first Milan accomodation, the Receptionist is a key role for the success of our residences. You’ll be part of the exciting opening of a brand new aparto Student Housing. Just as important: you are responsible for every aspect of the aparto guest stay during your shift.   You operate mainly in the reception area where you are open and available with a friendly smile to meet all the needs of students and the questions of new potential guests. This goes way beyond old school reception duties: you and your team members are the aparto’s super-skilled hosts and responsible for the entire aparto...